GB Mobile Reviews 

AVOID! I wish I seen these reviews before ordering. Ordered a replacement lead, paid extra for delivery. Royal Mail tracking number is not recognised, item never received, no response to emails. Don't waste your time, effort and money with this company!

Item stop working after a few day seller would not respond to messages requesting information and how to return.

I wish I had read the reviews before ordering I've not received my order sent plenty of emails no response take care people

Beware, They advertise genuine Samsung products but I received non genuine products , tried to contact them to return the items but several weeks later and no response.

I ordered a pair of wired Samsung headphone and received them within the expected time. Good.
Deceived by the ease of the previous order I then ordered two Samsung European chargers on the 28 April '26. I received just one in a Jiffy bag with the tracking number supplied by GB Mobile. I emailed (GB Mob) asking when the second one would arrive. No response. I have now emailed six times and still have not received a single response from them (21/05/26). You may be lucky and receive the item you ordered but there is no customer service - just a black hole where your enquiries and complaints disappear or are just ignored.

Ordered earphones described as compatible for my A35, but proved to be faulty, or incompatible on arrival - Completely non-functional and weren't recognised as even being plugged in by my phone.
Website has no customer support contact, and only offers an "info" email address or a "contact" form, neither of which are responded to.
I emailed twice to ask for a return and refund... no response.
I used their contact form for the same... no response.
Now having to start chargeback proceedings through paypal.
No contact, no support, no service.

Product was good and arrived safely amd 0n time

It worked immediately and has been a real help

Thank you

Excellent service !! I chose GB mobile because I needed the earphones urgently and they were the quickest delivery and free.
Thank you

The order I made was delivered on time and item I received is top quality so very happy.

Never delivered the product I purchased! Scammers

Super quick service even with free delivery. Well packaged & a good price. Outstanding!

Everything was good

Very competitive price, excellent quality and sound, very happy with the ear buds

Good price, quick delivery.

The right product full function remote control and good delivery

Received exactly what I ordered and delivered in good time

Ordered Pixel watch charging cable but ordered for watch 1 and should have ordered for watch 3, that part obviously my fault.
They state in the returns rules that goods are returned to the correct location but there’s no location shown. They also say that the RMA should be on the package, no idea what RMA number is or how to obtain one.
I emailed the seller requesting clarification but as many other reviews state the seller doesn’t respond.