Again Fusion for Business have provided a very professional service. Omar Bouchaab was very helpful and made the whole process run very smoothly. I always dreed energy supply renewals, but Omar was ve... Toon meer
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Lees wat reviewers zeggen
Very helpful and keenly priced energy quote. I always set a spreadsheet sheet that includes standing charges and price per kWh. This allows me to make accurate comparisons against different useages.... Toon meer
Bedrijf heeft geantwoord
Our company dealt with Sam and we couldn't have been happier with the service. He was genuinely honest and straightforward throughout, with no hard sell or pressure. He took the time to understand wh... Toon meer
Bedrijf heeft geantwoord
The electricity market is a fickle thing. we have a mix of low volume and moderate volume sites with different profiles. Theo from Fusion had helped prior to Abby so I gave them a try. Abby dilin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Fusion For Business, we believe in the value of genuine human connection - people doing business with people they trust. Navigating the energy market can be complex, which is why we make it our priority to ensure you feel supported, listened to, and confident in the choices available to your business. We manage a wide range of business solutions on your behalf, from energy procurement and account management to revenue recovery and claims processing, helping to simplify what can often feel like an overwhelming process. We understand the frustration many businesses face when their essential energy needs are overlooked or underserved. That’s why the dedicated team at FFB works as an extension of your own - partnering with you to provide solutions that improve TODAY, ongoing support to prepare for TOMORROW and rectifying any wrong-doings of YESTERDAY to create real value for your business. Our goal is to empower you with clear guidance, honest advice, and a service built around relationships, not transactions. We want you to feel informed, and part of a supportive community that believes in doing things differently - so you can focus on what matters most: delivering exceptional service to your customers and growing a successful business.
Contactgegevens
Derwentside Business Centre, Consett, DH8 6BN, Durham, Verenigd Koninkrijk
- 01207 258164
- info@fusionforbusiness.co.uk
- fusionforbusiness.co.uk
4,8
Uitstekend
485 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Very helpful
Tom offered very competitive prices and with being a charity we have gone for a zero standing charge which I wouldn't have known about. I found Tom extremely helpful and wouldn't hesitate to recommend him and the Company. The whole experience has been very easy
2 december 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Janet,
Thank you for leaving such a great review! We are happy our staff helped your charity and make an impact on your business! We will pass on to Tom how much you appreciated it.
Many thanks,
The Fusion Team
Antwoord van Fusion For Business
Hi Niki,
Thank you for your wonderful feedback! We’re delighted to hear you consistently receive excellent service from us.
Many thanks,
The Fusion Team
Mark was very helpful and efficient and…
Mark was very helpful and efficient and found us a fantastic deal, saving us approximately £9000 a year
25 november 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Tonge Cricket Club,
Thank you for your fantastic review! We’re delighted to hear that Mark was helpful, efficient, and able to secure such a great deal for you — saving around £9,000 a year is an incredible result.
Many thanks,
The Fusion Team
New energy contracts
Many thanks to David Potter who has put faith into small businesses by giving them the opportunity to receive cheaper energy costs than other companies who just take advantage. I just can’t thank him enough for the ease in completing 4 separate contracts.
26 november 2025
Antwoord van Fusion For Business
Hi Robert,
Thank you for your wonderful review.
We’re delighted to hear that David was able to support your business with fair, competitive energy costs and make the process of completing four contracts so easy. We’ll be sure to share your kind words with him.
Many thanks,
The Fusion Team
Top level easy customer service…
Top level easy customer service especially Mr George recommended for any one thanks
26 november 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Mr Alfakih,
Thank you for your kind review! We’re delighted to hear you received top-level customer service and that George made such a positive impression.
Many thanks,
The Fusion Team
The member of staff Harrison Thiel went…
The member of staff Harrison Thiel went above and beyond to help me resolve a pretty difficult energy problem with our village hall. The experience was fast, smooth and really helpful
25 november 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Wilma,
We really appreciate you taking the time to leave this review.
It’s fantastic to hear that Harrison was able to support you through a challenging energy problem and make the experience seamless. We’re proud to have him on the team.
Many thanks,
The Fusion Team
Ethan was absolutely phenomenal
Ethan was absolutely phenomenal. Very knowledgeable and patient.
25 november 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Rakesh,
Thank you for your lovely feedback!
We’re thrilled to hear Ethan gave you such a positive experience. We’ll make sure he sees your comments.
Many thanks,
The Fusion Team
Thomas was very efficient in his work
Thomas was very efficient in his work
Highly recommended
20 november 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Andrew,
Thank you for the review! We are happy you thought Thomas did a good job.
Many Thanks,
The Fusion Team
The company found the best deal…
The company found the best deal possible on electricity for our small charity, which equated to a substantial saving in our overheads.
20 februari 2025
Antwoord van Fusion For Business
Hi Rhian,
Thank you for your lovely review.
