Great experience with my claim process. The customer support was fabulously helpful, and really kind. The claim itself went really smoothly, and updates on the process came way quicker than expected.... Toon meer
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Lees wat reviewers zeggen
AKKO was very responsive to our claim, and understood that our son didn’t know (and was unable) to take pictures of his damaged I-phone prior to repair. We received reimbursement (minus deductible) v... Toon meer
Akko has been outstanding for me from beginning to end. Handling my claim was simple and fast, and everything was taken care of without any hassle. Their support team responded quickly, communicated c... Toon meer
I had a really great experience with Akko. Unfortunately I lost a couple of my devices recently (which was stressful enough), but filing a claim was surprisingly easy. The process was straightforwar... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers. AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment. Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan. Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote! What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market. With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.
Contactgegevens
San Francisco, Verenigde Staten
- +1 (415) 523-9233
- contact@getakko.com
- getakko.com
Heeft 64% van zijn negatieve reviews beantwoord
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I put my claim in and they were prompt…
I put my claim in and they were prompt with repone to every question I had. This was my first time putting in a claim. Now I feel at ease this a trusted reputable company.
My experience was fantastic
My experience was fantastic! Got to pick my own repair shop which was extremely convenient, and payout was made within 24 hours! Customer service was superb. 10/10.
Love the service very affordable and…
Love the service very affordable and give you peace of mind. Responses very quick especially they send reimbursement or payment via venmo very quickly!
I have had two claims with akko and…
I have had two claims with akko and they all got accepted I have yet to have any problems with them, it's almost to good to be true how much they cover!
fast and easy
My claim was fast and easy, and akko was very helpful on how to do it.
Efficient and easy to use and economical
Grateful to have chose AKKO when Xfinity would not insure my used iphone because I didn't purchase it from them. Akko's rates are very reasonable, and I only paid a small deductible for my screen repair!
Super easy and FAST claim processing
Super easy and FAST claim processing. From the moment I clicked "start a claim," the whole shebang took way less time than any other company I've dealt with. Started just before lunch on a Monday and the replacement device was in my hands before 10:00 am on Thursday that week.
100% glad that the company I purchased from uses AKKO.
Akko is the best
Akko is the best! Super quick and easy claims process
nice site it is very nicw
Best service in gadget insurance
This is my second claim, as I tend to forget things and often leave items behind. It's a habit I’ve struggled to change, which is why I took the AKKO Everything Protected Plan. Thankfully, AKKO has always supported me with their outstanding customer service. I truly appreciate them, and I believe everyone should consider akko.
Fast and quick claim settlement and value for money
I have a plan that covers my phone and up to 25 appliances in my home. The overall experience is good, as the claim gets settled fast with minimum hassles. Also, the payout is instant, and one can choose the payout method.
Great help and fast responses
Great help and fast responses. Very easy to work with
Cracked Screen? Upsie/AKKO Took Care of It – No Deductible, No Hassle!
After accidentally cracking my phone screen, I was honestly bracing myself for a long, frustrating process — but Upsie/AKKO proved me completely wrong.
I chose Upsie/AKKO for my device insurance because of their clear pricing and $0 deductible for screen repairs, and I’m so glad I did. Filing a claim took just a few minutes through their website. The process was super straightforward — I uploaded a photo of the damage, provided some basic info, and within a short time, my claim was approved.
From there, I was given options for how to get it fixed. I picked a local authorized repair shop, and Upsie/AKKO handled the rest. I didn’t have to pay a dime out of pocket. Just showed up, handed over my phone, and a couple of hours later, it was good as new.
The best part? No surprises, no fine print. The $0 deductible really means zero — no hidden service fees, no upsells. Everything was clearly communicated, and customer support was responsive when I had a quick question about the repair timeline.
This was honestly one of the smoothest warranty or insurance experiences I’ve ever had. If you’re tired of overpriced phone insurance with high deductibles and hoops to jump through, Upsie/AKKO is 100% worth it.
WOW - Actaully impressed
WOW. AKKO seems too good to be true, but I guess it isn't? They worked with my Apple provider to ensure/pay for the fix. What amazes me most is they will cover not just your phone or computer but like all the electronics in your house. How is this even possible? I don't understand...but I don't know if i need to. I'm just thrilled it exists.
TV accidental claim!
I had a TV accidental claim and althought I had some issues with the initial registration of the device, AKKO processed the claim and worked like a charm.
I needed a replacement back glass for…
I needed a replacement back glass for an iPhone. The claim process was straightforward, approval prompt, and reimbursement immediate!
The only company I'll ever use for…
The only company I'll ever use for mobile insurance!!!
Fairly quick, very professional
AKKO could have had slightly quicker response times, but even still they were very quick compared to their competition and were very willing and helpful.
Thanks Gene!
Easy to use claim system.
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