Ginge Tours Ltd / Mendip Travel Reviews 

219
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Geoff made the whole process painless. He got us the best price and all the follow up communications were excellent. We have used Geoff several times for different types of holidays - a cruise, short... Toon meer

Beoordeeld met 5 van de 5 sterren

Jo and Geoff took our dream and shaped it into reality. Very competitively priced, enabled us to stay well within budget. Guided us along the way, ensuring we had everything sorted. Took the stress ou... Toon meer

Beoordeeld met 5 van de 5 sterren

Geoff and Joanne provided one to one personal tailored help and expertise when planning and booking our holiday. They are both friendly and professional. We had a multiple flight, multi location, pla... Toon meer

Beoordeeld met 5 van de 5 sterren

Just got home after a truly memorable one-week trip to Rhodes with my two children (10 & 12). Geoff and Jo have been amazing throughout the whole process; from helping me secure the perfect Tui packag... Toon meer

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

Ginge Tours & Travel and Mendip Travel are independent, fully protected travel companies run by Geoff (a former Assistant Chief Constable) and Jo (a former NHS clinician). We offer honest advice, great value, and a personal service you simply won’t find with a call centre or faceless online brand. We book everything from beach breaks and cruises to complex touring holidays, ski trips, luxury escapes and once-in-a-lifetime adventures. We work with trusted ABTA and ATOL-protected suppliers and are proud members of Protected Trust Services — giving you complete financial peace of mind. Our customers deal directly with us from first enquiry to homecoming. That means no passing you from team to team, no hidden fees, and clear, transparent communication at every step. Ginge Tours serves customers across the UK, with a strong focus on the Emergency Services and NHS. Mendip Travel is our sister brand, dedicated to our local community in Somerset and the Mendip Hills, offering long-haul, luxury and cruise holidays from regional airports, with added extras like reduced parking. Between both brands, we bring experience, integrity and award-winning service — backed by over 125 five-star reviews and the promise that we’ll always put our customers first.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

219 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(219)

63 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent customer service

This was our third holiday booked through Ginge Tours, the service provided by Geoff and Jo was superb, knowledgeable and personal.
We wanted to do a Norwegian Fjords cruise from Southampton, Geoff found the perfect deal, giving us options and advising g on the right deal to suit our needs.
Communication was spot on with helpful reminders to check we had updated all our details at the right time.
Highly recommend giving this company a call for any holiday / travel plans you have.

24 mei 2025
Review zonder uitnodiging
Logo Ginge Tours Ltd / Mendip Travel

Antwoord van Ginge Tours Ltd / Mendip Travel

Thanks for your continued support Joanne. Committed cruise goers now maybe? :-) We look forward to helping you with your next trip, Geoff

Beoordeeld met 5 van de 5 sterren

Thank you Ginge Tours.

Thank you Ginge Tours.Thank you for booking our holiday, it was an easy and pleasant experience booking a holiday with all the documents at hand. We will travel with you again.

17 mei 2025
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Logo Ginge Tours Ltd / Mendip Travel

Antwoord van Ginge Tours Ltd / Mendip Travel

Hi Mary, your continued support is really appreciated. Our loyal local customers are really important to us. Geoff

Beoordeeld met 5 van de 5 sterren

I cannot praise Ginge Tours enough

I cannot praise Ginge Tours enough. This is the second time we have used Geoff and Jo and their service is exceptional. We went to Barbados in Sept and everything was fantastic. This time we apprehensively went on our first cruise. Geoffs advice as to which company would be right for us and our needs was great and spot on. He also recommended a hotel in Rome 2 days before we sailed which was fantastic, great location and a tranquil place to stay amid the tourist places in Rome. Ginge tours organised everything, flight, private transfers from airport to hotel to Port. The app they use is brilliant, easy to use and so straight forward. Their attention to detail and comprehensive knowledge is fantastic and they are always on the end of the phone or email. Thank you so much for making everything run smoothly, hopefully we will be booking another holiday with you very soon. 😎

26 april 2025
Review zonder uitnodiging
Logo Ginge Tours Ltd / Mendip Travel

Antwoord van Ginge Tours Ltd / Mendip Travel

Thanks Jo, we are so pleased it went well after the sudden panic a few days before you left! :-) We hope we can assist you again in the near future. Best wishes Geoff

Beoordeeld met 5 van de 5 sterren

Girls trip to Benidorm

This is our second booking to Spain with Ginge Tours as a group.
As before everything from the start of the booking to returning home went smoothly.
The price Geoff quoted for a Jet2 package holiday was very competitive as cheaper than Jet2 themselves.
Geoff and Jo respond quickly , and using the Trip Plans app was very easy and informative .
Looking forward to booking again in 2026 !

7 april 2025
Review zonder uitnodiging
Logo Ginge Tours Ltd / Mendip Travel

Antwoord van Ginge Tours Ltd / Mendip Travel

Thanks Liz for booking your annual trip with us. Get in touch for 2026 whenever you are ready! Best wishes Geoff

Beoordeeld met 5 van de 5 sterren

Another well organised holiday by Ginge Tours

Just back from a last minute getaway to Tunisia, again booked easily and faultlessly using Ginge Tours.
This was our 3rd trip booked via Geoff and Joanne, and we’ve already booked a 4th. They always seem to save us money, whilst giving us everything we asked for.

4 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service

Absolutely fantastic service. Knowledge of the areas is second to none.
Arranged a city break to Rome - perfect hotel location day one 25k steps to many of the sites.
The taxi that was part of the package, again perfect you get sent a link to let driver know you have arrived, driver texts you as well.
The Koble hotel is the perfect location and when you check the web site the phots do not do it justice, it’s even better.
Staff fantastic and helpful as well.

