Sloane & Sons Teak Furniture Reviews 

There is no guaranteed delivery date - they expect you to pay for an order when there is no guarantee of delivery date - an item has slipped 2 weeks in less that a week - simply not acceptable. The product may be good, but the service is far from.

The website was easy to navigate. We had a query with memorial plaque, the response by telephone was very quick, helpful & our requirement perfectly executed. Delivery was possible within a couple of days but we asked for a specific longer date again met. The Bench we ordered was just perfect for our requirements with excellent engineering finish.
Thank You Ed and team

In April 2023, I ordered two wooden garden sofas and two matching chairs, along with a full set of covers, as well as an eight-seater table and chairs from GardenBenches.com. I spent quite a lot of money on this order.

The order process was straightforward. I called to place the order and had a few questions. The person on the phone was very helpful and answered all my questions. Before I placed my order, they informed me that they were waiting for the stock to arrive and that delivery would take around three weeks, which was perfect for my needs.

Delivery arrived on time, without any issues. The delivery company brought all the items into our garden, which was very helpful. I was very pleased with the quality of the furniture.

We had chosen green covers, but a few of them faded very quickly in the sun. I contacted the office, and they immediately sent out a completely new set of covers. Their customer service was fantastic.

Overall, I was very satisfied with my experience and would definitely buy from them again.

High quality products delivered on time in my experience. We have ordered garden furniture and tub chairs from this company in the past - everything was A1.

My husband bought me an Oxford garden bench for Christmas. For obvious weather related reasons, we left it in its (undamaged) packaging in the garage until later in the Spring. When I came to construct it, I discovered that one of the diagonal sections of the backrest was damaged. I contacted Sloane and Sons, who were unhelpful and offered no resolution except for sending a bag of glue and some sandpaper in the post.

Had we bought the bench from Homebase, I might not have been so disappointed, but I was under the impression that we were buying a quality piece of furniture that would last for many years (hence the price). In fact, the diagonal backrest sections appear to be glued in place and the whole thing seems pretty flimsy, even leaving aside the damage.

Sloane and sons' reason for not offering an exchange was that we had not contacted them immediately after the bench arrived. My view is that if they aren't willing to guarantee the condition of their new products for more than a short period after delivery, they shouldn't be offering them for sale in the winter months.

In summary, I would recommend looking elsewhere for a higher quality product and better customer service.

Paid for bench in error - immediately cancelled and was promised prompt refund. Three weeks and three reminders later eventually got refund. Not good service in today's market

Well I ordered at 11am and my teak garden bench and cushion was delivered at 0840 the next morning. The delivery driver was excellent and unwrapped the bench for me and took the pallet away too. Very happy with the bench it’s solid and looks great

Excellent good quality and excellent good fast delivery service excellent well made that's why I've ordered another one very friendly delivery service we'll done all round very happy and so pleased thanks paul

Received bench 2 days after ordering,in excellent packaging on a pallet.
I love my Farleigh 5' teak bench with small dip in seat and cushioned cover
i can lie on my side ,with pillow,for a snooze (without falling out ! ! ) I can also
sit with a glass of wine on its wide arm and enjoy the sunset ! Or if you
prefer coffee at dawn (what ever is your cup of tea ! ! ! )

Octagonal table and chairs - excellent product and great customer service

Excellent teak bench. Bought as a 25th anniversary suprise gift. Names and wedding date carved into the wood. Absolutely beautiful. Solid bench. Well worth the money. The couple loved it. The service from Billy and the delivery driver scott was excellent. Thank you for excellent service and beautiful product!

The two-seater bench was perfect - hard wearing but beautiful! I was so impressed with how quickly it was dispatched. Excellent value for money. Many thanks.

Our new teak garden bench arrived within 24hours of ordering as promised. It was very easy to assemble, just tapping in dowels as indicated by the assembly plan and stickers on the arms, seat etc. Now that it has been sited in the garden, my wife and I can honestly say that it is a much needed and very attractive addition. The bench has exceeded our expectations, well done GardenBenches.com.
Brian and Cathy Edwards.

Really happy with my bench, arrived quickly and very well packaged. Absolutely fantastic to sit out in the garden of an evening. Highly recommended, superb quality bench.

Great bench and I am so pleased with the speedy delivery! Would recommend to anyone looking for a new bench! A***

Excellent company to deal with, fast and efficient service. Great quality Product.

I had a great experience with this compnay. Very friendly on the phone and guided me through their selection of benches. Once ordered it arrived the very next day.
Thanks

The whole point to buying this garden bench is that I stipulated pre-assembled.
Left in the cardboard wrapper not assembled
Late service,pathetic excuse blaming the Suez Canal.
You can buy cheaper elsewhere so go elsewhere

The quality of our purchased bench is fantastic, it was delivered within a couple of days. The friendly staff answered all of our questions and I can highly recommend gardenbenches.com