I love GMPartsGiant.com because all I need to do is enter the VIN number for my wife's Cadillac Xt5 and it automatically pulls up the correct parts plus they're OEM Original, not some cheap knockoff p... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I previously ordered steering rack 84297138 from them for my car, but order VG96648504 was canceled. I submitted a new request for this part and received a response today that it is available f... Toon meer
Bedrijf heeft geantwoord
I appreciate the fast delivery for 1. Appreciate that it was the correct item so no returns. Appreciate the pricing of my item. Shipping was a little high but whatever. Thanks for a positive exp... Toon meer
I purchased a purge solenoid valve and 2 front wheel speed sensors for my vehicle. The abs light was coming on and it is no longer coming on, which I am happy. The purge solenoid did what I needed t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
GM Parts Giant, by Genuine Parts Unlimited, Inc., is one of the largest distributors for OEM GM parts. Our online GM parts website offers customers the best discounted prices on OEM Chevrolet parts, GMC parts, Cadillac parts, and Buick parts. OEM stands for Original Equipment Manufacturer. In other words, it simply means our parts come direct from GM and GM AC Delco. Essentially, we do not sell aftermarket parts. We ship all of our parts from region based GM dealers within three business days to provide for fast service.
Geschreven door het bedrijf
Contactgegevens
Verenigde Staten
- 888-737-9766
- support@gmpartsgiant.com
- gmpartsgiant.com
4,1
Goed
844 reviews
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Customer service is a joke
Customer service is a joke. Passed me around 3-4 times. Delaying the part eta time and I can’t cancel the order, never again will I use their company for any parts.
14 april 2026
Review zonder uitnodiging
I previously ordered steering rack…
I previously ordered steering rack 84297138 from them for my car, but order VG96648504 was canceled.
I submitted a new request for this part and received a response today that it is available for order.
Can I now purchase this steering rack?
Your response:
Part Number. Status
84297138 Available*. Click to order.
Today I ordered steering rack 84297138 again, and order VG06651129 was canceled again.
First, you say I can order it, and then you cancel the order. Is this a scam or something?
14 april 2026
Review zonder uitnodiging
Antwoord van GMPartsGiant.com
Thank you for your feedback. In some cases, the manufacturer may place an item on backorder, provide no estimated availability date, or discontinue the part entirely. When this occurs, we are required to cancel the order to avoid further delay.
We understand how frustrating this can be and appreciate your understanding. Your feedback is essential for improving our services.
Antwoord van GMPartsGiant.com
Hi Brady,
We’re glad you found our pricing competitive as we aim to offer quality products at fair prices. Thank you for your support!
POOR CUSTOMER SERVICE
POOR CUSTOMER SERVICE. I ordered some simple parts (wiper blades). The box had tracking and was delivered EMPTY. The postman handed it to me, so there was no porch piracy involved. Probably fell out of the flimsy triangular cardboard packaging. Couldn't get parts replaced nor a refund. Still arguing with USPS to get refund for $75. Haven't got it yet. GM PARTS GIANT PICKED THE SHIPPER AND PAID THEM. THEY HAVE THE POSTAL RECEIPT - NOT ME. I have reordered the parts through GM Parts Direct and actually paid $5 less for the very same GM parts. NEVER AGAIN.
30 maart 2026
Review zonder uitnodiging
Fast delivery,very good quality,very…
Fast delivery,very good quality,very good communication and tracking
27 maart 2026
Everything was perfect!
27 maart 2026
I ordered an official OEM gas cap for…
I ordered an official OEM gas cap for my car. What I received was an un known gas cap, it was not in a GM or Delco bag.
Just a cardboard flat inside of an unmarked box
27 maart 2026
Antwoord van GMPartsGiant.com
Thank you for your feedback.
We understand that receiving an item in anything less than expected condition can be frustrating.
We’re sorry to hear that you feel this way. To clarify, our products are genuine OEM items sourced directly from the original factory, not knockoffs or replicas. We understand misinformation is common, but we stand by the authenticity and quality of everything we sell.
We have documented your feedback and will be forwarding this packaging concern to prevent similar issues in the future. If the condition of the packaging affected the part, please let us know and we will be happy to assist you further.
easy to deal with and had the parts i…
easy to deal with and had the parts i needed also fast shoipping.
27 maart 2026
Good prices and fast shipping
27 maart 2026
It was the wrong part but I couldn’t…
It was the wrong part but I couldn’t return it because the enter button was not working properly
27 maart 2026
Antwoord van GMPartsGiant.com
Thank you for your feedback.
If you need assistance submitting an RMA request, please reach out to us via LiveChat, email, or call us at 1-888-737-9766 if your device isn't functioning properly.
We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.
For more information regarding our returns policy, please visit
www.gmpartsgiant.com/service/gm-return_policy
Life Savior!!
Needed a part for my 2003 Saturn VUE so when my local parts stores can’t help…..this is where I’ll go in the future.
27 maart 2026
I ordered a sensor and paid for next…
I ordered a sensor and paid for next day shipping which was 92 dollars and didnt get it until a week later
27 maart 2026
Antwoord van GMPartsGiant.com
Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced.
Please note that overnight shipping does not reduce the standard processing time of 1-3 business days. Overnight shipping only applies once the carrier has picked up the order and it is in transit. We have looked into your order and found that since the order was placed on a Saturday, shipment was processed and shipped within 2 business days on Tuesday.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future. Thank you!
Fast shipping
Fast shipping! Perfect fit! Windshield wiper screen, replacement for old broken screen on 2012 Chevrolet truck.
27 maart 2026
Parts were genuine GM OEM exact and…
Parts were genuine GM OEM exact and cheaper than the dealer
27 maart 2026
Many parts available and quick shipping…
Many parts available and quick shipping make this a pleasant experience. Hard to locate parts are available at your fingertips. Thank you for a great experience.
27 maart 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.