Thompson & Morgan Reviews 

94.992
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've ordered lots of bulbs, plants, fruit trees, etc, from Thompson & Morgan these past several years, both for my allotment and to adorn pots at home. All have arrived in great condition and good qua... Toon meer

Beoordeeld met 4 van de 5 sterren

order arrived, eventually, in good order and all items present. Whether they flower as described one will have to wait and see!! It was REALLY annoying that all items specifically chosen as "in stoc... Toon meer

Beoordeeld met 5 van de 5 sterren

Tok quality bulbs. Got them on all special offer with a promotional email and even better deal with my 10% membership discount so can't go wrong! Bulbs all nice and firm. Fast delivery as ever.... Toon meer

Beoordeeld met 2 van de 5 sterren

My wallflowers arrived (via slowcoach Evri) on their last legs & they haven’t revived after planting. I have had some successes with Thompson before but live plants are a bit hit & miss. I’ll probably... Toon meer

Bedrijfsgegevens

  1. Tuincentrum
  2. ook in
  3. Bloemenmarkt
  4. Kwekerij
  5. Landtoewijzing
  6. Tuinman
  7. Zaadleverancier

Over Thompson & Morgan

Geschreven door het bedrijf


Welcome to the official TrustPilot profile for Thompson & Morgan

Thank you for sharing your reviews with us. Your ratings and comments are important to us, as these insights help us to grow and improve, just like the plants we love!

Discover the latest gardening products that will help you transform your outdoor space. From vibrant plants and delicious vegetables to gardening accessories, our selection ensures every gardener, whether novice or expert has something to choose from. Shop on our website or app today.

Contact our customer care team


Our Latest Special Offers
Flower Plants, Shrubs and Trees Flower Seeds Flower Bulbs
Vegetable Seeds Vegetable Plants
Fruit Plants Fruit Trees
Sign Up To our email offers Join our gardening club

Contactgegevens

3,9

Goed

TrustScore 4 uit 5

95K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

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3,9

Alle reviews

(94.992)

17.172 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Top quality bulbs

Tok quality bulbs. Got them on all special offer with a promotional email and even better deal with my 10% membership discount so can't go wrong!

Bulbs all nice and firm. Fast delivery as ever. No problems except my back after planting them all! 🙄😂

Cheers
James

30 september 2026
Beoordeeld met 1 van de 5 sterren

Part of the order missing

Made an order, items were sent separately (perfectly fine), half the order was missing. Filled out an online help form, heard nothing back. Half my order still hasnt arrived and im roughly £30 down as a result. Still heard nothing.

7 oktober 2026
Beoordeeld met 5 van de 5 sterren

Thompson & Morgan review

I've ordered lots of bulbs, plants, fruit trees, etc, from Thompson & Morgan these past several years, both for my allotment and to adorn pots at home. All have arrived in great condition and good quality. The website is easy to navigate and place orders, and it's good how you get email updates, also how their customer services put right any niggles or errors.

28 oktober 2026
Beoordeeld met 3 van de 5 sterren

Underwhelming

Part of the order arrived in good time. A pack of 3 calmatis plants all in different conditions. One well grown, one OK and one that I expect to be dead come the spring.
The gooseberries look good very pleased with those.
Part of the order hasn’t turned up very little communication.
A little underwhelming is my opinion.

30 september 2026
Beoordeeld met 3 van de 5 sterren

It was not your fault that the two…

It was not your fault that the two hanging baskets were badly delivered . On all sides of the packaging there were signs to shew which way up the parcel should be handled. The were pictures saying live plantse. The parcel was deivered in an upright postion cauing much of the soil to fall out of the baskets. The flowers were damaged. I have had an apology from the delivery firm and also reported the incident to your customer service department

7 oktober 2026
Beoordeeld met 2 van de 5 sterren

The quality of the flowers were very…

The quality of the flowers were very poor , many of them were broken and they were limp , the flowers were really only half a basket the other half was crushed and broken it looks ridiculous whilst hanging up ,extremely disappointing I won't be ordering from you again.

7 oktober 2026
Beoordeeld met 4 van de 5 sterren

Pots for spring

order arrived, eventually, in good order and all items present. Whether they flower as described one will have to wait and see!! It was REALLY annoying that all items specifically chosen as "in stock" arrived in multiple packages over several weeks so much angst awaiting and checking their arrival. Suggest you make this information available at point of orded in future

30 september 2026
Beoordeeld met 4 van de 5 sterren

Sad to leave negative review

I am disappointed with T&M
I have been a customer for a very long time and been happy with my orders Recently the
high quality isn’t there anymorei I m sad to say that I have lost confidence after
Receiving such poor quality
plants

29 september 2026
Beoordeeld met 5 van de 5 sterren

All plants were thriving & extremely…

All plants were thriving & extremely well protected, I’m very pleased with my purchase & will recommend Thompson & Morgan to all my friends & family.

2 oktober 2026
Logo Thompson & Morgan

Antwoord van Thompson & Morgan

Thank you so much for your lovely review! We’re delighted to hear that your plants arrived in excellent condition and were well protected. Your kind words and recommendation mean a great deal to us. We hope you enjoy watching your plants thrive, and we look forward to welcoming you back to Thompson & Morgan soon! 🌱

Beoordeeld met 5 van de 5 sterren

value for money

30 september 2026
Logo Thompson & Morgan

Antwoord van Thompson & Morgan

Thank you for your valuable feedback! 😊 We're delighted to hear that you found our service good value for money. We truly appreciate your support and look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Great products and service

The deal was excellent and unlike other vendors I got what I expected to get. The service was great, communication was also great and I was informed at every stage. Even the delivery company used was very good. The 2 hanging baskets I ordered were very well packaged for delivery and I couldn't be happier.

7 oktober 2026
Logo Thompson & Morgan

Antwoord van Thompson & Morgan

Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with your purchase and that our service, communication, and delivery met your expectations. We take great care in packaging our products to ensure they arrive safely, so it’s lovely to know your two hanging baskets arrived in perfect condition. Your kind feedback means a lot to us, and we truly appreciate your support. We hope you enjoy your new hanging baskets! 🌸

Beoordeeld met 1 van de 5 sterren

Big delay!

Ordered bulbs offer in Sept and they aren’t going to be delivered until mid November! Won’t be using this company again.

7 oktober 2026
Beoordeeld met 5 van de 5 sterren

Company you can trust

Brilliant service parcel arrived,at,the time I was given,arrived in perfect condition,driver very helpful,highly recommended company

7 oktober 2026
Logo Thompson & Morgan

Antwoord van Thompson & Morgan

Thank you for your fantastic review! We’re delighted to hear that your parcel arrived on time and in perfect condition. It’s great to know our driver provided helpful service. We really appreciate your recommendation and look forward to delivering for you again in the future! 😊

Beoordeeld met 5 van de 5 sterren

Plants arrived quickly and in good…

Plants arrived quickly and in good ondition

6 oktober 2026
Logo Thompson & Morgan

Antwoord van Thompson & Morgan

We are glad to hear that your order was delivered promptly and that your new items arrived in great shape. Thank you so much for sharing your positive experience with us!

Kind regards
Clara
Thompson & Morgan Customer Care

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