I've ordered lots of bulbs, plants, fruit trees, etc, from Thompson & Morgan these past several years, both for my allotment and to adorn pots at home. All have arrived in great condition and good qua... Toon meer
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order arrived, eventually, in good order and all items present. Whether they flower as described one will have to wait and see!! It was REALLY annoying that all items specifically chosen as "in stoc... Toon meer
Tok quality bulbs. Got them on all special offer with a promotional email and even better deal with my 10% membership discount so can't go wrong! Bulbs all nice and firm. Fast delivery as ever.... Toon meer
My wallflowers arrived (via slowcoach Evri) on their last legs & they haven’t revived after planting. I have had some successes with Thompson before but live plants are a bit hit & miss. I’ll probably... Toon meer
Bedrijfsgegevens
Over Thompson & Morgan
Geschreven door het bedrijf
Welcome to the official TrustPilot profile for Thompson & Morgan
Thank you for sharing your reviews with us. Your ratings and comments are important to us, as these insights help us to grow and improve, just like the plants we love!
Discover the latest gardening products that will help you transform your outdoor space. From vibrant plants and delicious vegetables to gardening accessories, our selection ensures every gardener, whether novice or expert has something to choose from. Shop on our website or app today.
Contact our customer care team
Our Latest Special Offers
Flower Plants, Shrubs and Trees
Flower Seeds
Flower Bulbs
Vegetable Seeds
Vegetable Plants
Fruit Plants
Fruit Trees
Sign Up To our email offers
Join our gardening club
Contactgegevens
Poplar Lane, IP8 3BU, Ipswich, Verenigd Koninkrijk
- 0333 400 0033
- ccare@thompson-morgan.com
- www.thompson-morgan.com
3,9
Goed
95K reviews
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Helpful service and plants arrived in…
Helpful service and plants arrived in good condition, although the packaging was a bit damaged.
6 oktober 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that you received helpful service and that your plants arrived in good condition, despite the damaged packaging. Thank you for sharing your feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Value for money
Bare root plants and garden ready plants are in good condition and delivered on time but as a very amateur and unenthusiastic gardener, lacking in knowledge, I am not keen on plug plants. The price of the plants is very competitive.
26 september 2026
Antwoord van Thompson & Morgan
Thank you for your lovely feedback! We’re delighted to hear that your plants arrived in good condition and on time, and that you found our prices competitive. We understand that plug plants can feel a little daunting, especially if you’re new to gardening, but with a little care and patience, they can be very rewarding to grow. We really appreciate your honest review and hope you enjoy watching your plants flourish!
Good range of plants delivered
They’ve spotted the risks of plants by post and prepare and wrap plants very well
This year no problems thank you
5 oktober 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that you have noticed the extra care we put into wrapping and preparing our plants to ensure they travel safely. It is great to know that your deliveries have been completely trouble-free this year. Thank you so much for taking the time to share your lovely feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Antwoord van Thompson & Morgan
We are delighted to hear that your order arrived quickly and in great condition. Thank you so much for sharing your feedback with us.
Kind regards
Clara
Thompson & Morgan Customer Care
Dispatched within time frame indicated…
Dispatched within time frame indicated on the website and arrived promptly and safely packaged thereafter.
Lovely climbing rose which was purchased as a gift.
6 oktober 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We are so pleased to hear that your order was dispatched on schedule and arrived quickly and safely. It is great to know that you are happy with the lovely climbing rose you chose as a gift.
Kind regards
Clara
Thompson & Morgan Customer Care
No problems with anything
No problems with anything, all went well.
Plants are thriving now.
6 oktober 2026
Antwoord van Thompson & Morgan
We are pleased to hear that everything went smoothly with your order and that your plants are thriving now. Thank you for taking the time to share your feedback!
Kind regards
Clara
Thompson & Morgan Customer Care
Prompt delivery and great quality
Bulbs arrived promptly, well packaged and labelled. Great value and efficient delivery.
