Vay from customer service is amazing. Sorted my issue within a couple of hours once contact was made. Only negative about bits customer service as a whole is that through the app you click for help an... Toon meer
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Lees wat reviewers zeggen
Brilliant customer service. Make sure they message you with updates whilst resolving issues, which always get resolved. Wish every credit card company had customer service like this!
Bits has helped my credit score improve massively over the last 3 months, I would highly recommend this to anyone looking to gain a bit of credit or wanting to improve their credit score. Easy repayme... Toon meer
Very understanding and so helpful, I spoke with Leenesh and they honestly could not be more helpful. Correspondence is fast and outstanding 👏 thank you for your help
Bedrijfsgegevens
Geschreven door het bedrijf
Bits offers a credit card, digital store card, credit score tracking, rent reporting, and educational tools to support smarter credit use.
Contactgegevens
London, Verenigd Koninkrijk
- hello@getbits.app
- getbits.app
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Easy to understand
The app is easy to use it's built my credit score up. I like the fact I can pay off the balance when I can. I also like the store credit.
Really handy app a little help when you…
Really handy app a little help when you need it
Bits credit card
Great app to build your credit up started with £50 credit and I have now £100 waiting for my credit limit to go up with them as long as you keep up with your payments on time you get a increase soon 3/4 months later
I’ve been with bits now for a while and…
I’ve been with bits now for a while and always answered all my queries or problems asap. And it’s a handy card to have for people with not great credit . Plus you can buy vouchers and pay in two .
I would like to thank Leneesh for her…
I would like to thank Leneesh for her help and how she handled my situation with efficiency and professionalism. Keep up the good work.
Quick & Helpful Response
The team replies very quickly and Leenesh was very helpful in sorting out an issue.
I find the Bits credit card a…
I find the Bits credit card a convenient and useful way of repairing my credit file.
Does exactly what it says
Does exactly what it says. Helps you build your credit rating along with giving you some credit
misrepresentation
The initial information was completely inaccurate. I applied for a £1500 credit card and after 2 months it turned out that it wasn't. This system is only good for purchasing vouchers from stores, and that means that for example I have to pay £17 from a £25 voucher, the rest is calculated from the credit limit. The whole thing is completely pointless and that's why I had to pay £42 a month. I wouldn't recommend it to anyone, huge disappointment and unnecessary waiting for nothing.
Fantastic
Simple powerful does what it says on the tin kinda card
Bits card
A bit disappointed not given chance to rebuild my credit with another opportunity to use bits
This is the best card to improve the credit scores
This is the best card to improve the credit score it’s very helpful full
Good to boost credit with a set fee.
Handy credit card to boost credit and not get stung by interest. Just a set monthly fee.
Really good but would be better if…
Really good but would be better if could add to like Apple Pay ect
Big account issue, but happy with resolution
I had a few issue with my account for a while. Zeek the Manager, took control of my case every step of the way. It might have been a bit of a lengthy process due to the issue. But Zeek understood my concerns and worries and resolved the issue with my account and was very helpful.
Good service and a good product
Good service and a good product
Really good card enjoy using it
Really good card enjoy using it
Easy to use
Easy to use. Useful app to keep track of your transactions and your limit. Quick easy payment
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