I've ordered lots of bulbs, plants, fruit trees, etc, from Thompson & Morgan these past several years, both for my allotment and to adorn pots at home. All have arrived in great condition and good qua... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
order arrived, eventually, in good order and all items present. Whether they flower as described one will have to wait and see!! It was REALLY annoying that all items specifically chosen as "in stoc... Toon meer
Tok quality bulbs. Got them on all special offer with a promotional email and even better deal with my 10% membership discount so can't go wrong! Bulbs all nice and firm. Fast delivery as ever.... Toon meer
My wallflowers arrived (via slowcoach Evri) on their last legs & they haven’t revived after planting. I have had some successes with Thompson before but live plants are a bit hit & miss. I’ll probably... Toon meer
Bedrijfsgegevens
Over Thompson & Morgan
Geschreven door het bedrijf
Welcome to the official TrustPilot profile for Thompson & Morgan
Thank you for sharing your reviews with us. Your ratings and comments are important to us, as these insights help us to grow and improve, just like the plants we love!
Discover the latest gardening products that will help you transform your outdoor space. From vibrant plants and delicious vegetables to gardening accessories, our selection ensures every gardener, whether novice or expert has something to choose from. Shop on our website or app today.
Contact our customer care team
Our Latest Special Offers
Flower Plants, Shrubs and Trees
Flower Seeds
Flower Bulbs
Vegetable Seeds
Vegetable Plants
Fruit Plants
Fruit Trees
Sign Up To our email offers
Join our gardening club
Contactgegevens
Poplar Lane, IP8 3BU, Ipswich, Verenigd Koninkrijk
- 0333 400 0033
- ccare@thompson-morgan.com
- www.thompson-morgan.com
3,9
Goed
95K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Thompson & Morgan
We are so pleased to hear that you were happy with the high standard of our plants and their swift delivery. Thank you for sharing your positive feedback!
Kind regards
Clara
Thompson & Morgan Customer Care
Plant
I cannot fault the company as I had a plant die and they replaced it without a quibble all the rest of my presents orders grew and flowered well considering the weather
29 september 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that your replacement was sorted out quickly and that the rest of your presents grew and flowered well, despite the challenging weather. Thank you for sharing your lovely feedback with us.
Kind regards
Clara
Thompson & Morgan Customer Care
I regularly buy bulbs small plants and…
I regularly buy bulbs small plants and baskets
All good quality but I will not buy the plugs as Inhave not had much luck
5 oktober 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We are glad you enjoyed our quality bulbs and baskets. We appreciate your feedback regarding our plug plants, and we will review our care guides to help improve your future success.
Kind regards
Clara
Thompson & Morgan Customer Care
Wide selection of plants available
Wide selection of plants available, quality excellent. The plants always arrive very well packaged, moist and in boxes clearly marked with contents and handling instructions.
I have used this company several times this year and would highly recommend them.
29 september 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that you are happy with our wide selection and the excellent quality of our plants. It is great to know that our packaging kept your items safe, moist, and well-protected during transit. Thank you so much for your repeat custom and for highly recommending us!
Kind regards
Clara
Thompson & Morgan Customer Care
Product and service from staff
Product and service from staff - continuously fantastic
6 oktober 2026
Antwoord van Thompson & Morgan
We are glad to hear that you always receive excellent items and good support from our team. Thank you so much for your lovely feedback and ongoing loyalty.
Kind regards
Clara
Thompson & Morgan Customer Care
Slow mail
My wallflowers arrived (via slowcoach Evri) on their last legs & they haven’t revived after planting. I have had some successes with Thompson before but live plants are a bit hit & miss. I’ll probably stick to bulbs for future orders.
23 september 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that you received helpful advice and that your plants arrived in very good condition. Thank you for your positive feedback!
Kind regards
Clara
Thompson & Morgan Customer Care
Quality plant delivered in good time…
Quality plant delivered in good time and well packaged. Thank you! Great service.
