Geeks Callout Reviews 

313
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Honestly hands down best support and service I’ve ever received. The story is a long one, but it involved me leaving a leaking water bottle in my bag with my MacBook 😀… HEAVY water damage 😫 In a pan... Toon meer

Beoordeeld met 5 van de 5 sterren

I spilt cough syrup on my MacBook Pro M4 keyboard, and it was a total disaster. The keys stopped functioning, and I desperately needed my computer for my articles. I went to Apple for help,... Toon meer

Beoordeeld met 5 van de 5 sterren

Have had 2 laptops repaired by Aamir and the team. Both repairs done very quickly with no issues. Was kept abreast of repairs - even when fault diagnosis took longer than was originally ex... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been looking for sometimes to get my laptop automatically shutdown fix. Found these people with good reviews. I must say very smooth and pleasant experience in getting my laptop sorted. Especia... Toon meer

Bedrijfsgegevens

  1. Computerreparatie

Geschreven door het bedrijf

Geeks Callout is providing PC Repair service in London, Oxford and around areas, Same day at your home or office. Our highly trained PC experts come out to your place to repair PC, Laptop and Mac. Geeks Callout engineers are qualified and insured professionals to look after your IT Gadgets at your convenient date, time and place. Geeks Callout offers free pick and delivery service. Geeks Callout has no fix no fee policy and offer 100% labour refund if customer is not satisfied with the service.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

313 reviews

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4,9

Alle reviews

(313)

12 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Honestly the best service

Honestly the best service! I am highly impressed with this company and Amir. I have to admit I was a little skepitcal it first incase it was a scam, but I can assure you it is nothing but professional, honest and helpful service. They picked up my laptop late on Monday evening, and returned by Tuesday afternoon. I would highly recomend to anyone if need of a laptop wizzard!!

20 november 2024
Review zonder uitnodiging
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Antwoord van Geeks Callout

Thank you for your wonderful review! We're so glad we could exceed your expectations and earn your trust. Amir and the team truly appreciate your kind words and recommendation. We're always here whenever you need a "laptop wizard"! ✨💻

Best regards,
The Geeks Callout Team

Beoordeeld met 5 van de 5 sterren

Slow computer to fast in 15 minutes.

My computer at work was running extremely slowly for quite some time and within 15 minutes of them working on it. my computer felt as if they have replaced it with a brand new computer! service, communication and the job itself, all 5 stars! Highly recommend.

16 september 2024
Review zonder uitnodiging
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Antwoord van Geeks Callout

Thank you for your fantastic feedback! We're so glad we could quickly bring your computer back to life. Your recommendation means a lot to us; we're always here to help! 🚀💻

Best regards,
The Geeks Callout Team

Beoordeeld met 5 van de 5 sterren

Geeks Callout fixed my laptop keyboard…

Geeks Callout fixed my laptop keyboard after 3 other shops said it could not be fixed. They picked up and returned the laptop at a convenient time, and clearly discussed repair and parts options as well as what was wrong with it. Would definitely recommend!

5 september 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Excellent and fast, if they answer calls.

Excellent fast service, repairs completed and laptop delivered back to me within 24h, a little tricky to get in contact with someone at the company but once I did find someone who wouldn't keep hanging up on me as soon as the call started they were good at communicating back to me when I messaged them. My only drawback with them was the rude technician who kept hanging up on me without even an apology, as a new customer they could have lost business if I didn't try to look for a different number to call, how lucky they are local repair shops have never seen my model of laptop before.

29 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic support

Fantastic support. Aamir was able to identify that the computer would need to be taken in for diagnosis based solely on a video. PC collected same day, diagnosed and was offered either a full repair in-house or for the PC to be returned with diagnosis. I chose the latter and the computer was back within 48 hours. Couldn’t recommend more - thank you!

19 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Convenient and did the job perfectly

Convenient and did the job perfectly

10 juli 2024
Review zonder uitnodiging
Logo Geeks Callout

Antwoord van Geeks Callout

Thank you for the kind words! We're glad to hear that you found our service convenient and that it met your needs perfectly. If you need more assistance, don't hesitate to reach out!


Best regards,
The Geeks Callout Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Amir has been very kind and professional. He installed a new water cooling system for my gaming PC which has been struggling to stay cool for a very long time. My gaming desktop is breathing much better and no more FPS drop.

Thank you for this amazing service.

12 juli 2024
Review zonder uitnodiging
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Antwoord van Geeks Callout

Thanks for the great review! We're thrilled to hear that Amir could help your gaming rig stay cool. Enjoy those smooth FPS!

Best regards,
The Geeks Callout Team

Beoordeeld met 5 van de 5 sterren

They are super fast and professional.

They are super fast and professional.
Khalil, the technician who solved my problem was extremely effective and professional.

My problem was resolved 100%.

Thank you Geeks Callout, for the great work.

9 juli 2024
Review zonder uitnodiging
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Antwoord van Geeks Callout

Thank you for the fantastic review! We're glad Khalil could resolve your issue quickly and professionally. We're here whenever you need us!


Best regards,
The Geeks Callout Team

Beoordeeld met 5 van de 5 sterren

very happy with this amazing service

very happy with this amazing service. Engineer visited our office and fix the dead desktop as well as managed to recover the lost file. amazing service.

14 juni 2024
Review zonder uitnodiging
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Antwoord van Geeks Callout

Thank you so much for your kind words! We're thrilled to hear that you are very happy with our service. It's great that our engineer was able to fix your desktop and recover the lost file. Providing amazing service is our top priority, and we appreciate your positive feedback. If you need further assistance, please don't hesitate to reach out.

