Garden Wildlife Direct Reviews 

27.824
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Highly recommended. Service, delivery and quality (as far as I know as the birds love it) are second to none. As an example, I ordered 2 x 12.55 Kg of seed at 4pm yesterday. They arrived by DPD at 1... Toon meer

Beoordeeld met 5 van de 5 sterren

Superb Service. I placed an order on the afternoon of Saturday 22/08/26 for 28kg of Sunflower hearts. The ordering process was simply and very straightforward. The order arrived the following d... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered some bird food for my elderly mother who said the birds just wouldn't touch it! After discussion with Garden Wildlife the product was collected and refunded. We shall reorder in the autumn.... Toon meer

Beoordeeld met 5 van de 5 sterren

Wow!!! Ordered yesterday and received today. What a result. Have been waiting 12 days for bird food supplies from a major Pet Food Superstore. Twice parcels returned due to courier incompetence, n... Toon meer

Bedrijfsgegevens

  1. Veevoerhandel
  2. Tuincentrum

Over Garden Wildlife Direct

Geschreven door het bedrijf

About Garden Wildlife Direct

About Us

Here at Garden Wildlife Direct we are passionate about garden wildlife and dedicated to making caring for your garden wildlife easily affordable for all.

Garden Wildlife Direct is a family run business that's proud to be the UK's largest online independent bird food supplier. We are passionate about supporting nature and we guarantee to offer the very best quality bird food at the best prices, delivered direct to your door.

Garden Wildlife Direct was started when we identified that there were so many bird and nature lovers in the UK who felt prohibited by the high cost of bird food and accessories. We made it our mission to deliver affordable bird products to the market by stripping out unnecessary costs and overheads but still retaining great product quality.

So what makes our products so good? We only trade with the best independent UK suppliers who, where possible, source product from the UK and from farmers who are committed to the Fair Nature accreditation. Our products are triple checked for quality and all of our peanuts are aflatoxin tested so you can rest assured that they are safe for your garden wildlife.

As well as bird food we also stock a huge range of feeders, bird houses, bird baths, habitats and even poultry food. We offer Free Delivery and Reward Points with every order which can be redeemed against future purchases, we really do value your custom and loyalty here at Garden Wildlife Direct. We want to make your shopping experience as pleasant and easy as possible and our friendly customer service team is on hand to help with any queries you may have before, during or after your purchase. For full terms and conditions of ordering and delivery, please see our delivery page.

Our wildlife really needs our help and support, so together let's ensure that it can thrive for our future generations.

Thank you and Happy Wildlife Watching!

The Garden Wildlife Direct Team


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

28K reviews

5 sterren
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Heeft 31% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,8

Alle reviews

(27.824)

158 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very prompt delivery

Very prompt delivery, attractive inducements as a repeat customer. Excellent prices overall compared to retail outlets in my vicinity.

17 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very lucky with Garden Wildlife

Very lucky with Garden Wildlife, orders always dealt with promptly and 99% of the time arrive within the time scale advised, occasional BLIP but more the carrier than GWD, always kept informed, I think I must be lucky

23 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Garden Wildlife Direct

An excellent service and very quick delivery. The products are very well packed and looks exactly like the pictures on their website. The birds love the food too.

11 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ads consistently lie about being cheapest. They are not.

They consistently lie in their ads claiming cheapest prices for sunflower hearts that "can't be beaten". They are NOT the cheapest, and have not been for well over a year, and yet they keep on with these claims. They are earning profit from gullible people who assume these ads are regulated and therefore take it as gospel without checking. This has been reported to ASA.

14 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended

Highly recommended. Service, delivery and quality (as far as I know as the birds love it) are second to none. As an example, I ordered 2 x 12.55 Kg of seed at 4pm yesterday. They arrived by DPD at 1pm today, 21 hours from order to delivered and delivery was free, hard to beat that.

13 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I order from them on a regular basis…

I order from them on a regular basis and the birds and squirrels love the food. The delivery is quick even with the standard delivery and there are usually good offers if you sign up to their emails.

7 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service, great value.

Superb Service. I placed an order on the afternoon of Saturday 22/08/26 for 28kg of Sunflower hearts. The ordering process was simply and very straightforward. The order arrived the following day before 1pm.
The product is excellent quality and cheaper than B&M if you order the 28kg option.

I always use Garden Wildlife Direct for my sunflower hearts. The order/delivery process is fantastic and great value. (Free delivery on the 28kg option)
I can’t recommend them enough.

I am very wary of DPD but on this occasion they did an excellent job.

23 augustus 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Let down by Evri (again!)

Good products and the next day delivery promised is the clincher. However, Evri has other plans with the shipment arriving some 8 days later (and after the order had been cancelled). I was then asked to return the shipment which created more work for me. It was supposed to be easy. It wasn't!

10 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great business to buy from

Excellent product, fast delivery and great customer service should you need it. Highly recommend for any bird feeders or bird rescuers out there

17 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered some bird food for my elderly…

I ordered some bird food for my elderly mother who said the birds just wouldn't touch it! After discussion with Garden Wildlife the product was collected and refunded. We shall reorder in the autumn. I’ve used this company for many years and have found their products to be good quality, good value for money, and they offer good customer support.

22 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

NO STARS

These people are liars! Their review below is false! The boy treated me like dirt during the call! NO STARS! Exxtremely rude obnoxiouus northerner, don't know his name but I think it is a very small company who are out of their depth when it comes to treating the customer properly Please be aware when speaking that they are also calling themselves Love Garden Birds on another website! Their prices may be good but politeness and professionalism fall very very short!

6 juli 2026
Review zonder uitnodiging
Logo Garden Wildlife Direct

Antwoord van Garden Wildlife Direct

Thank you for leaving a review. We take all customer feedback seriously and we are genuinely sorry that your experience fell below the standard you expected.

We have reviewed the details of this call. Our colleague was attempting to help you set up a safe space delivery request with DPD, which is a process we are happy to assist customers with. We are sorry that the explanation did not land as intended and that the call ended before we could reach a resolution.

We do not recognise the characterisation of our colleague’s behaviour in your review. We have listened to the account carefully and are satisfied that our team member acted with patience and professionalism throughout a difficult call. We would not want this review to stand as an accurate reflection of someone who we believe handled a challenging situation with care.

If you would like to resolve your original delivery query we remain very happy to help. Please contact us directly at help@gardenwildlifedirect.co.uk and we will make sure it is handled promptly.

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