Amazing customer service. I ordered bird food on Sunday evening and it was delivered on Monday morning. I ordered suet blocks, suet pellets and sunflower seeds. All excellent quality and the bird... Toon meer
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Lees wat reviewers zeggen
I have been ordering from Gardenbird for a few years now. Regular monthly deliveries ,always arrive swiftly. The seed is premium quality,and we'll packed for transit. Buy little extras from time... Toon meer
I’ve placed multiple orders with Gardenbird, and for good reason. The website is easy to use, with simple reordering and ApplePay. There’s also a good reward program which offers a generous discount.... Toon meer
Fast dispatch and delivery of my order. Very good quality of the split peanuts far better than my previous supplier. I have now been buying from Garden Bird for quite a while and will continue to do s... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
GardenBird offer the widest range of bird food & accessories online, including our unique range seed mixes.
Contactgegevens
Millennium City Park, PR2 5BL, Preston, Verenigd Koninkrijk
- help@gardenbird.co.uk
- gardenbird.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Living on an Island and getting next…
Living on an Island and getting next day delivery, made the cost worth it.
Brilliant product range
Brilliant product range, great advice and very prompt delivery!
Best Garde Bird Foods And Feeders.
Have usedxgarden Bird for many years. feeders and their bird would revomend their feeds and feeders. and delivery alwayx on time. Thank you Garden Bird.
Good products
The quality of the fat balls are very good and the birds love them.
The order was delivered within 24 hours…
The order was delivered within 24 hours - and the birds love the food
Great range of products at competitive…
Great range of products at competitive prices. Fast delivery of orders by reliable couriers. Points system gives discounts. Very happy.
Good quality bird food at very…
Good quality bird food at very competitive prices.
Always delivered quickly and well packaged.
I have used this company for years and have always been happy.
All the birds need on one site and…
All the birds need on one site and dependable and on time delivery every time.
Peanuts and sunflower seed
Shipped next day free delivery next day. The quality is very good the birds cant get enough
Always a five star service
Always a five star service, everything I need for my garden birds in one place, and supersonic fast delivery by dependable DPD :)
very quick delivery. WELL DONE.
Ease of ordering, Very good selection of bird feed. And FREE Delivery.
Fast Delivery at a Good Price
Garden bird offers a wide range of bird and wildlife food at good prices. Delivery is fast and reliable. I am very happy with them.
Item delivered promptly and within…
Item delivered promptly and within allotted period. Pleasant driver.
Excellent until they weren't, however they've now updated return policy as per UK trading standards!
Addendum: 07.05.26, since my initial review (15.03.26) I see they've now changed their return policy wording, which is much better, more friendly and now accurate because under the UK Consumer Rights Act 2015, the seller is responsible for goods until they are delivered to you, even if damaged by a courier!!
Update in addition to addendum above 07.05.26 and added another star: I appreciate your reply 'Garden Bird'. Thank you for confirming my reviews are now live as well. The fact remains that your representative ignored the issue that I wanted a refund due to the faulty unit, she only offered replacement parts! Yes we no longer needed the parts because my husband found the missing ones and repaired it, but that's beside the point, it was still a faulty unit and protected under the 30 day UK trading standard ruling, which was not addressed by your staff member! Yes it's a little thing and I guess may seem petty to you, but that's called customer service in that you always give your customer the choice regarding refund UK trading standards rulings! Maybe you need to train your staff further in this. It is however great to see that you've now changed the wording on your return policy too, which is much more amenable and friendly!
Original Review 15th March 26: I did a previous 5 star review for a different order. Now I'm only giving 1 star because they were excellent until I wanted to return an item then it's not a good company! They didn't offer me a refund on a faulty feeder within the 30 days of getting it, which is my consumer rights!
Instead I was just offered replacement parts! Thankfully my husband found the faulty part and mended it himself!
Also I wanted to review 2 feeders I received that weren't good, but I couldn't submit the reviews because the submit button wasn't working, so I informed the company. I received no thanks for bringing this error to their attention, just a brief email saying IT are dealing with it! I also noticed that the existing reviews weren't verified purchases either!
They've now rectified the submit button so I managed to review the feeders in a professional manner, but they haven't appeared! This company is not transparent with their reviews received!
I'm not sure if I'll buy from them again to be honest? If you buy from them make sure you read their return policy because they say they're not responsible for damages in transit, so you better hope your orders arrives intact and undamaged!
I thought this company was too good to be true, now I've been proven right!
Plus points are: Quick delivery and free delivery over £25. Although the customer service response is fast, their reply is cold and brief and not really helpful, just giving the basics!

Antwoord van GardenBird
Excellent service as always.
Excellent service as always.
Speedy delivery excellent choice of products and good value for money.
I Would recommend this company always use them.
Arrived promptly and well packaged.
Arrived promptly and well packaged.
Squirrel proof feeder repelling squirrels perfectly and is loved by the parakeets, who now stop to feed.
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