I absolutely love my Getahug teddy bear! The quality is amazing, and it feels so soft, well-made, and premium. You can really tell that a lot of care went into the details. I’m so happy with it and d... Toon meer
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Lees wat reviewers zeggen
Absolutely love this teddy! It’s so cute and well-made. I especially love that the joints can move and you can dress it in different clothes. Such an adorable and fun little teddy! 💕✨”
The cutest handmade teddy bear ever.🧸💕 Each Getahug bear is unique, with adorable blush cheeks that make it extra special. I love how its little joints move, you can pose it, hug it, or even mak... Toon meer
I reach out because I had an order error that was my fault I had bought the wrong thing and noticed after I had already purchased it. They responded to me so fast with a solution. They helped me fix m... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At getahug, we believe that the power of joy should be shared, and what better way to do so than through our delightful range of jointed animals? Every stitch, every detail, and every choice of material is carefully considered to ensure that each of our creations carries the spirit of love, comfort, and the pure joy of being alive.
Contactgegevens
Verenigde Staten
- service@getahug.co
- getahug.co
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Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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No Package received
No Package received. They Say it takes 24 hours to get a respond but I still didn’t get any and I’m waiting for my Package. They are probably ignoring me.
Order no: #GH88137654
They replied and told me my Package will arrive before the 15th of october.
Now there is no update anymore on my Package for more than 2 days Long. I don’t get it, it's so annoying.
I’ll keep you guys Updated!

Antwoord van Getahug
It was really easy to Order
It was really easy to Order, also my Package arrived really fast. I was so happy, when it arrived. It’s so cute and the quality is soo Good.
Their customer service was wonderful
Their customer service was wonderful, they were very kind and helpful!
Ordered on the 13th sep, not received
Ordered on the 13th sep, was told my order would ship on the 26th, have emailed multiple times for an update and have had no reply. Very disappointed, wouldn’t recommend. Where is my order?!
Have since emailed me back and sent my tracking information, look forward to receiving my order 🥰

Antwoord van Getahug
Where is my order?
I have sent multiple emails and have gotten no response. I ordered this 2 weeks ago and even paid for express shipping. I am very disappointed and just want my product. My order number is #GH88133653

Antwoord van Getahug
I will always recommend this company to others!
I love my bears so much!! 💖
I love the quality of these collectibles, and it’s definitely brought me back for more. I am set to collect all of the holiday series as they are just so perfect. Thank you!
Customer service none existent
I ordered a bear and 2 outfits over a week ago. When it hit the week mark I messaged on tiktok message I emailed and I commented on their tiktok videos every single thing was ignored but other people on tiktok were replied to. I find it very rude I have literally just over 2 weeks for this to be delivered in time and I really hope it is I ordered it with plenty of time in advance

Antwoord van Getahug
Very disappointed I was so excited to…
Very disappointed I was so excited to get my halloween bear. I ordered on September 13th which apparently was pre-sale (the website never stated that) to date I have not received any tracking number or confirmation that my order has shipped. What is going on?

Antwoord van Getahug
Still havent gotten my tracking info i…
Still havent gotten my tracking info i ordered it 10 days ago
#GH88134078

Antwoord van Getahug
mi sono trovata benissimo a collaborare…
mi sono trovata benissimo a collaborare con loro! i prodotti sono fantastici e li consiglio assolutamente!
Amazing bear and clothes
Amazing bear. Absolutely beautiful. And beautiful clothes. My daughter loves it xxx
The product was great
The product was great, my girlfriend loved it!! Will be buying again 100% thank you.
possible exit scam
made my 2nd order on the 6th, no tracking information and no response when i’ve emailed. I think the companies exit scammed
Order #GH88127393

Antwoord van Getahug
good expérience !!!
I ordered a bear exactly 5 days ago
I ordered a bear exactly 5 days ago, thinking it would arrive in time because its a gift for someone i even emailed their support, didnt get any response tho, im worried i might just got scammed because there is no information on my order what so ever Order #GH88133886

Antwoord van Getahug
Great customer service
Great customer service. I emailed them regarding my order and they emailed me back. There was a misunderstanding with my order but, the issue was fixed. They even gave me a free outfit that I really wanted. Thank you so much! Can’t wait to get my order!
Disappointed in getahug
Disappointed in getahug. Have ordered from them previously and my daughter adores the bear.
I haven't had any replies to any emails regarding my order GH88128378. No shipping and it's been 14 days. Please respond to me.
Have since had a reply. I didn't realise about presale. Maybe next time add a note to delivery.

Antwoord van Getahug
I just got my teddy bear in the mail…
I just got my teddy bear in the mail and OMG it is absolutely beautiful! I’m completely in love with those sweet blushed cheeks - they give it such a precious, lovable expression. And the fact that it has joints is amazing!! I can actually sit it down properly, pose it however I want, and it stays in position. The quality is outstanding - you can tell this isn’t just another mass-produced stuffed animal. The fabric is so soft and the stitching looks really durable. It’s the perfect size for cuddling but also looks great just sitting on my shelf. Honestly exceeded my expectations in every way. If you’re on the fence about ordering one, just do it - you won’t regret it! This little guy has already become my favorite comfort item. Definitely planning to order another one as a gift!
The cutest handmade teddy bear ever.🧸💕…
The cutest handmade teddy bear ever.🧸💕 Each Getahug bear is unique, with adorable blush cheeks that make it extra special. I love how its little joints move, you can pose it, hug it, or even make it shake hands. It feels so thoughtful and heartwarming, perfect for gifting on birthdays, anniversaries, or just to show love. Truly, Getahug: Love in Every Hug.💖
#getahugco #getahug #teddybear #giftidea #cute #baby #gift
Shipping was so great
Shipping was so great! There was no problem at all and the packaging came on time in great hands! I’m definitely going to order again!
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