Gear4music Reviews 

3.996
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Item showed as "in stock". 2 weeks later no tracking updates. Item has not even left the country of origin. Called support guy who took my email address and promised to check up on the order. No follo... Toon meer

Beoordeeld met 5 van de 5 sterren

I needed some advice regarding which speakers to buy for a Nord piano. My husband recently passed away and I wanted to set everything up for my children to use it. Xavier in customer service was very... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a starter guitar and bag for my son aswell as some picks. The ordering process was very easy, delivery was quick. Unfortunately the zip on the bag broke after one use, I emailed Customer Ser... Toon meer

Beoordeeld met 5 van de 5 sterren

Both gig bags received within the week😘 at a very good price 15 for the electric model🤙, & 10e for the 'Agnostic😒 guitar Dreadnought🤙 where would you get it 🌠but then don't put up the prices now... Toon meer


Bedrijfsgegevens

  1. Hobby's en handwerk

Informatie afkomstig van verschillende externe bronnen

Discover the latest music equipment and musical instruments online. Shop for a wide range of guitars, drums, pianos, live sound & recording gear at Gear4music.


Contactgegevens

  • Kettlestring Lane, YO30 4XF, York, Verenigd Koninkrijk

  • gear4music.ie

4,4

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(3.996)

421 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Still haven't received product 2 weeks…

Still haven't received product 2 weeks out, after getting in touch with customer service a replacement was sent extremely quickly which is why I then gave 5 stars

11 augustus 2026
Logo Gear4music

Antwoord van Gear4music

Dear Emmet,

Thank you for your review.

We are very sorry about the delay with your delivery. Our couriers are usually very reliable, however, they can run into unexpected delays.

We can see that you have already contacted our customer service department and a replacement unit was dispatched to you on 12/08.

We thank you for your patience and cooperation throughout the process.

Kind regards,
Gear4music

Beoordeeld met 5 van de 5 sterren

Outstanding customer service

Recently made orders through Gear4music. Though the specific brand I was ordering had some quality control issues, Gear4music themselves were super helpful in finding me replacements and making sure I wasn't left stranded. Karina in particular was very patient going back and forth through email to try to diagnose the issue and was very diligent in finding a solution. Outstanding customer service.

6 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I Haven’t received them yet

I Haven’t received them yet

10 augustus 2026
Logo Gear4music

Antwoord van Gear4music

Dear Billy,

Thank you for your review.

We are very sorry about the delay with your delivery. Our couriers are usually very reliable, however, they can run into unexpected delays.

Please note, we have refunded the delivery fee which will arrive in your account within 3-5 working days.

Kind regards,
Gear4music

Beoordeeld met 1 van de 5 sterren

Absolute crap service

Absolute crap service, sent wrong item and then didn't want to know , read reviews on their website before buying from them, seems they did the same thing to me as a lot of others. I ordered a brown leather hardcase and got a pink and green one.

10 augustus 2026
Logo Gear4music

Antwoord van Gear4music

Dear Liam,

Thank you for your review.

We are very sorry to hear you received the wrong item. There has likely been a mix up in our warehouse, and we would like to rectify this for you.

Please contact our customer service department at your earliest convenience and we will look at resolving the matter promptly.

Kind regards,
Gerar4music

Beoordeeld met 5 van de 5 sterren

It's just a good quality well organised…

It's just a good quality well organised business that knows what it's doing. I can't praise the company enough. There shipping is fast. and if you want to know anything about musical equipment There team are the people to ask I'll give them 5 out of 5 for excellence.

7 augustus 2026
Beoordeeld met 2 van de 5 sterren

I ordered the tom holder to fit an…

I ordered the tom holder to fit an older model of the Premier Artist drum set. Unfortunately, you have changed the diametre of the hardware. Now the unit is too small to fit into my bass drum.

30 juli 2026
Logo Gear4music

Antwoord van Gear4music

Dear Stefan,

Thank you for your review.

We're sorry to hear there is an issue with your tom holder. We would like to rectify this for you.

Please contact our customer service department & provide a video or photo demonstrating the fault and we can look into replacing or exchanging the unit for you.

Kind regards,
Gear4music

Beoordeeld met 1 van de 5 sterren

This item has not been delivered to…

This item has not been delivered to me.I have not recieved anything to review and am awaiting a response from GFM .
I have recieved a mail from GFM now ststing that thier system shows item delivered ( i have not recieved) with no other details of any further action on thier behalf
"Dear XXX Thank you for contacting us. We are sorry to hear about the delay to your delivery. According to our system, this seems to have already been delivered" Ridiculas response !

6 augustus 2026
Logo Gear4music

Antwoord van Gear4music

Dear Cyril,

Thank you for your review.

We’re very sorry to hear about your experience and completely understand your frustration. We apologise for the confusion caused by the delivery information provided and for the lack of a helpful response when you contacted us.

We can confirm that your order was refunded in full on 13/08.

We’re sorry that this was not communicated more clearly and for the inconvenience caused.

Kind regards,
Gear4music

Beoordeeld met 3 van de 5 sterren

Ordered a bass today as an emergency…

Ordered a bass today as an emergency replacement for a gig I have tomorrow night, paid for the next day delivery (which is the only reason i chose G4M), get the confirmation email(expected tomorrow), now it's 7pm and I get an automated email saying it's going to be delayed a day as it didn't get dispatched on time, so what are G4M charging next day deliver for? I bought it at lunchtime and it took 6 hours for zero movement after I paid extra shipping, now I have to pull out of the gig, thanks G4M, edit:(I ordered an amp off thomann at the same time and just got an email confirming delivery tomorrow)

5 augustus 2026
Review zonder uitnodiging

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