We are having a fantastic time and will definitely book again and be recommending Ginge to many many more people.

Definitely 6 out of 5

4 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Well yet again Ginge Tours provided the…

Well yet again Ginge Tours provided the perfect holiday where everything was sorted for us. Flight, transfer, hotel and offers for excursions provided. We had a fabulous time and we are already thinking where can we get Ginge Tours to book another break for us. Yes we will 100% use them again. Thank you Geoff and Joanne.

27 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Reliable service

Geoff and Joanne were more than helpful in booking a holiday.

We chose a straightforward Jet 2 holiday package to Lanzarote. They were able to beat the price that I could get direct with Jet 2. Great news!

There app informed me our flights were going to be delayed, 30 minutes before we were formally informed. Not the news we wanted but good service.

I would definitely book through Ginge Tours again.

20 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First time user for this company

First time user for this company, this was a big holiday for us going to Australia for the first time. Ginge Tours couldn't have been more helpful, nothing was too much trouble, they accommodated our wish list ensuring that the itinerary put together met with our approval.
Cyclone Alfred was making its presence known on the latter few days of our trip, Geoff took the time to check in with us.
I would not hesitate that Ginge Tours would be my my first choice of contact on our next trip.
Thank you

4 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous personal service

This was our second holiday through Ginge Tours and Travel. The service provided by Geoff and Jo is excellent, from start to finish nothing is too much trouble and their advice and guidance around timings, flights, car hire is invaluable.
Our trip to Australia involved several flights, car hire and hotels which all needed careful planning to accommodate our disabled son, Geoff and Jo found the perfect hotels to meet our needs and even secured the extra leg room seats on all the flights we needed.
I would definitely recommend this company to anyone looking to book a holiday.

23 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Safari in the Masai Mara and beach holiday in Zanzibar

Faultless service from beginning to end, great communication, and always available for advice. We booked a Safari to Kenya and a beach holiday in Zanzibar. Both were perfect with well-organized and timely transfers from the airport to the game reserve and then on to Zanzibar, I would highly recommend Ginege Tours

15 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Faultless, friendly service.

We wanted to join some friends in Tenerife for 10 days. We had a very specific time frame, hotel and we wanted to fly from Norwich. Ginge tours worked hard to get us the right package together to match our friends itinerary and ticked every box on our wish list. I cannot recommend Ginge tours highly enough. Their presentation of the itinerary, with all relevant documents in folders to print out made it all incredibly simple. Ginge tours has arranged our next trip and we have complete confidence that it will be another great holiday. We are spreading the word and recommending to all our friends and family!

9 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just brilliant

Just brilliant. When I rang Ginge tours I only had a vague idea of what I wanted to achieve, namely dates and countries! With gentle support and encouragement with one to one consultation as frequently as I needed, the holiday of a lifetime was produced, and more!

A complex wish list seemed to be no trouble for Geoff and Joanne, and using their personal experience and knowledge I felt in full control of decisions, and the hard work they put in behind the scenes resulted in a superb itinerary that perfectly matched the brief, and not a single thing went wrong or needed adjusting.

The value for money was surprising; I have no idea how they kept the costs down so low!

Top drawer service, superb organizing and a wonderful friendly interpersonal service, thank you.
I totally recommend them and will use them again for future trips.

1 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 Star Experience

We contacted Ginge Tours when we were considering a cruise. We are so glad we did. Nothing was too much trouble from beginning to end. Ginge Tours got it just right for us. They recommended the right company ‘Celebrity’ and the right destination’s ‘Mediterranean’ for our first adventure at sea. They took onboard our concerns about sea sickness and booked us a stateroom ‘Midships’. The contact with Geoff and Jo was amazing throughout and even on a late Saturday afternoon. Geoff was on hand to speedily resolve a minor issue when it became apparent that Celebrity had not recorded the flight booking reference number for our return flights which meant we could not ‘Check In’ on line. Geoff reviewed all the documents and found the missing reference number. You won’t get that level of personal service and customer care on the high street. We have already booked another holiday using Ginge Tours.
We would highly recommend’Ginge Tours’.

3 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service.

Booking process is very easy, communications throughout the process was excellent and if you have any questions, the response was very quick.
We have used Ginge Tours on several occasions and have recommended them to family and friends.

26 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From the point of first contact

From the point of first contact, responses were quick and informative. I laid out quite limited parameters of the break I was looking for, but Geoff was brilliant in making recommendations. Contact was not at all overbearing, but the messages wishing us a great trip etc were a lovely touch. Will 100% use again and recommend to anyone else.

2 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service from booking to coming home

This was our second holiday arranged by Ginge Tours. This time to Tromso, Norway.
Excellent service from booking to coming home.
We asked for Northern Lights, Huskies and Whales, we got the lot. Whilst realising some of our requests were subject to Mother Nature the service and expertise shown by the respective guide/ operators was second to none. (Northern Soul Adventures in particular)
With Geoff, Jo and the Vamoos app only a click away it was like having a personal concierge

17 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service from Geoff and Jo…

Excellent service from Geoff and Jo from start to finish. They managed to source the holiday we wanted, Vietnam and Cambodia, hotels we requested and all transfers. When we did hit a problem, missing a flight because we were stuck on an island due to high winds and no ferry running, it was quickly sorted with the flight being rescheduled for the following day and an overnight stay in a very nice hotel. All in all we had a very enjoyable holiday with excellent service.

4 november 2024
Review zonder uitnodiging

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