Ordered eye cream and body oil, can't really see any difference against other creams I use but they're nice enough. However most annoying point is that I was subscribed and I was extremely careful to... Toon meer
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Lees wat reviewers zeggen
I asked Cellu in rather irritated way, I.e. In capitals, to immediately cancel my subscription. They replied very politely informing me just how I could do this, apologising , asking if there was a... Toon meer
I unwittingly signed upto a subscription which would have involved a monthly delivery if cellu,s excellent product. I responded to thier email and briefly explained my mistake. I received a couple of... Toon meer
After numerous failed try’s to cancel this subscription , to finally successfully send an email, i got the results that i wanted. Now , if i want to order again without a subscription i’m wonderi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Clean beauty that actually works. No BS, no fillers, no harmful chemicals. Vegan. Free from parabens, silicones & PEGs. Clinically dosed actives that deliver.
Contactgegevens
Verenigde Staten
- info@getcellu.com
- getcellu.com
Schending van onze richtlijnen
Great Product
I Love the product beyond measure. The texture, it feels good on my skin, non greasy, porous, does not over power my fragrance. Its too soon to see any results I just purchased the product 2 weeks ago.
If the results are what the product says I will continue usage.
Great price.
Very prompt response and explained…
Very prompt response and explained everything about the process thank you.
Subscription
I didn't realise that this was a subscription. Make sure you opt out at check out! Customer service was excellent, when I needed to cancel this subscription. They were professional and helpful.
You got back to me right away.
Excited to see changes over the next few months!
I have been using about 3 weeks and do like what I see so far.
The product is just what I am looking…
The product is just what I am looking for however, it took some time to receive the product once it was ordered.
Changes your skin
This oil has changed the appearance and feel of my skin. Like that it’s applied at night as my mornings are crazy!
Handled my problem qickly
Fabulous product arrived very quickly…
Fabulous product arrived very quickly and really works
Delivery not so good
Delivery not so good, customer service brilliant.
ABSOLUTELY WORST COMPANY TO WORK WITH.
ABSOLUTELY WORST COMPANY TO WORK WITH.
SENDING ORDERS AFTER SUBSCRIPTION CANCELED.
STAY AWAY FROM THIS COMPANY !!!
Finally got it right
Finally got it right. Lots of navigating on site. I'll be more vigilant nxt time when ordering.
So i got the Overnight Firming Oil
So i got the Overnight Firming Oil, I've been using it at the pm, and i must say I'm impressed, skin feels and looks smoother (a solid 2 weeks usage now ) 1 pump is more than sufficient for neck and decollete warm in the hands and massage in with upwards movements, I really like it and highly recommend to anyone with a feeling that their skin is starting to lose firmness. Big 5 star from me
I had a problem with 2 jars of firming…
I had a problem with 2 jars of firming cream, both jars had not been sealed properly, so there for, when I opened one box it had leaked out into the box, which was a right mess, so I checked the 2nd one and that was the same, so having got in touch with cellu and sending photos too, have been really good in responding, with a lot of emails, and are happy to replace the cream, so thankyou. 03
Cancel order and subscription
Request to cancel order and subscription dealt with the same day. Not the smoothest of process but issue dealt with to a satisfactory result.
A bit of confusion
Other than false info on the delivery, it was very good. Company responded quickly to inform on the situation
My issue was dealt with on the same day…
My issue was dealt with on the same day of me posting my email .
Automatically charged my credit card for an order I hadn't placed
Ordered a bottle of the oil, nice enough but not the miracle they promise. Also, as other reviews have pointed out, they then sent an email saying 'my order was on its way' ... only I hadn't placed a second order, and they automatically took money from my credit card! Absolutely furious. BEWARE.
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