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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Took very long to get mailed out and didn’t get mailed until AFTER I finally reached out to the company, almost a month after purchase. When it arrived, the hair itself was very thin, and nothing like... Toon meer

Beoordeeld met 5 van de 5 sterren

Listen with so much scammers out there you don’t want to take the chance , I have been shopping with genius wigs for two years now and the communication is great the wigs are even better , I really lo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

If I could leave zero stars I would. I placed an order ORDER GW2097 to not recieve a response from them at all. I have messaged then on Instagram & sent 5 emails & no response. I will be refunded by... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I will never Order from GeniusWigs ever again. I ordered a 23in Wig it was so small it would not cover my head. I’m reporting them on Rip-Of-Reporting site .so if anyone considering ordering a large... Toon meer

Bedrijfsgegevens

  1. Pruikenwinkel
  2. Haarextensionsleverancier
  3. Haarproductenwinkel

Geschreven door het bedrijf

We sell high-end human hair wigs, hair extensions, closure and frontals at reasonable prices and good service quality. If you have any questions, please contact our official customer service: service@geniuswigs.com. You also can find us on social media platforms, IG @geniuswigsofficial; YTB @GeniusWigsOfficial


Contactgegevens

2,7

Slecht

TrustScore 2.5 uit 5

35 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

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2,7

Alle reviews

(35)

2 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Ripoff

I will never Order from GeniusWigs ever again. I ordered a 23in Wig it was so small it would not cover my head. I’m reporting them on Rip-Of-Reporting site .so if anyone considering ordering a large beware.

21 februari 2024
Beoordeeld met 5 van de 5 sterren

I really like them I m gonna wait to…

I really like them I m gonna wait to see how long they last 4 days going strong 💪

18 februari 2024
Logo Geniuswigs

Antwoord van Geniuswigs

Thank you for your supreme evaluation. It is our duty to provide quality products and services to every customer.

Bests,
GeniusWigs Service Team

Beoordeeld met 5 van de 5 sterren

I have ordered 4 HD crystal lace wig

They do not dissapoint!! I have ordered 4 HD crystal lace wigs from Genius within the last 2 years or so. All of them exceeded my expectation. The density has always been accurate. What you see listed on their site is exactly what you get! Although some are pricey, to me its worth it when you know quality is what you will get. I almost always use their pay in 4 plan making it more cost effective for me. I am not an influencer nor paid to write this review either. I think most important part of my experience is the customer service you receive. From timely responses to questions, to placing the order and they even follow up to make sure you received your shipment. I can recall one time getting a text response from Yoki at 12 am in response to me needing to place an expedited order!!

26 december 2023
Logo Geniuswigs

Antwoord van Geniuswigs

Thank you for trusting GeniusWigs! Our team is all in China and we still have customers who trust us and order wigs from us every year. We are all very impressed. Now in time the profit is very low we still insist to pass the good goods to customers.

Bests,
GeniusWigs Service Team

Beoordeeld met 5 van de 5 sterren

Good quality haïr

Good quality haïr , very soft love it 🧡

27 december 2023
Review zonder uitnodiging
Logo Geniuswigs

Antwoord van Geniuswigs

Thank you for your supreme evaluation. It is our duty to provide quality products and services to every customer.

Bests,
GeniusWigs Service Team

Beoordeeld met 5 van de 5 sterren

Purchase from Geniuswigs, It will make you brighter in every way.... lol...Seriously…

Geniuswigs has the best customer service. They have the best units. They care about their customers and they give you exactly what you are asking for. Great quality, Great prices/deals, Great business-ship, Great building customer-ship...... Now I feel like family because they prove to me I can trust them in every way with no lies about product, no false advertising from Geniuswigs only the Truth.....and no worries. I will keep purchasing From Geniuswigs and you should too if you want the Truth. I Love love love my purchase. Merry Christmas to Me

12 december 2023
Logo Geniuswigs

Antwoord van Geniuswigs

Thank you for your supreme evaluation. It is our duty to provide quality products and services to every customer.