29 september 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that your plant arrived promptly and was safely packaged. Thank you so much for taking the time to share your nice feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Ordered a variety of bulbs
Ordered a variety of bulbs, prompt service, good price,all bulbs look healthy.Should have a lovely display in the Spring.
6 oktober 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that you received prompt service, great value, and that your variety of bulbs arrived looking healthy. We hope you enjoy a truly spectacular and colourful display in your garden this coming spring!
Kind regards
Clara
Thompson & Morgan Customer Care
Prompt delivery .excellent…
Prompt delivery .excellent communication ...good quality plants at a good price
29 september 2026
Antwoord van Thompson & Morgan
We're so pleased to hear that your order arrived quickly and that you experienced great communication throughout. It is great to know you are happy with the high standard of your new plants and found them to be of such good value. Thank you for taking the time to share your fantastic feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Antwoord van Thompson & Morgan
We are glad to hear that your new plants arrived in good health and were securely packed for their journey. Thank you so much for sharing your positive experience with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Good experience, will shop again!
Order was received promptly and all seems good with my items, many thanks.
5 oktober 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that your order arrived promptly and that you are happy with the quality of your items. Thank you so much for taking the time to share your kind feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Great value and service
Ordered a number of bulbs of various types. All arrived well packaged and in great condition….all labelled for easy identification.
A pleasure to deal with
6 oktober 2026
Antwoord van Thompson & Morgan
We are so pleased to hear that your variety of bulbs arrived safely, in great condition, and clearly marked for your convenience. Thank you for sharing your experience, it was a pleasure serving you!
Kind regards
Clara
Thompson & Morgan Customer Care
The courier took longer to deliver the…
The courier took longer to deliver the plants than than I had expected. I was disappointed in the condition of some of the plants.
19 september 2026
Antwoord van Thompson & Morgan
Thank you for your feedback. We’re sorry to hear that your delivery took longer than expected and that some of the plants did not arrive in the condition you had hoped for. We understand how disappointing this must have been, as we want all our plants to arrive in the best possible condition. Please accept our apologies for the inconvenience, and we appreciate you bringing this to our attention. We’ll take your comments on board as we continue to improve our service.
Prompt service
29 september 2026
Antwoord van Thompson & Morgan
Thank you for taking the time to leave a review. We really appreciate your feedback and are glad to hear you were pleased with our prompt service.
Kind regards
Clara
Thompson & Morgan Customer Care
The box was damaged on delivery and…
The box was damaged on delivery and some of the wallflowers were damaged but hopefully the plant will be ok
6 oktober 2026
Antwoord van Thompson & Morgan
We are glad you enjoyed your experience overall, but we are very sorry to hear that your parcel arrived in a damaged condition and that some of your new plants were harmed during transit.
We hope your wallflowers recover quickly, and we are currently addressing this issue with our delivery team to improve our packaging and handling processes. If they don't recover please contact our customer service team to discuss a resolution.
Thank you for sharing your feedback with us.
Kind regards
Clara
Thompson & Morgan Customer Care
Antwoord van Thompson & Morgan
We are so pleased to hear that you are happy with the high standard of your items, their prompt arrival, and the great value they provided. Thank you for sharing your lovely feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
Antwoord van Thompson & Morgan
We are so pleased to hear that you are happy with the excellent value of your purchases and the good condition of your new plants. Thank you so much for taking the time to share your lovely feedback with us!
Kind regards
Clara
Thompson & Morgan Customer Care
The plants came quickly
The plants came quickly. I was hoping they would be a bit bigger but I’ve put them in baskets and a container and hope they'll grow.
29 september 2026
Antwoord van Thompson & Morgan
Thank you for sharing your feedback. We are pleased to hear that your order arrived promptly.
While we understand you were hoping for slightly larger specimens initially, planting them in baskets and containers is a great way to help them settle in. With a little time and care, we are confident they will establish well and grow into beautiful, healthy plants.
We wish you the best of luck with your gardening and hope you enjoy watching them flourish.
Kind regards
Clara
Thompson & Morgan Customer Care
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.