We’re really pleased we could secure a great electricity deal for your charity and help reduce your overhead costs. If you need any further support, we’re always here to help.
Thanks for choosing Fusion for Business!
Antwoord van Fusion For Business
Hi Mrs Johnson,
Thank you for sharing your feedback.
We’re sorry to hear you feel the experience wasn’t transparent, as this is never the standard we aim for. If you’re open to it, we’d really appreciate the chance to discuss what happened and resolve any concerns. Please reach out to our team so we can look into this further and put things right.
Thank you,
The Fusion for Business Team
Thomas
fantastic service extremely helpful and patient service from Thomas would highly recommend to anyone
18 november 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Charlene,
Thank you for your fantastic review! We’re so glad to hear you received helpful and patient service. Your recommendation means a lot to us.
The Fusion for Business Team
Mark was able to get me a energy quote…
Mark was able to get me a energy quote that was %50 cheaper than what I am currently paying. He was extremely helpful in helping me choose the correct plan.
17 november 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Masood,
Thank you for your great review!
We’re really pleased to hear that Mark was able to help you secure a much cheaper energy quote and guide you toward the right plan. We appreciate you sharing your experience with us.
The Fusion for Business Team
Great service
Started looking for alternative Business Electric supply prices via internet searches. Received follow up call from Mark Sumner at Fusion - their comparisons appeared best. Over the next few days, we worked the detail, he kept me informed and we got to a new contract position that saved our small company £1,000 on our supply costs.
12 november 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Colin,
Thank you for sharing your experience with us.
We’re delighted to hear that Mark Sumner was able to support you through the process, keep you informed, and help secure a new contract that saves your business £1,000. We really appreciate your feedback and are glad we could make a positive difference for your company.
The Fusion for Business Team
Ethan Stuart was attentive and speedy…
Ethan Stuart was attentive and speedy in his response to my enquiry and helpful with answering queries.
13 november 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Richard.
Thank you for your review.
We’re really pleased to hear that Ethan Stuart provided attentive, quick, and helpful support with your enquiry. We appreciate you taking the time to share your feedback.
The Fusion for Business Team
Unexpectedly excellent support.
Small businesses are easy prey for the cunning plans of large corporations. Thomas provided great, unexpected and free help in cutting back our recently-escalated electricity tariff. He was professional, thoughtful and detailed. Thanks to his intervention, we should now save at least £1k each year.
11 november 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Carl,
Thank you for your fantastic review.
We’re thrilled to hear that Thomas was able to provide professional, thoughtful, and detailed support to help reduce your electricity tariff, resulting in significant savings for your business. We really appreciate you sharing your experience.
The Fusion for Business Team
This company is shocking
This company is shocking. AVOID AT ALL COSTS!!!
They do not have a clue what theyre doing and have given false information to suppliers and now we cant resolve the issues because they dont know what theyve told them.... LOST FOR WORD.
AVOID AVOID AVOID do not believe the 5 star reviews at all.
10 november 2025
Review zonder uitnodiging
I never normally write reviews but I…
I never normally write reviews but I felt I had to because the level of customer service I have received has been outstanding. I would like to thank Reece tait for the fast and efficient service. Thank you again .
6 november 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Sofia,
Thank you so much for taking the time to leave us this wonderful review!
We’re thrilled to hear that Reece provided you with fast and efficient service. Your kind words mean a lot to us and we’ll be sure to pass your thanks on to him.
We really appreciate your support and look forward to assisting you again in the future!
Best regards,
The Fusion for Business Team
Antwoord van Fusion For Business
HI Cathie,
Thank you for your kind words!
We’re delighted to hear you found our service efficient and helpful. We really appreciate your support!
Best regards,
The Fusion for Business Team
David Potter and Fusion .
David Potter and Fusion made the whole process of switching provider very easy.
In addition the friendly, expert advice has enabled us to fix our electricity prices for the next 45 months at a very reasonable price in todays market place.
Overall, a professional outfit that lived up to its promises and i am happy to recommend them.
28 oktober 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Ian,
Thank you so much for your detailed and positive feedback!
We’re thrilled to hear that David and the team made your switch smooth and that our advice helped secure a great electricity rate for the next 45 months.
Your recommendation means a lot to us, and we’re delighted we could deliver on our promises.
Best regards,
The Fusion for Business Team
Harrison today was excellent in finding…
Harrison today was excellent in finding me the best tariff for my vacant office. I was actually pleasantly surprised how much effort he put into the task and how quick he was in getting back to me.
28 oktober 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Phillip,
We’re so glad to hear Harrison made the process easy and efficient for you!
It’s great to know his effort and quick responses made a real difference in finding the right tariff for your office. Thanks for taking the time to share your experience!
Cheers,
The Fusion for Business Team
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