Getlabs Reviews 

1.412
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

What a wonderful service for having our blood work done in the comfort of our home. The staff was friendly, and we didn't even feel the needles! The two ladies were professional and experienced. It... Toon meer

Beoordeeld met 5 van de 5 sterren

I've used Get Labs numerous times, and I love it!" Wanda, my phlebomotist arrives at the beginning of my appt window. She is extremely organized, professional, polite, friendly and super nice! She's t... Toon meer

Beoordeeld met 5 van de 5 sterren

I have to deal with a lot of medical all while continuing to work my business for which I am self employed with insane demands on my time. This reduced one less medical appointment and was done by a... Toon meer

Beoordeeld met 5 van de 5 sterren

Getlabs has been a very reliable and competent company for the past several years I have used them, including their most recent visit. All of their phlebotomists have been skilled in drawing blood sam... Toon meer

Bedrijfsgegevens

  1. Thuiszorg

Geschreven door het bedrijf

Getlabs sends medical specialists to you to collect labs, vitals, and advanced diagnostics. Available same-day, nationwide.


Contactgegevens

  • 801 Brickell Avenue, 8th Floor, 33131, Miami, Verenigde Staten

  • getlabs.com

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(1.412)

683 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Comfort from your home

The process was easy and the technician has great customer service she explained each steps and made me feel real comfortable. I prefer taking my blood work from the comfort of my home.

4 juni 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

They continually move appointments…

They continually move appointments around. I’ve had to find alternate labs the last two times I tried using them. No human support available — their phone number is just a message saying to email them. Previously they showed up with expired supplies and then never completed the appointment. They charge high prices and have no ability to deliver. They used to be good but seems to have just become a very low quality provider. It’s sad bc the actual phlebotomists are great. The company just cannot keep their own appointments.

1 juni 2026
Review zonder uitnodiging
Logo Getlabs

Antwoord van Getlabs

Thank you for your feedback. We understand how frustrating it can be when an appointment needs to be moved, especially when you have planned your schedule around it.

In this particular case, our team identified a question regarding the laboratory order that needed to be resolved before we could safely and accurately perform the collection. Because the lab order is a critical component of the testing process, we are unable to proceed with an appointment until we have the necessary information and clarification in place.

While our intent was to ensure the collection was completed correctly, we recognize that the resulting delay was inconvenient and apologize for the disruption.

We appreciate your kind words about our phlebotomists and are always working to improve the overall experience for our patients. Thank you for taking the time to share your feedback.

Beoordeeld met 1 van de 5 sterren

Terrible Company

Terrible company. They mishandled my son’s bloodwork and notified me a week and a half later of the situation and that he needed to have his labs redone. They scheduled an appointment for the redraw with 4 hours notice and we rearranged our schedules to accommodate. After waiting for them for almost two hours, I received a text message stating that they were rescheduling todays appointment for two days later. Called for an explanation and was told we didn't have an appointment (not true, I have it confirmed in writing), then said we did have an appointment and they tried calling, but no one answered (not true). Customer service was clearly annoyed with my call and it took them five minutes to even apologize. Never again, these people have no regards for your well being or your time and clearly do not care.

2 juni 2026
Review zonder uitnodiging
Logo Getlabs

Antwoord van Getlabs

Thank you for sharing your feedback. We understand how frustrating this experience must have been, particularly after rearranging your schedule for a redraw appointment and then encountering additional issues.

We take concerns like these very seriously and would like the opportunity to thoroughly investigate what occurred. Unfortunately, we were unable to identify your appointment based on the information available in this review.

We have reached out to request additional details so we can locate your appointment, review the events you described, and contact you directly. Once we have that information, our team will conduct a full review and work to address any outstanding concerns.

We appreciate you bringing this to our attention and hope to have the opportunity to speak with you directly.

Beoordeeld met 1 van de 5 sterren

they broke blood vials

they broke blood vials, lost urine; they are disorganized and keep sending me the same requests to fill out the same form. they still owe me some bloodwork. They didn't keep track of what they messed up. It's a big mess! All this for $149, that's alot of money.

28 mei 2026
Review zonder uitnodiging
Logo Getlabs

Antwoord van Getlabs

Thank you for bringing this to our attention. We take concerns like this very seriously and would like the opportunity to investigate and resolve the issues you've described.

Unfortunately, we were unable to locate an appointment in our system using the name associated with this review. We have reached out to request additional appointment information so we can review what occurred, contact you directly, and work toward a resolution as quickly as possible.

Providing a high-quality experience is important to us, and we would appreciate the opportunity to better understand the situation and address any outstanding concerns.

We look forward to hearing from you.

Beoordeeld met 5 van de 5 sterren

So convenient

So convenient. And I’m a big baby and a hard stick. She was patient and kind and listened to me and she got the job done. She came to my office which enabled me to get right back to work. Didn’t have to deal with traffic or parking, etc…I would recommend and definitely use them again.

28 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesome Experience

Chelsea was professional, arrived on time and so personable!
It was to arrange the appointment and the communication was great!!

28 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The specialist Javonni was so nice and…

The specialist Javonni was so nice and sweet to my son she was quick and also didn't take much of time finding his vein even though he has very thin veins and it is always hard to find them from the first poke, but she did it with the first poke. She is amazing

27 mei 2026
Review zonder uitnodiging

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