6 oktober 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that your order reached you promptly and that our careful packaging and clear labelling met your expectations. It is great to know that you are happy with the great value and efficient service. Thank you for taking the time to share your lovely feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Antwoord van Thompson & Morgan
We are so pleased to hear that your order arrived quickly and that you are happy with the condition of your new plants. Thank you for taking the time to share your positive feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Extremely slow delivery and poor…
Extremely slow delivery and poor updates
Was going to purchase more pond plants but after this terrible experience and would not recommend to anyone
6 oktober 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We are sorry to hear about your disappointment with our delayed shipping and lack of communication. We are updating our tracking system to prevent this.
Kind regards
Clara
Thompson & Morgan Customer Care
Hanging baskets arrived within the…
Hanging baskets arrived within the promised time frame, in good condition and well packaged. After watering they went up and have thrived in position.
5 oktober 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that your hanging baskets arrived safely, on schedule, and have been thriving well in their new home. Thank you for sharing your feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Polyanthus plants
Plants have arrived all 48 very healthy well packed plants, can’t wait to get planting.
29 september 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that all forty-eight of your new plants reached you safely and in excellent health. It is great to know they were packaged so securely and that you are looking forward to getting them into the ground. Thank you for sharing your lovely feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Antwoord van Thompson & Morgan
Thank you for your lovely feedback! 😊 We're delighted to hear that you're happy with your purchases. Your support means a lot to us, and we look forward to serving you again soon!
Great plants and great service
Great plants and great service! Would happily recommend Thompson & Morgan to anyone. Will definitely be back for more!
29 september 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that you had such a wonderful experience with our service and that you are delighted with your new plants. Thank you so much for your kind recommendation, and we look forward to welcoming you back for more future additions to your garden.
Kind regards
Clara
Thompson & Morgan Customer Care
The majority of my order arrived…
The majority of my order arrived quickly. However I had to chase the balance and only then did I get an update. Can't understand the delay as all the items were supposed to be clearance stock.
19 september 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We’re pleased to hear that the majority of your order arrived quickly, but we’re sorry that the remaining items were delayed and that you had to chase us for an update. We understand your frustration, particularly as the items were listed as clearance stock, and we apologise for the lack of communication. We appreciate you bringing this to our attention and will take your comments on board to help us improve our service.
No complaints all aspects are fine.
Delivery was fast and was packaged well. Quality of plants look good, no damage Thank you
4 oktober 2026
Antwoord van Thompson & Morgan
We are glad our quick shipping and secure packaging kept your plants safe. Thank you for your kind feedback.
Kind regards
Clara
Thompson & Morgan Customer Care
Great communication.fantastic…
Great communication.fantastic prices.healthy plants well wrapped and delivered on time.
29 september 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that you experienced great communication and found our prices to be fantastic. It is wonderful to know that your healthy plants were securely wrapped and arrived right on schedule. Thank you for taking the time to share your lovely feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
wrong items received
I know they have sent 3 lots of pansies plugs plants out and not 1 lot of pansies and 2 other products, waiting a few more weeks and will contact again
27 september 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We’re sorry for any confusion regarding your order. We understand your concern about receiving the correct varieties of pansy plug plants and would appreciate the opportunity to look into this for you. Please contact our customer service team with your order details so we can investigate and help resolve the issue. Thank you for your patience and understanding.
Antwoord van Thompson & Morgan
Thank you for your lovely review! We’re delighted to hear that your order arrived on time and was exactly as described. We really appreciate your support and hope to serve you again soon!
Antwoord van Thompson & Morgan
We are glad you like the bulbs and we hope your flowers bloom beautifully for you this spring.
Kind regards
Clara
Thompson & Morgan Customer Care
Placed an order
Placed an order, received it super fast, communication every step of the way.
Quality product.
One happy buyer
6 oktober 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that your order arrived incredibly quickly and that you appreciated the constant updates throughout the process. It is great to know you are happy with the quality of your items. Thank you so much for sharing your positive experience!
Kind regards
Clara
Thompson & Morgan Customer Care
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