My son has learning difficulties and finds it very hard to make a decision. We brought him along to buy a new bed earlier this year. Marcelina explained the different types of bed and how to lie on... Toon meer
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Lees wat reviewers zeggen
Assistant named Ethan, gave us his attention as soon as we entered Gillies in Broughty Ferry. We are elderly and sought lift electric armchairs. Ethan guided us with knowledge to the most suitable cha... Toon meer
They were early which Was fab as we have a dog so enabled us to get the sofa in and then head out for a few hours with the dog. The boys were polite very pleasant very professional and did a lovely jo... Toon meer
Gillies Furniture store in Inverness is well worth the visit. The store has lots of ideas to suit every room in your home with very affordable prices. The staff are all extremely helpful and let you b... Toon meer
Bedrijfsgegevens
- Meubelwinkel
- Slaapkamermeubilair winkel
- Vloerenwinkel
- Lampenwinkel
- Woonkamermeubilairwinkel
- Matrassenwinkel
Geschreven door het bedrijf
Gillies was founded in 1895 by James Gillies, moving to Broughty Ferry in 1906 as cabinetmakers, upholsterers and removal contractors before finally opening on the current site as 'House Furnishers' in 1939. Since then Gillies has continued to provide Scotland with the highest quality home furnishings, carpets and flooring. Gillies understands family life, and how important home is to you. This is why as an independent family run business we have helped furnish homes all over Scotland for over 120 years and continue to be one of Scotland's premier furnishing retailers responsible for helping you to create a home. In our showrooms you will find a huge selection of sofas, dining furniture, occasional furniture, beds, bedroom furniture, carpets and all types of flooring. Within our flagship Broughty Ferry store you will also find curtains, wallpapers, soft furnishings, linens, cookware, gift-ware and occasional lighting.
Contactgegevens
180 Brook Street, DD5 2AJ, Broughty Ferry, Verenigd Koninkrijk
- 01382 477281
- sales@gillies.co.uk
- gillies.co.uk
4,9
Uitstekend
10K reviews
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Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First class
As always, from store visit, advice and help from Sales Lady, delivery update and as usual the delivery team, everything was first class.
9 juli 2026
Fantastic service
From ordering my new dining chairs to delivery I was kept informed and deliver was exactly when on time with a 2hr delivery slot which is great when you are working
9 juli 2026
Service was great from Linda in the…
Service was great from Linda in the showroom to the delivery men - very professional but personal as well
6 juli 2026
Excellent product and excellent staff support
The lady who aided our search was very patient and helpful as we were both unsure of the breadth and length of the narrow rug we required. As we were on holiday in Broughty Ferry we obviously could not nip home and measure up. However given that we had purchased a rug before from the shop, when on holiday in the town we knew that the quality would be excellent. Thus we made our choice and 5 days later are back home and the rug is in situe and we are extremely satisfied and happy with our purchase. Many thanks are due to the lady who helped us acquire the rug and special thanks to the man who rapped it securely for it’s journey south of the border on the train with us.
6 juli 2026
Staff member who assisted us had a…
Staff member who assisted us had a great knowledge of products.
Delivery team were also very helpful.
3 juli 2026
Great customer service
Great customer service. From supporting us with our choice of new sofa through to delivery, our experience was excellent. We have been customers for many years and do recommend to friends and family
9 juli 2026
Gillies of Broughty Ferry
Gillies is our one-stop shop for everything relating to our household. This time we bought 2 x rugs to compliment our recently refurbished lounge.
They look great on our oak floor and were a very decent price considering the quality of the product.
I’d recommend Gillies if Broughty Ferry every day of the week.
8 juli 2026
A job well done, bravo!
Once again the communication, keeping us informed of arrival time etc was excellent.
The 2 chaps that came to fit our carpet could not have been more friendly and helpful, Norman was extremely knowledgeable and advised us on options on how best the carpet would sit adjacent to the tiled floor.
The standard of the work conducted was fantastic, with real attention to detail, and not a speck of dust left behind.
9 juli 2026
Excellent customer service from start…
Excellent customer service from start to finish. Neil in the beds department was very helpful.
17 juni 2026
Great customer based company
Great customer based company, have been for many years since we first shopped with them , the quality of the bed we ordered is excellent , as the saying goes you get what you pay for , didn’t have to wait long for the delivery and got a text the day before to give us a time slot, all good
6 juni 2026
Was told lies with the salesman at the…
Was told lies with the salesman at the Aberdeen shop. He said 7-8 weeks it could be in 6 weeks word of mouthOn receipt had written 14-15 weeks.
Paid it in full when ordered by choice.
You had my money for fully 3 months paid the full price no discount😤😤
Would not recommend this firm yo anybody
9 april 2026
Antwoord van Gillies
Hi Mr Whyte,
Thank you for your recent purchase and for your patience whilst we fulfilled your order. Both are greatly appreciated.
I’d also like to thank you for taking the time to leave your review and I'm sorry to hear that you were disappointed with your experience.
Having reviewed your order, I can see that the estimated delivery time shown on your paperwork was 8–10 weeks, with the understanding that this was an estimate and that delivery could be a little sooner or a little later, depending on the manufacturer's production schedule.
Unfortunately, on this occasion your chairs did arrive beyond that estimated timeframe, and I appreciate that this would have been frustrating. Again, I am grateful for the patience you demonstrated.
I would, however, like to respectfully address your comment regarding being "told lies" by our salesperson, as I do not believe that this was the case. Our team can only provide the estimated lead times given to us by our suppliers, often shared with examples of previous customer orders.
We pass on these lead times in good faith, as genuine estimates rather than guarantees. Whilst I understand your disappointment with the delay, I do not believe you were deliberately misled.
I'd also like to reassure you that your chairs were not purchased at full price. They were ordered during our Spring Promotion, where a 20% discount had been applied to the manufacturers RRP.
Most importantly, I hope that now your chairs have arrived, you are pleased with them and that they provide many years of comfortable use.
If you would like to discuss your experience further, please don't hesitate to contact me directly at the Aberdeen store. I'd be more than happy to speak with you and address any remaining concerns.
It would be great to see you instore again in future.
Best regards,
Steve Downie
General Store Manager
Gillies Aberdeen
Excellent service
Excellent knowledge, customer service and assistance with purchase of a mattress.
3 juni 2026
First class as always.
9 juli 2026
Excellent company
I have always found Gillies to be a good company to purchase items from.
I have purchased several carpets from them and found them to be excellent quality
I am delighted with my recent purchase of two stressless chairs, delivery was first class and on time
9 juli 2026
Great personal service as always
Great personal service as always. It’s refreshing to receive this in our times of internet shopping!
9 juli 2026
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