GID Ltd. Reviews 

I spoke with Martin. He explained the product and sent over information needed. Great experience. Thank you

Great experience with this company. Very professional and helpful all sorted out quickly.

Excellent service from all the team at GID
Stevie contacted me and explained the benefits of asset protection insurance. I called back to set it up, and Carly made the process very straightforward, and smooth. Excellent communication, efficient and friendly service. Will highly recommend without hesitation. Five star plus service

Non pushy sales, very informative

Brilliant service by Adam who was clear and concise in explaining everything to me regarding my gap insurance. Absolutely brilliant service 👏 👌

Happy with the service

Catherine mythen was very helpful and made sure I understood all the information given. She answered all questions I had professionally. Great customer service

Highly recommended

Sold me a product I didn’t need.
I was called by GID 3 times. Twice left a message by a women who sounded like she couldn’t be bothered and third by Adam. I wasn’t entirely happy about being phoned but I let him speak. Gap insurance or cap as he called it. I did wonder why I wasn’t offered it at the garage and I did want the product. Fast forward to me being told about all these other benefits like, key replacement, insurance excess protection and accident assistance. I had these products already with my insurance and breakdown, but it all came as a package. £50 per month for 10 months. I agreed as I thought it all was part of cap/gap.
Get the paperwork and a statement of questions and answers revealed that I had been mislead. All these other benefits products were separate and not required to take out the gap insurance, and it implied I needed them and I discussed them in a back and forth question and answer way- no. This was not true and I was upset as this was a lie. I was more upset as I informed him I was autistic and needed time to read through anything first. What he initially sent me was not this. I called to cancel and spoke to Diane who defended the behaviour and said he was new, and wouldn’t have sold me anything I didn’t need. Eventually she advised me that the policy would be cancelled- until this morning a £50 direct debit came out of my account. So exactly what does cancelled mean? That I have to ring around everyone, or you who set up this policy should do that for me?
Look, I’m sure if you need this then it’s a worthwhile product, but if you are distance selling over the phone in an industry that has had its issues, then you have to be open and transparent, and for all I fell for the niceness and explanations, I was hoodwinked into purchasing something I did not need. Shame on you for doing that and to someone who told you they were autistic.

Amazing couldn't ask for any better service

Provided service was very good . Clear explanation in the matter . Thank you

Everything was explained clearly. Very informative & helpful.

Really helpful

Absolutely fantastic

Good service

A great service I got the lady on the phone was very friendly and helpful

Im pleased with staff they explained very clearly and reasonably to take this opportunity that I suggest to everyone that have a car loan

Great experience with excellent customer service clearly explained everything a great company to work with highly recommend to others