Gardening Direct Reviews 

24.812
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Plants arrived very healthy and a sensible size to grow in their new environment. They were well packaged. Gardening Direct do not offer an enormous range of plants, but in my experience what they... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered 6 oleander plants from Gardening Direct. I was concerned due the extreme heat we have been having the condition they would arrive. However, I needn’t have worried they were excellently packe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have bought pre-planted hanging baskets from this company a few times and they are simply beautiful. I bought two this year and was lucky to get them at the sale price and they are beautiful. I wo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The Agastache when received were not only rather small for the discounted price (let alone the original price) they were so severely heat damaged that they will probably not survive. The positive side... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tuin

Geschreven door het bedrijf

Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

25K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(24.812)

3.073 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellant service

Excellant service

15 juli 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

Thank you for your positive feedback; it means a lot to us.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Hi the delivery was quick the order…

Hi the delivery was quick the order well packed as usual and our hanging tomatoes just needed a water before hanging and we are waiting for our tomatoes to appear

15 juli 2026
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Antwoord van Gardening Direct

Hello,

We're so pleased to hear that your delivery was quick and your order was well-packed. We hope you enjoy watching your tomatoes appear!

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent plants always well packaged.

Excellent plants always well packaged.

8 juli 2026
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Antwoord van Gardening Direct

Hello,

We're so pleased to hear that you consistently receive excellent plants and that they are always well packaged! We appreciate you sharing your positive experience with us.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Great Plants

Ordered plants and quickly received them. Doing well in the garden and a great price too. Delivery excellent as well. Very satisfied with my order.

6 juli 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so pleased to hear that your plants arrived quickly and are thriving in your garden! It's wonderful to know you're satisfied with the price and excellent delivery.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 1 van de 5 sterren

Plugs in poor cndition

I'm afraid th e plants seem to have suffered from the effects of the heat wave. I bought hanging baskets which were little more than a pot with about five plugs in it. It appears that the plugs never got the opportunity to spread their roots and thus by the time the package arrived they were in poor condition. One pot was irretrievable and Gardening Direct gave me my money back - not my postage though. I tried to nurse the remaing plugs and one survived. I should have asked for money back on this too. So this little exercise cost me £5 postage.

8 juli 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're truly sorry to hear that your hanging baskets arrived in such poor condition, especially given the challenges of the heatwave. It's disappointing that the plants didn't thrive, and we understand your frustration with the outcome and the postage cost. Your feedback is important to us.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Great Gardening Direct to You

Plants arrived very healthy and a sensible size to grow in their new environment.
They were well packaged.
Gardening Direct do not offer an enormous range of plants, but in my experience what they do offer is excellent value for money.
I will certainly be revisiting this site.

7 juli 2026
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Antwoord van Gardening Direct

Hello,

We're delighted to hear that your plants arrived healthy and well-packaged, and that you found them to be excellent value for money. We truly appreciate your positive feedback and look forward to your next visit!

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 4 van de 5 sterren

good for somethings

Will send replacements

8 juli 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

Thank you for your positive feedback; it means a lot to us.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Beautiful Hanging baskets

I have bought pre-planted hanging baskets from this company a few times and they are simply beautiful.
I bought two this year and was lucky to get them at the sale price and they are beautiful. I would recommend Garden Direct for anyone looking for a stunning hanging basket.

15 juli 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so happy to hear you've enjoyed our pre-planted hanging baskets multiple times, and that this year's purchases are just as beautiful! We appreciate your kind recommendation.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 3 van de 5 sterren

Customer service very good but very…

Customer service very good but very disappointed with plants, not good sending out a replacement that was also dead, has the quality gone down as previously always satisfied and unsure about ordering again

9 juli 2026
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Antwoord van Gardening Direct

Hello,

We are truly sorry to hear about your disappointment with the plants, especially that the replacement also arrived in an unsatisfactory condition. We understand your concern about quality and appreciate you bringing this to our attention.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. My plants arrived well packaged and intact. Highly recommend you.

10 juli 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so pleased your plants arrived well packaged and intact! Thank you for your kind words and recommendation.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Nice healthy plants

Nice healthy plants . A nice variety

14 juli 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so pleased you received nice, healthy plants with a good variety! We appreciate you sharing your positive experience with us.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Service very good from ordering to delivery

I phone the order in delivery is very good plants are well packed my garden is blooming in colour at the moment very pleased

7 juli 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so pleased to hear your delivery was very good and your plants were well packed. It's wonderful that your garden is blooming with colour!

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Good plants and well packed so arrived…

Good plants and well packed so arrived safely

14 juli 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so pleased to hear that your plants were good and arrived safely due to our careful packing! We truly appreciate your positive feedback.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Problems resolved very quickly and…

Problems resolved very quickly and efficiently.

14 juli 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're glad we could resolve your problems quickly and efficiently. Thank you for your kind words!

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent quality of plants

Ordered 6 oleander plants from Gardening Direct. I was concerned due the extreme heat we have been having the condition they would arrive. However, I needn’t have worried they were excellently packed and extremely healthy plants and I was very pleased with the service and quality of plants.

14 juli 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so pleased to hear that your oleander plants arrived in excellent condition despite the extreme heat! It's wonderful to know that our packing and the quality of the plants met your expectations.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

My Beginias

I was very pleased with my trailing begonias they are now in my half baskets on the wall and are coming along nicely. The delivery was on time and the plants were safely packed

6 juli 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so pleased to hear your trailing begonias are coming along nicely in your half baskets! It's wonderful that the delivery was on time and the plants were safely packed.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 4 van de 5 sterren

Nice rose

2nd time the rose this time was good. The company made good a replacement. I would have faith to use them again

13 juli 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so pleased to hear that your replacement rose was good this time! We appreciate your faith in us and are happy you would consider using our services again.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 2 van de 5 sterren

Dissapointed.

Arrived ok planted them out one not very good the other two going the same way.I have just srayed them at night so not over watered and not left them in the sun.

13 juli 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We are sorry to hear about the trouble you're experiencing with your plants. We appreciate you sharing your feedback and we're looking into this.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 1 van de 5 sterren

Very poor quality

Very poor quality, one star for delivery. Planted in pots and aren't growing. No more purchases from them

13 juli 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We are sorry to hear about the poor quality of the plants and that they are not growing. We appreciate you bringing this to our attention.

Kind regards,

Gardening Direct Customer Service

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