Great selection of products, competitive pricing and quick delivery!

The website is very easy to use for ordering, choice of delivery options, all clearly priced. The birds love the food and it seems to be reasonably priced. Reward points reduce cost even more so loyalty is rewarded. Look out for regular money saving offers too. Very happy with this company.

Have received a few orders now always great products and fast delivery. Would recommend

My order is always processed quickly and arrives within days. Prices are very competitive and products are always in stock.

Gardenwildlifedirect has excellent products and excellent service. Their products are also very reasonably priced. Thank you gardenwildlifedirect for your awesome products

Garden Wildlife products are the cheapest and best value I have found and have been using them for several years. They always deliver on time and I am very glad that I found them.

Products and quality are great. Delivery very quick.

The price for bird seed was very good and it was delivered quite fast.

Usual excellent service from this company. Delivery was fast and problem free and the products ordered of the usual high quality - only once have I found them to be below par. Buy when the products are discounted (weekend promotions etc), and the high quality is complemented by good value for money.
If you're unsure about using them, don't be, you'll be very unlucky to be disappointed.

Great quality.
Good prices, great choice and quick delivery. The birds love everything I've bought from GWD so nothing is wasted

Never had any problems ,quality products and most importantly the birds love it they keep on coming back for MORE! Been buying from them some few years and then I discover I have accumulated a load of points speedy delivery worth everypenny!

Love there variety 😍 prices are competitive goods offers on regular and super fast delivery

Good website, good food that the birds like & swift delivery. Very happy.

Great prices, excellent delivery service, top quality products! Need I say more?

I always buy my wild bird food from your firm because I’ve never had any problems.

Great selection of reasonably priced, good quality products. Easy checkout and fast delivery.

Products excellent. Even the cheaper seed mixes are dust free which is so important. Customer service good and regular delivery updates

Good quality products at sensible prices with rapid dispatch.

I rang up and cancelled my order 3 minutes after ordering as I accidentally selected the wrong card on PayPal.

The staff member said it was cancelled and refunded to the card. I asked if I could pay again over the phone with the correct card he said no order it online again.

I asked if I would get a notification of the cancellation and refund and he said maybe from PayPal but otherwise no.

I reordered and paid again.

I noticed I had not received a refund but assumed it was maybe a delay because of the weekend or my card provider.

Both orders then turned up costing a total of £234. I rang again and told them I had separated the orders and the one that was supposed to be cancelled was ready for collection. I was told collection would be today and the refund should have been processed. I also sent an email stating the same so this was recorded.

It wasn’t collected and 5 full days have now passed. I rang again and was told it hadn’t been collected as the driver said it was too heavy and the staff member noted ‘they were just being lazy’. The orders were packed exactly as sent. I hadn’t made them ‘too heavy’ and had only moved them and stacked them.

I asked why I hadn’t been refunded as I was told 5 days ago and he said they never refunded until goods were collected.

I stated it was impossible that the goods were already dispatched 3 minutes after ordering them when I first cancelled, they obviously hadn’t actioned the cancellation or the refund. He refused to admit this at first even though it was an obvious lie. Instead of just apologising and assuming that although I made the mistake in the first place, I did in fact cancel and was assured it was cancelled within 3 minutes of ordering he repeated this lie over and over again.

Eventually he bothered to read the past phone calls and agreed (for the third time) to make the refund and admitted the order was not despatched when I first rang to cancel.

He would not record a complaint though, refused to get a manager to contact me, refused to contact the driver and suggested I wait at home tomorrow so they could arrange another collection, presumably with the lazy driver.

These staff are utterly incompetent, a minor issue has now turned into me losing £117, contacting GWD repeatedly for 6 days and having now to take two days off work with potentially no chance of this being resolved.

I've placed two orders with Garden Wildlife Direct. Both times my parcel arrived really quickly. They have great products and the prices are good. My garden birds are very happy with the food and I will definitely order again.