Gardening direct were extremely helpful and issued a refund, after the Evri courier was that late the plants were ruined. It's extremely upsetting, as the plants that come from gardening direct ar... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Recently purchased some petunias as mine had gone past their best, so I was relieved to be able to purchase more so late in thr season. Fast delivery, well packaged and plants now thriving. Well i... Toon meer
Bedrijf heeft geantwoord
Plants arrived very healthy and a sensible size to grow in their new environment. They were well packaged. Gardening Direct do not offer an enormous range of plants, but in my experience what they... Toon meer
Bedrijf heeft geantwoord
I ordered 3 off plants and they shipped 2 off ,1 off to follow. I received 2nd order and when I enquired about 1st order it appeared to got lost.I asked to replace but only one was available now??? R... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Contactgegevens
Verenigd Koninkrijk
- gardeningdirect.co.uk
4,2
Goed
25K reviews
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My Trees were well packed and safe
My Trees were well packed and safe, and delivered straight to my door. they had been wrapped and watered to keep them healthy. I will be buying Plants and Trees from them again. Sp thank you Gardening Direct.
2 juli 2026
Antwoord van Gardening Direct
Hello,
We're delighted to hear your trees arrived well-packed, safe, and healthy, delivered straight to your door. We appreciate your kind words and look forward to your future plant and tree purchases!
Kind regards,
Gardening Direct Customer Service
hanging baskets are a disaster
These hanging baskets are a disaster. Even with daily watering they’re useless. So disappointing & not worth the money.
2 juli 2026
Antwoord van Gardening Direct
Hello,
We are truly sorry to hear that the hanging baskets have been so disappointing and haven't met your expectations, despite your diligent watering. We appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
great service
2 juli 2026
Antwoord van Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
Great value really good service.
2 juli 2026
Antwoord van Gardening Direct
Hello,
We're happy to hear that you found great value and received good service. We appreciate your feedback.
Kind regards,
Gardening Direct Customer Service
Never had trouble before but this time…
Never had trouble before but this time I received my plants they looked like someone had trampled on them. Very disappointed
2 juli 2026
Antwoord van Gardening Direct
Hello,
We are truly sorry to hear that your plants arrived in such a poor condition this time. We understand your disappointment and appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
Antwoord van Gardening Direct
Hello,
We're so glad you found us helpful! We appreciate your feedback about the watering; we'll certainly look into that.
Kind regards,
Gardening Direct Customer Service
Quick delivery
Quick delivery. Plants arrived in a good state. Received exactly as advertised.
2 juli 2026
Antwoord van Gardening Direct
Hello,
We are so pleased to hear that your plants arrived quickly and in excellent condition, exactly as you expected. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
My issues were solved very quickly &…
My issues were solved very quickly & they gave me the refund straightaway.
2 juli 2026
Antwoord van Gardening Direct
Hello,
We're glad we could resolve your issues quickly and process your refund efficiently. Thank you for sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Some of the begonias in the packs were…
Some of the begonias in the packs were very small and in a poor state. They have all survived.
1 juli 2026
Antwoord van Gardening Direct
Hello,
We're sorry some of your begonias arrived in poor condition. We appreciate you letting us know and are glad they all survived.
Kind regards,
Gardening Direct Customer Service
Antwoord van Gardening Direct
Hello,
We're so pleased to hear that your plants were well-packaged and delivered thoughtfully! Thank you for taking the time to share your positive experience with us.
Kind regards,
Gardening Direct Customer Service
pleased with service and delivery
1 juli 2026
Antwoord van Gardening Direct
Hello,
We are happy to hear that you were pleased with our service and delivery. Thank you for your positive feedback; we appreciate it.
Kind regards,
Gardening Direct Customer Service
Antwoord van Gardening Direct
Hello,
We're so glad to hear that your plants arrived on time and were well packaged! We appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
Flowers arrived fresh and now they are…
Flowers arrived fresh and now they are in full bloom.
1 juli 2026
Antwoord van Gardening Direct
Hello,
We're so pleased your flowers arrived fresh and are now blooming beautifully! We appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
Once again delighted with the service…
Once again delighted with the service and product delivered.
1 juli 2026
Antwoord van Gardening Direct
Hello,
We're so pleased you were once again delighted with our service and the product delivered. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
The plants arrived extremely dried up
The plants arrived extremely dried up. I wasn’t very happy I had to throw a few away as they were practically dead
2 juli 2026
Review zonder uitnodiging
Antwoord van Gardening Direct
Hello,
We are truly sorry to hear that your plants arrived in such a dried-up condition and that some were practically dead. We understand your disappointment and appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
Plants arrived in a very bad state
Plants arrived in a very bad state. Not properly packed .garden ready plugs they were not.
Called the company and got very good service from the lady on the phone. She arranged a second delivery at no extra cost but the plants were not much better when they arrived. Be warned
1 juli 2026
Antwoord van Gardening Direct
Hello,
We are truly sorry to hear that your plants arrived in such poor condition, not once but twice. We understand your disappointment and frustration, especially after speaking with our customer service team. We appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
Easy ordering on line.
Easy ordering on line.
Plants arrived on time. Good healthy plants , well packaged.
Have ordered several times before and will use them again.
24 juni 2026
Antwoord van Gardening Direct
Hello,
We're so pleased to hear that your online ordering experience was easy and that your plants arrived on time, healthy, and well-packaged. We truly appreciate your continued business!
Kind regards,
Gardening Direct Customer Service
Very disappointed with the double…
Very disappointed with the double geraniums that I purchased. 2plants didn't make the journey, so far the blooms have not been anything like I expected. They have been watered daily.
1 juni 2026
Antwoord van Gardening Direct
Hello,
We are very sorry to hear that two of your double geraniums did not survive the journey and that the blooms have not met your expectations. We understand your disappointment and appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
Absolutely amazing service even packed…
Absolutely amazing service even packed really well
1 juli 2026
Antwoord van Gardening Direct
Hello,
We're so pleased to hear you received amazing service and that your order was packed really well! Thank you for your wonderful feedback.
Kind regards,
Gardening Direct Customer Service
The plants were in a poor state when…
The plants were in a poor state when they arrived. I sent a photo to the garden centre. The response was very quick and a full refund was given…but no plants 🙁
1 juli 2026
Antwoord van Gardening Direct
Hello,
We're truly sorry the plants arrived in such poor condition. We appreciate you bringing this to our attention and are reviewing our packaging process to prevent this from happening again.
Kind regards,
Gardening Direct Customer Service
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