I can’t rate this company and staff enough from start to finish there customer care is amazing and it’s great to talk to them on the phone my advisor Cameron McAuley was great he was so helpful, frien... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had a great experience with Leon Clarke who was very courteous and kind as he took me through the process of getting insured. He calmly explained the need for all the questions asked which helped me... Toon meer
Bedrijf heeft geantwoord
Outstanding customer service! It is so rare to find a business that truly prioritizes its customers these days. The team went above and beyond to make sure I had everything I needed, answering all my... Toon meer
Bedrijf heeft geantwoord
Both Leon and Archie were very helpful with getting me set up on my life insurance policy. Great customer service and care. Would recommend to anyone looking for life insurance.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
GetProtected offers tailored life insurance designed to safeguard your family’s future. Providing financial security through flexible term cover, it ensures peace of mind when it matters most. Simple, trusted protection for life's uncertainties — your loved ones, always protected.
Contactgegevens
Verenigd Koninkrijk
- getprotected.co.uk
4,8
Uitstekend
462 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van GetProtected
Hi Lourdes, thanks so much for your review. We’re really pleased to hear you had such a fantastic experience. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Very friendly explained things so I…
Very friendly explained things so I understand very satisfied
21 april 2026
Antwoord van GetProtected
Donna, thank you, we’re really pleased everything was explained clearly and that you’re satisfied with the service.
Antwoord van GetProtected
Roland, thank you, we’re glad you found the service professional and clear.
i wasnt sure at all but Leon Explained well i appricaited Thank you
i wasnt sure at all but Leon Explain
20 april 2026
Antwoord van GetProtected
Beerpal, thank you for your feedback, we’re glad Leon was able to explain everything and help you feel more confident.
I am disgusted and feel violated after…
I am disgusted and feel violated after having discussed at length personal matters with this company who said they would contact me and never did!!! I am a great believer in “say what you mean & mean what you say” well this representative who dealt with me did not!
Response to recent investigation:
Firstly would like to thank Mr D. Cullen for talking the time to thoroughly investigate this matter; to convey to me his findings; in addition to the actions that will be taken to ensure that no potential customer endures the same experience. Secondly I appreciate the meaningful apology made to me to resolve the matter.
18 maart 2026
Review zonder uitnodiging
Antwoord van GetProtected
Thank you for taking the time to leave your review. We are very sorry to read how strongly you feel about your experience, and we take comments of this nature extremely seriously.
At Get Protected, we aim to deliver a high standard of service at all times, including clear communication and following through on any commitments made to customers. From what you have described, this falls short of the standards we set through our training, monitoring, and oversight processes.
We have made attempts to locate your details based on the information available in your review; however, we have unfortunately been unable to identify you or any associated enquiry. Without this, we are unable to fully investigate or progress this matter as a formal complaint.
We would very much like the opportunity to look into this for you and put things right. Please could you contact me directly at m.cullen@smartercover.co.uk with your name, contact details, and any additional information about your interaction, so we can carry out a full review.
We appreciate you bringing this to our attention and hope you will allow us the opportunity to investigate further.
Very helpful and I am grateful for you
Very helpful and I am grateful for you, thank you
9 april 2026
Antwoord van GetProtected
Ansou, thank you so much, we really appreciate your kind words and we’re glad you found the service helpful.
Don’t seem legit - rude and pushy
A lot of information taken on the phone was relaid back wrong, which isn’t exactly promising. Calling from a local number however makes small talk that they’ve never heard of the area before and won’t take no for an answer. Asked multiple times if they could send me the quotes to look over as I had to go back to work but made it the hardest thing in the world. Very much a sales call instead of anything else. I don’t know why I stayed on the phone to them. 45 minute call and all I got was quotes for what they thought I should get instead of what I asked for, questioning responses I gave back which is rude, very pushy.
16 april 2026
Review zonder uitnodiging
Antwoord van GetProtected
Thank you for taking the time to leave your feedback. We’re sorry to hear that your experience didn’t reflect the level of service we aim to provide.
We take comments around tone, accuracy of information, and customer experience very seriously. Our approach is intended to be informative and supportive, ensuring customers fully understand their options, but we recognise from your comments that this did not come across as intended in your case.
We are unable to identify your interaction from the details provided, and we would appreciate the opportunity to review this properly. Please could you contact me directly at m.cullen@smartercover.co.uk
with any additional details, such as the time of the call or your contact number, so we can investigate this fully.
For context, the majority of our customers highlight the professionalism, clarity, and support provided by our team, and we continuously use all feedback, including yours, to improve our processes and ensure a more balanced and customer led experience.
