GenuineTools.com Reviews 

The price for the Milwaukee battery was superior and it was delivered quickly. I would definitely do business with Genuine tools.com again!

Fast shipping, product as described.

Shipping was a little slow considering West Coast delivery. But, the tools were good quality and prices great. The communication and updates excellent.

Good communication on delivery progress good tool in new condition at a fair price. Will consider Genuine for more tool needs.

2nd purchase from Genuine Tools, good prices, price you see is what you pay. Fast shipping.

Yes I agree with other review. These are not new tools and they won’t accept a return unless you jump through lots of hoops. Avoid

product arrived damaged. these tools are not new in the box.

These folks delivered exactly what they advertised, in a timely manner, for an excellent price.
Milwaukee 2522-20 cut off saw.
I'd use them in the future.

Product at a good price. Fast shipment. Very pleased.

I was pleased with clear and timely communication, generous resolution to an issue which appeared to be a manufacturer's defect and the best pricing. I will shop with Genuine Tools again!

First the price was the best I could find and I looked everywhere. Next shipping was super fast as I ordered over a Holiday weekend and their team got my shipment out that Friday and it delivered Monday morning. I received a confirmation email with all the details and it shipped so quickly I didn’t need to track it. Overall a great price solid transaction and super fast shipping I’m sold. I’d definitely order from them again what more could you ask for. Thanks GenuineTools.com!!

June 28th I ordered a combination impact driver and drill driver. My order was delivered today July 3rd only 5 days later.

1. The purchase price was an excellent value.

2. The shipping was fast.

3. I am very satisfied with Genuine Tools.

4. I will definitely purchase from this vendor again.

5. Thank you Genuine Tools!

I had been looking for Milwaukee tools but didn't want to spend too much. This site solved that problem.

I was skeptical based on a couple reviews, however in both cases I assumed errors may have been by the customer. I may have assumed incorrectly, but I decided to try genuine tools out.

My experience was just fine. I made a purchase and changed my mind within minutes of ordering and tried to cancel / change my order. I notified genuine tools right away and they said the item had already shipped. (They hadnt read my cancelation request until after the weekend) I returned it and received full credit. I ordered another item and then another and received both quickly with no problem. Im a satisfied customer. Prices were the best I could find online. Tools were actual Milwaukee brand. Delivery was prompt. My questions and concerns were answered promptly and professionally. I will buy again from genuine tools.

For what its worth its become too easy to trash companies online. I understand how frustrating it can be to feel as if you've been had, but in this day and age too many folks expect more and more from companies... Sometimes too much....

No I do not work for genuine tools . Im just a customer that wants a fair price on name brand tools and prompt service. I got exactly that.

Date of experience may be off a couple days.

Great pricing and quick shipping. Very pleased

BUYER BEWARE. THEY WILL NOT SEND ME MY ITEM THAT I RETURNED ALL BECAUSE I MIXED THE ORDER NUMBERS UP. DO NOT BUY FROM HERE. THEY SENT ME AN OLD TRACKING NUMBER FROM ANOTHER CUSTOMERS ORDER AND SAID THEY DELIVERED MY RETURED ITEM TO ME. I DONT KNOW WHO ADDRESS THEY GAVE OUT. BUYER BEWARE. DO NOT SHOP HERE. ONCE YOU ASK FOR A REFUND THEY WILL TURN ON YOU. THEY WILL SAY THEY NEVER SOLD YOU THAT PRODUCT. THEY WILL LIE AND SAY YOURE TRYING TO RUN A SCAM ON A USED TOOL YOU WANTED TO TRY OUT. BUYER BEWARE. DO NOT SHOP HERE. THIS WEBSITE IS A SCAM AND DO NOT HONOR THEIR REFUND POLICY. 20% RESTOCKING FEE ON USED PRODUCTS. THEY WILL NOT HONOR IT. THEY LIED AND SAID MY SMALL RETURNED BOX INCLUDED A CHARGER AND A TOOL. SMH THESE PPL WILL LIE AND LIE AND SCAM. I PRAY WHEN THEY SEND MY TOOL (IF THEY SEND IT BACK) BACK ITS MESSED UP SO I CAN SUE THEM FOR DAMAGES. THEY DO NOT HONOR THEIR 5 YEAR WARRANTY. HOME DEPOT HAS NEVER HEARD OF THEM. DO NOT BUY YOUR WARRARNTY NOR REFUND WILL BE HONORED. THEY WILL SAY THEY CANT WARRANTY OUT USED PRODUCTS.

this company stole my sent back merchandise and refund money simply because i used the product for a week and didn’t like it. DO NOT SHOP HERE. THEY CHANGED THEIR RETURN POLICY ALL OVER ONE PERSON AND THATS ME. THEY STOLE MY MERCHANDISE AND MY REFUND MONEY. THEY LIED AND SAID I NEVER ORDERED FROM THEM. THEY NEVER SOLD THE ITEM. SO THEY KEPT MY ITEM AND MY MONEY. THE POLICE AND COURT SYSTEM WILL BE INVOLVED. THEY LIED AND SAID I HAD A CHARGER IN THE BOX. I RECORDED AND HAVE PROOF OF THE PACKAGE BEFORE IT WAS SENT BACK. THIS COMPANY IS FULL OF LIES AND WILL STEAL FROM YOU. THEY TRIED TO CHARGE BOTH MY FIANCÉ AND I DEBIT CARD LAST NIGHT FOR 249$ DOLLARS WE HAD TO CALL OUR BANKS FOR NEW CARDS. THIS COMPANY WILL STEAL FROM YOU. BUYER BEWARE. THEY LAUGHED ON THE PHONE AND HUNGED UP IN MY FACE WHEN I ASKED FOR MY MERCHANDISE BACK OR A REFUND. THIS COMPANY WILL STEAL FROM YOU AND TRY TO CHARGE YOUR CARD WHILE YOURE ASLEEP FOR MAKING A BAD REAL REVIEW ON THIS COMPANY.

Great price on a genuine Milwaukee product with super fast shipping!!! This was my first time placing an order with Genuine Tools and I’ll definitely be placing another order soon!

Product was as discribed. The price was great. The shipping was quick.