GMPartsGiant.com Reviews 

Shipping was fast and part was as described

Needed new TPMS's for my truck and found the factory pieces at GMPG. They were factory parts, so no worry about compatibility with my truck. Price was more than fair and the order arrived 2 days earlier than estimated.

Received my parts in just a couple days and at a good price. About 20 dollars cheaper than my local parts store.

If I could leave 0 stars I would. Ordered the part back on 8/7. No package as of today’s date. I called everyday for a week and a half only to get told “it’s processing”. Offered to pay for overnight shipping to expedite, paid the invoice and it’s now listed in “packaging”. Apparently I’m unable to get a refund on overnight shipping due to it not being their fault. 0-10 stars do not recommend.

I would not order from GMPartsGiant again.

I placed an order through their website for several GM parts that were shown as available. After the order was accepted, they contacted me about one item and said that although I ordered a quantity of 2, the manufacturer would only allow it to be purchased in a quantity of 10. There was no minimum quantity disclosed when I placed the order.

I responded to them in writing and challenged that issue. Then nothing happened.

Three days passed with no follow-up, no update, and no indication that there was another problem with the order. I finally had to call GMPartsGiant myself to find out what was going on. Only during that call did they tell me that a different part in the same order was completely discontinued and could not be supplied.

So they accepted an order for parts their website represented as available, raised an undisclosed quantity restriction after the sale, then failed to contact me for three days about a second unavailable part until I chased them down myself.

I ultimately canceled the entire order.

Parts can become unavailable or discontinued, and I understand that. What I find unacceptable is allowing customers to place orders based on inaccurate availability information and then failing to communicate promptly when there are problems.

Based on my experience, I would not rely on the availability shown on this website, and I would not order from them again.

I ordered a part at a certain price plus shipping. Shipping was expensive.
I just got an email stating the price has gone up almost $17.00 and i had to pay in order for it to ship.
It should have been shipped days ago.
SCAM.....SCAM !!
I DO NOT RECOMMEND THIS COMPANY!!

Raised the price after I purchased a starter and would not ship it until I paid additional amount.

I ordered two key fobs for my car. After a few days, I received a text stating

GMPartsGiant: Your order VG666777846 requires action.
Chick link

I click and I am told that the price of my order has increased and I need to pay more to get my order shipped.

The price nearly doubled!

I responded with requesting an immediate refund. Now the above link says my order is cancelled. Of course, the charge on my debit card is still sitting there.

I just went back to their website and looked up the key fob once again. It has the original price I paid, not the excessive price I was later told I needed to pay.

The fish in this pond don't smell very good.

In reply to the response I received below. You have the item for sale and presumably you have it in stock. How does the price change? You'd have to be the ones changing the price. I really don't care what your policies are. Imagine if the grocery stored decided to change the price of a half a gallon of milk after the cashier rang it up and ran my card, but before she bagged it all. "Oh sir, that milk changed in price while I was bagging your shit. You have to authorize more for this milk or I can't let you take it." LMFAO

I ordered a dipstick tube for $17.
But was sent a 5 cent O ring
Now they want me to jump through a bunch of hoops to get back 1/3 of my money if they are that desperate for money they can stick it where the sun don’t shine

I monitored an item (part no 85769913) on their website for 2-3 weeks at the listed price.

I placed an order at 11:40am and immediately completed payment at the stated price. Within 40 minutes of my payment being processed, the vendor claimed the price had increased and demanded an additional payment to complete my order.

This is not a legitimate price adjustment - it's a bait and switch. The price was consistent for weeks before my purchase. Charging customers again after they've already paid is unethical and potentially illegal depending on your location.

I contacted customer service multiple times, speaking with both the customer service manager and order processing manager. They confirmed this is their standard policy.

This is not an error or isolated incident. This vendor intentionally charges you at checkout, then demands additional payment after you've already paid. It's a textbook bait-and-switch scheme presented as normal business practice.

Do not order from this vendor under any circumstances.

They are a horrible company to deal with. They ripped me off for a couple hundred dollars saying I altered the keys when they came from them like that. DO NOT PURCHASE ANYTHING FROM THEM.

Ordered and received thr part in a timely manner.

Fast delivery, the right part, good price, easy to order from good online catalog

GM genuine parts at a very fair price, easy ordering and fast shipping.

Recieved damaged part,requested rma,sent pictures of damage,pictures of shipping labelthey requested,then requested picture of part number which wasn't on part,also on the 3rd time sending info they now want tracking number which they should have with order, very fast to take money,but excessive runaround to get damaged part returned and undamaged part sent, Save yourself from hassle and frustration and order from another supplier

Fast shipping and great product and service AAA+++

Super quick shipping, packaging was great exactly what I ordered for $200 less than the dealer price.