Best regards,
The Geeks Callout Team

Beoordeeld met 5 van de 5 sterren

Great Geeks

Skillful, efficient, pleasant to do business with - delivered on their promises. This is what I would hope for from all businesses but is all too rare.

23 mei 2024
Review zonder uitnodiging
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Antwoord van Geeks Callout

It sounds like you had a great experience with us! Thank you for taking the time to leave such a positive review. We strive to deliver on our promises and provide the best service possible to all our customers. Your feedback is greatly appreciated!

Best regards,
The Geeks Callout Team

Beoordeeld met 1 van de 5 sterren

Not fixed yet money still taken

Engineer came over, checked it out for an hour and said it was either mobo/cpu. Replaced both parts and still doesn’t work. £150 wasted

5 mei 2024
Review zonder uitnodiging
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Antwoord van Geeks Callout

We're truly sorry to hear about the challenges you've faced with your PC, and we sincerely apologise for any inconvenience it has caused.

Upon receiving your feedback, we took immediate action to rectify the situation. We attempted to reach out to you to offer a free-of-charge follow-up visit to further investigate and address the issue. However, it appears that despite leaving voice mail, we never heard back from you, we regret any miscommunication that may have occurred.

During the initial visit by our engineer, a thorough examination of your PC was conducted, leading to the identification of potential issues with either the motherboard or CPU. In an effort to provide a comprehensive solution, our engineer recommended the replacement of both components. We understand that you chose to replace faulty components by yourself.

It's important to note that tackling complex technical issues such as motherboard and CPU replacements without the necessary expertise can often lead to further complications, as experienced in this case. We highly recommend seeking professional assistance to ensure the proper installation of such components. We are still happy to offer a Free visit to sort out the issue.

Despite the outcome, we remain committed to your satisfaction, and we are more than willing to issue a full refund for the service provided. Your feedback is invaluable to us, and we take your concerns seriously. Please reach out to our customer service team at your earliest convenience to facilitate the refund process.

Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future.

Best regards,
The Geeks Callout Team

Beoordeeld met 5 van de 5 sterren

Fantastic and efficient service

These guys were very efficient at fixing my desktop PC that could not boot properly. They made sure to keep me informed of what needed to be done throughout the whole process, and were patient and kind throughout.

2 april 2024
Review zonder uitnodiging
Logo Geeks Callout

Antwoord van Geeks Callout

Thank you for your thoughtful review! We're so glad to hear that you found our team efficient and communicative while fixing your desktop PC. Keeping our customers informed and providing patient, kind service is very important to us. If you need any further assistance in the future, don't hesitate to reach out. We're here to help!

Best regards,
The Geeks Callout Team

Beoordeeld met 5 van de 5 sterren

Lenovo IdeaPad 5 repair

I contacted Aamir to repair my partners Lenovo laptop that was intermittently defaulting to a Blue Screen of Death after an unwanted automatic upgrade to Windows 11 from Windows 10. He was able to have the laptop swiftly collected in an uber, which I initially felt trepidation with but my concerns where unfounded. He quickly diagnosed the issue (a failing SSD), was genuine enough to offer for me to buy the part and have it delivered to him to replace at no additional cost and then get the laptop quickly back to me via Uber (all within 3 days). He was polite, reassuring and responsive with messages. The cost was reasonable, totalling at £250 for carriage, labour and thermal paste (not including SSD), which I found to be incredibly reasonable considering the to and from journey the Uber made. I would definitely use their services again and would recommend them to others.

13 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service - couldn’t believe how quickly my computer was picked up and the team was there the whole time to give me updates and advice. Returned home with a brand new screen 2 days later. Thank you!

6 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick

Quick, same day service. Pick up and drop off, and a price for labour up front. Aamir phoned me to give options and prices for parts once the issue was diagnosed. Can't argue with that.

6 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very speedy repair to liquid damaged laptop

My daughter spilt tea on her laptop a few days before Christmas. Geeks Callout gave a brilliant service. I was able to talk to them at 8pm, they had collected the laptop (by Uber) by 9pm and 3 days later Aamir phoned to give options for replacing components and after we had agreed on them he had the laptop returned 2 hours later. I thought the price was reasonable for the work done, the speed of service and the fact that the laptop was collected and returned from our house. Strongly recommend!

20 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have had my gaming Pc overheating and…

I have had my gaming Pc overheating and it came to point where it stopped booting. I found geeks on google and got it collected. Amir kept me inform through whatsapp and managed to fixed and delivered an hour ago. I must say outstanding service. No more fan noise and its very smooth and quick. Happy customer and totally recommend their service.

24 november 2023
Review zonder uitnodiging
Logo Geeks Callout

Antwoord van Geeks Callout

We sincerely appreciate your positive feedback and are delighted to hear about your positive experience with our service! It was our pleasure to address the overheating issue on your gaming PC and ensure a swift resolution.

We understand how crucial a well-functioning gaming PC is to your experience, and we're thrilled that we could eliminate the fan noise and restore its smooth and quick performance. Amir and the entire Geeks Callout team strive to provide outstanding service, and we're pleased to know we've met your expectations.

Thank you for choosing Geeks Callout, and we truly appreciate your recommendation. If you ever have further inquiries or need assistance in the future, feel free to reach out. We're here to help!

Best regards,

The Geeks Callout Team

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