Giant Eagle Reviews 71

In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. What they do NOT tell you is that now, if you buy one, it's down to $1.25! So they make you think you must buy 4, but no, only one is enough. So they trick you into thinking you must buy a lot to get a discount, but that's not true

I am a conservative person & I really like Giant Eagle! They are not the only game in town. For that, I’m lucky! Of the others, I choose G.E. Because more often than not, they have what is needed and at a fair price! The people are wonderful & very helpful!

I love that the fruit and vegetable selection is top notch. Giant Eagle's meat is also a better variety than other stores. I like that i get discounts on gas when i shop.

I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. Giant Eagle, (store #4029). Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. So I went to the self-checkout, and there I was harassed by two other employees. I explained to them my same situation, and they continued to harass me and discriminate.
They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Mandates are NOT law! I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!

UPDATE:
Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. That they deliberately don’t care to abide by the ADA law, or the Civil Rights Act of 1967. It’s unbelievably immoral and despicable! As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. It’s absolutely disgusting how you’re employees treat their customers, an absolute disgrace and unethical!

Great service on Curbside Pickup in Erie! They shop my online order, I schedule a pickup, and they load it up. Procedure is simple and painless and the staff is ALWAYS pleasant. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. I would highly recommend shopping here.