Getting insurance was never such a pleasure! *****
Leon Clarke, who was looking after me,was terrific. Always personable, open to any questions I had and a friendly approachable guy.
I didn't feel in the least bit like I was being rushed or pushed into anything, the call was refreshing, factual and engaging.
I needed to get a hold of a piece of information from my doctor's surgery to progress my application, and Leon was happy to give me a week to do so planning in a call back a week later to give me the time to obtain the information I needed.
At this point Leon also left me with his contact details in case I had any queries at all within that week.
As promised, I received my call back on the date agreed.
Leon proceeded to inform me that the call was being recorded, something I am always happy to hear as it's very reassuring.
Leon very kindly ran through all of the details of my application again at just the right pace, not too quickly, and thankfully not too slowly either.
The application thrn went to the underwriters, and in no time at all my application was successful!
I can't praise Get Protected highly enough for the service I teceived, it was terrific!
A special mention for Leon though, he was absolutely fantastic!
Even though, and in fact particularly because, this transaction was all done over the phone, I found him to be be someone I was happy to share my sensitive health questions with, and of course my bank details with when I agreed to go ahead with the policy.
I can't speak highly enough of Leon, and I believe Get Protected are extremely lucky to have him on board!
14 april 2026
Antwoord van GetProtected
Mr O’Brien, thank you for such an incredible and detailed review, it really means a lot. Leon will be absolutely delighted to read this, we’re so pleased he supported you throughout, gave you the time you needed and made the whole process feel comfortable and reassuring.
Leon was very nice and also he…
Leon was very nice and also he explained clearly on the soubts i have.
I will like to say thanks to Leon for everything
17 april 2026
Antwoord van GetProtected
Juliet, thank you, we’re really glad Leon was able to answer your questions clearly and support you throughout.
Godwin is a star
Godwin is a star. He is very nice, patient and thorough. He made the process quite easy and seamless.
13 april 2026
Antwoord van GetProtected
Chiamaka, thank you so much, we’re glad Godwin made the process feel easy and seamless for you.
Knowledgable professional staff
Knowledgable professional staff
Member who answered all my questions
17 april 2026
Antwoord van GetProtected
Vince, thank you, we’re pleased our team were able to answer all your questions clearly.
Great customer service
9 april 2026
Antwoord van GetProtected
Kirsty, thank you, we appreciate your kind words.
Conar who called me with ref to life…
Conar who called me with ref to life insurance excellent costumer skills very good at what he does 👌
16 april 2026
Antwoord van GetProtected
Simon, thank you, we’re glad Connor provided such great service and made a strong impression.
Very nice and polite customer service
Very nice and polite customer service, everything sorted very quick and easy. Molly found one for me a great deal for insurance.
15 april 2026
Antwoord van GetProtected
Emilia, thank you so much, we’re really pleased Molly was able to help you quickly and find you a great deal.
Your representative James was excellent…
Your representative James was excellent in my opinion, very informative and helpful,answering countless questions and helping me through the process.
13 april 2026
Antwoord van GetProtected
Alex, thank you, we’re glad James was able to guide you through everything and answer all your questions along the way.
The lady on the phone was super…
The lady on the phone was super professional and nice.
If everyone was like this lady it would be an easy life.
Thank you so much for your help.
keah I think her name was .
An absolute pleasure to deal with.
9 april 2026
Antwoord van GetProtected
Hi Steven, thanks so much for your review. We’re really pleased to hear you had such a positive experience and that Kia made such a great impression with her professionalism and friendly approach. We really appreciate you taking the time to mention her. If you ever need anything, we’re always here to help. Get Protected customer services
Great experience
Great experience, great to get cover and James was great in covering amd explaining everything and finding a plan that works for me
9 april 2026
Antwoord van GetProtected
Hi Martin, thanks so much for your review. We’re really pleased to hear you had a great experience and that James was able to clearly explain everything and find a plan that works for you. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Outstanding customer service
Cher was kind enough and patient to put me through all I need to know and advised on the best one to go for. Get protected gave me the best and most affordable policy I couldn't get somewhere else.
8 april 2026
Antwoord van GetProtected
Hi Funmilola, thanks so much for your review. We’re really pleased to hear Cher was patient and helpful in guiding you through your options and helping you find the best and most affordable policy. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Conor was amazing he went through…
Conor was amazing he went through everything with me :)
9 april 2026
Antwoord van GetProtected
Hi Aaron, thanks so much for your review. We’re really pleased to hear Conor was so helpful and took the time to go through everything with you. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Antwoord van GetProtected
Hi Nkosana, thanks so much for your review. We’re really glad to hear you found the adviser honest and friendly, that’s exactly what we aim for. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.