Bests,
GeniusWigs Service Team

Beoordeeld met 5 van de 5 sterren

Amazing hair

Customer service was excellent, the communication with the vendor was great. I love the quality of the hair and the lace. 10/10 would recommend.

29 november 2023
Logo Geniuswigs

Antwoord van Geniuswigs

Thank you for your supreme evaluation. It is our duty to provide quality products and services to every customer.

Bests,
GeniusWigs Service Team

Beoordeeld met 5 van de 5 sterren

Great wig and customer service

I was really happy with the wig and the customer service that I have experienced before I received the wig was phenomenal . Very nice experience so overall.

24 november 2023
Logo Geniuswigs

Antwoord van Geniuswigs

Thank you for your supreme evaluation. It is our duty to provide quality products and services to every customer.

Bests,
GeniusWigs Service Team

Beoordeeld met 5 van de 5 sterren

“I had an amazing experience with this…

“I had an amazing experience with this company. The customer service was outstanding, and the product was exactly what I was looking for.”

“I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect item.”

“I was very impressed with the quality of the product I received. It was exactly what I was hoping for.”
Vicky especially was outstanding, she is the best. She gave me all the support and advice I needed. I love 💕😘 her to bits. This company should be grateful of having her as the part of the team. Her experience and service was perfectly excellent. She was accommodating and responsive to my questions.” thank you Vicky 💋❤️.

5 oktober 2023
Review zonder uitnodiging
Logo Geniuswigs

Antwoord van Geniuswigs

Dear Brenda,
Thank you for your supreme evaluation. It is our duty to provide quality hair products and services to every customer.

Bests,
Vicky

Beoordeeld met 5 van de 5 sterren

Best customer service ever

Best customer service ever. The seller was just amazing. I had a we’d and needed the hair asap the seller rushed my delivery

27 september 2023
Logo Geniuswigs

Antwoord van Geniuswigs

Thank you for your supreme evaluation. It is our duty to provide quality products and services to every customer.

Best,
GeniusWigs

Beoordeeld met 5 van de 5 sterren

Great customer service beautiful…

Great customer service beautiful products

20 september 2023
Logo Geniuswigs

Antwoord van Geniuswigs

Thank you for your supreme evaluation. It is our duty to provide quality products and services to every customer.

Bests,
GeniusWigs Service Team

Beoordeeld met 5 van de 5 sterren

Glueless kinky straight pre plucked wig

I ordered a Glueless kinky straight pre plucked wig with kinky edges. It is very natural looking.

The medium cap is a little small for me. My head is on the cusp of medium and large. I should have ordered the large cap. The customer service person graciously offered to help me exchange it, although, I decided to keep it in the end. The edges on the wig blend in with my own effortlessly.

I am pleased with my purchase and I will order again very soon.

11 juli 2023
Review zonder uitnodiging
Logo Geniuswigs

Antwoord van Geniuswigs

Hi Erica,

Thank you for sharing your honest experience with us.
These keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

Bests,
Geniuswigs Support Team

Beoordeeld met 5 van de 5 sterren

Compré mi primera peluca en Genius y…

Compré mi primera peluca en Genius y estoy gratamente sorprendida por la calidad, el pelo es muy lindo, muy satisfecha con el tiempo de envío

9 juni 2023
Review zonder uitnodiging
Logo Geniuswigs

Antwoord van Geniuswigs

Gracias por compartir su experiencia honesta con nosotros.
Estamos muy contentos de escuchar eso con su pedido.

Todas las compras con GeniusWigs tienen calidad garantizada. Como siempre, puede comunicarse con nuestro equipo en support@uniwigs.com o por chat si tiene más preguntas o inquietudes.

Atentamente,
Soporte técnico de GeniusWigs
Besos y abrazos

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