Ordered eye cream and body oil, can't really see any difference against other creams I use but they're nice enough. However most annoying point is that I was subscribed and I was extremely careful to... Toon meer
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Lees wat reviewers zeggen
I asked Cellu in rather irritated way, I.e. In capitals, to immediately cancel my subscription. They replied very politely informing me just how I could do this, apologising , asking if there was a... Toon meer
I unwittingly signed upto a subscription which would have involved a monthly delivery if cellu,s excellent product. I responded to thier email and briefly explained my mistake. I received a couple of... Toon meer
After numerous failed try’s to cancel this subscription , to finally successfully send an email, i got the results that i wanted. Now , if i want to order again without a subscription i’m wonderi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Clean beauty that actually works. No BS, no fillers, no harmful chemicals. Vegan. Free from parabens, silicones & PEGs. Clinically dosed actives that deliver.
Contactgegevens
Verenigde Staten
- info@getcellu.com
- getcellu.com
Schending van onze richtlijnen
Thank You
Thank You, my finances have taken a turn and I am now on a budget! Thanks again! I do like the product so far!!! Elaine Zimmerman
I had mistakenly ordered the item with…
I had mistakenly ordered the item with a recurring 4 week delivery once I contacted the company and explained i did not require this; they very efficiently removed for me.
I had a query and decided to email…
I had a query and decided to email customer services.
I had a response within an hour from Mathilda, who answered my query immediately. Mathilda also followed up the next day to check i was happy that i was able to deal via a link.
I have never had such excellent customer service from a company online.
Thank you Mathilda your an asset to the company.
Failed to deliver
First order took over 4 weeks to be delivered. They took payment for another bottle in early August as they claimed I had subscribed, I had not even received first bottle. 6 weeks later still waiting for second bottle. They say they are looking into. In my experience this is a dishonest company. And their product is thick, sticky and does not absorb into skin , it just sits on top of skin and feels sticky.
Cellu responded to my loss
Cellu responded to my loss. Many would just ignore it. I consider cellu a very reputable company.
They sent me exactly what I ordered and…
They sent me exactly what I ordered and haven’t pressured me to sign up for a subscription. So far, I really like the product. It has only been two weeks. It is very moisturizing without leaving a sticky feel.
I get very fast service from Cellu.
I get very fast service from Cellu.
Fast return response!
Fast return response!! Very helpful.
So important. Sometimes you don’t hear back for days.
They cancelled order as soon as I…
They cancelled order as soon as I requested and have advised I will be refunded within the next few days..thank you
Mathilda took such great care of my…
Mathilda took such great care of my concern. She explained what I needed to do and even followed up to see if everything was taken care of. She went above and beyond!
It’s thick
It’s thick, almost castor oil feel, but goes on smoother. Using it daily after shower. My skin just soaks it up and thus far looking good. Especially on the arm crepe “creeping” up!!!
Immediate response to my email and…
Immediate response to my email and question!
The customer service is next to none
The customer service is next to none . Efficient and very friendly . Great products . Highly recommend
Customer support was very helpful
Customer support was very helpful
Good response when faced with a…
Good response when faced with a problem. The reponse from your company was great. Thank jou.
Never go without it
Great product, never go without it! Speedy delivery and prompt response to my questions
I love the way it smells & feels
I love the way it smells & feels. The only thing i don't like is it doesn't rub in as quick as they say. Would still buy it again though
I ordered the oil but now need to order…
I ordered the oil but now need to order the cream as the oil doesn't go very far.
Upon 2 applications my arms are much less scaly and dry looking. Amazing.
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