Ginny's Reviews 

If I could give zero I would! Absolute scam. Ordered a raffia tote which, on the web page, appears to be robust and stands independently. The reality is that it’s a cheap and nasty string bag.
Offer of 30% if I keep it or pay £20 and return to CHINA! Oh and the refund could take 3 months.
STAY AWAY FROM THIS ONE

DON'T DO IT!!!!
Save yourself from the hassle.
The worst company I've ever ordered from!
The item price may be reasonable, but NOT when you also pay:
$8.50 for shipping
$10.95 to return
Then, two weeks of frustrating calls to their unhelpful customer service,before finally receiving a refund!
NEVER AGAIN, GINNY'S

I ordered pots and pans from them last summer I get the product and it's the worst quality scratches and paint peeling off on the bottom stuff sticking to non-stick pans you call them and you get a complete runaround I sent the pots back after getting a run around with a label and they're saying I owe them money and put it on my credit report I refuse to be nickel and d i m e d like that. T h e i r products are such poor quality junk. Who has nonstick pans that has stuff sticking to it that you can't even soak off ? just basic things like eggs or Nothing Fancy and the first time you put the pan on your stove all the paint comes off the bottom I had a lid break but the problem is is how do they think they're going to send me to collections when I sent the product back and I had made one payment so where did that money go? My advice is to stay far away from these people I usually don't buy stuff from catalogs and I should have never done it please stay away from this horrible company

This is a scam on the elderly. My mother ordered something against my better judgement. Needless to say it arrived broken, I asked her to call for a return label and instead received a second item in even worse shape then the first. This was in 7/25 since then I have called to get a return label for a pickup because the item is over 100lbs and oddly shaped, making it hard it lift. Here we are in 5/26 after several attempts to return it she was charged twice for both broken item and after a very long day of calls being disconnected we were granted a refund. You would think it would be over is laughable we received a Ginny’s prepaid Mastercard it no ATM access and fees for inactivity, the nerve not a single person mentioned a prepaid card I was told we would get a check. Customer service is a joke and this company sell cheap poorly made items and pray on the elderly.

Wish there was a negative star..... I ordered I returned them item, yet they billed me for 2 months that they were waiting for them to "receive it" lol. I log in to pay them off but it tells me I owe 0 balance, yet it's on my credit report that it's delinquent! They suck for their way overpriced crap then charge you ridiculous shipping, then interest. Stay away from them!

I wish there was a "Boo" option. This is a rip-off! I received a $50 gift card, but shipping is $20 for almost everything. Furthermore, I found everything I wanted elsewhere for less than half the price. NOT only that I can only use my Gift Card once then they keep the rest of the money... Can't believe people fall for this JUNK!

This is what happen to me, somehow somebody got my Catalog and ordered 824.00 worth of stuff on my account. I was e-mailed Congratulations my order was approved. I did not order this, so I called customer service reported this. She said she would cancel and that I would not be charge don't worry. I told her stop the shipment. She was going to stop it, Next day I log in to my account, and they added the 824.00 to my balance I called again hey you're charging me for that stuff I'm not responsible for. She was going to credit my account tomorrow. So, I'm praying they are going to take that off my balance! It gets worst I get an E-mail saying that my stuff is on its way!!! to the Thief's Address!!!I'm going to pay my account balance that's mine. But I will not be buying from them this is my last time doing business with them. I don't feel safe they don't keep our business private. I will post when they credit my account.... I hope. Unhappy customer!!!!!!!!I have been a customer since 2009 with good standing!!Thieves everywhere!!! Sad world we live in.

I ordered a floor lamp, which by the time it arrived I no longer needed, so I requested a return. Instead of sending me a shipping return label - I would have been fine with paying their corporate shipping charges - Ginny's insisted I arrange for return shipping on my own, knowing that the retail charges for shipping a large box would cost more than the item. Ginny's boasts of a liberal 60-day return policy, but in practice they have a no-return policy for larger items. I will not be doing business with them again! I wish I had read their reviews before purchasing

Not only did I get a bright yellow pan set (it was supposed to be golden honey) I was extremely pissed when I saw the extra terrif charge!

1 star is too generous! Absolutely appalled by how they communicated on emails. Very unprofessional. I ordered a waterproof coat and they sent me the wrong size. I wanted to return although the websites offers no return policy so I am stuck with an £80 jacket that I cannot refund. DO NOT BUY FROM HERE! they never responded to emails I had to keep chasing them.

I am still waiting for my refund!!! I am definitely going to their corporate office and an attorney!!!

Agents make no notes of phone calls or about processing of payments. I called 3 times since December 30th and not one notation of my calls or payments was made on my account

you took my payment, but no products sent, now they want ar pmt, what the heck.
david mcpherson

I placed an order and they told me it would be here.The fifth or sixth of january.I asked them, how was it coming?They said fedex.Now they say it won't be here till the tenth, and it's coming usps.I said, well, you all just flat out lied to me.She said, well, it comes either way.And because of the holidays, I responded, well the holidays wouldn't have anything to do with being lied to about.How it was being shipped, so that's very poor customer service

Very disappointed…
I ordered in August.
I still haven't received my order (we are December 26…) even though I've already paid the customs fees. I called the French postal service, La Poste, to find out what's going on because I hadn't heard anything.

They told me the address on the package was incorrect and that the package was returned to the sender.

I clearly indicated when I placed my order my correct address (I check). So the error is from the brand.

I paid for my order, the delivery, and the customs fees, i still don’t have my purchase and nobody is answering (email, instagram…)
This is nonsense, don't order it!

Price of products are too high. I didn’t have any issues with customer service. I think that all purchases should have return labels in box like all the companies I ever dealt with. Their prices has to go down because everyone will shop for cheaper price else where using Affirm, Klarna, or any other payment options. Even their clearance prices is still too high. Ginny’s has a clearance item for $15 in clearance and I seen the same item at Five Below for $5.00.

Here's what happens when you orders from Jenny's catalog. They refund you back in the check. They do not put it back on method of payment, and there's so many people out here I got 2.3 million followers on my Instagram account and I believe everybody should stop ordering through them, because when you go to castle, they tell you a whole bunch of lies that the order's already been shipped and it hasn't been shipped and people wake up, go to the store to Walmart. You can get the same products for a lot cheaper. I would cancel all your orders with them and boy. D***Because they do not send your money back to method of payment to your bank account.They say b******* , my name's alvin webb

I bought a coffee maker a couple months ago. I love it. The price was a little high, but I only paid $20 a month. I just ordered some flannel shirts. I will pay $10 a month. Very convenient and trustworthy. I highly recommend Ginny's

Super cute rain jacket, £80 is pretty pricey but I understand it’s a small business hence why the shipping was so slow. However it isnt waterproof at all. Just walked 10 minutes in the rain, not a downpour just some rain, and I am soaked right through to my clothes. Sat in my lecture soaked. I usually wear hoodies in the rain and they keep me dryer with no waterproofing properties at all . It is super cute but just don’t think it’s worth the money as I only bought it as I needed a rain jacket.

Got my order wrong..gave me 3 different prices on an item...I had to call3 times to try to get my order right and it's still wrong..different prices..charge for shipping and handling and tariff charge amount other charges...I have learned my lesson about these so called terrible companies!!! I tried to cancel my whole order within 6 hours and they would not cancel my order..they said call us back and we will send something so you can return items!WHAT A JOKE OF A COMPANY!!!DON'T USE THEM!!HORRIBLE CUSTOMER SERVICE!!!THEY NEED TO BE SHUT DOWN FOR BUSINESS