GoFibre Broadband Reviews 

2.110
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From ordering to the installation, everything genuinely went smoothly with good communication and all timelines beaten. The speed is as advertised and so far service has been exceptional compared to m... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been a customer of GoFibre for 2 years now and the service and connection have both been superb. I called today to renew my contract, a process that was very easy and transparent, thanks to Chery... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First of all I like GoFibre because their first rate customer service is based in Scotland. I am a retired engineer and appreciate not being spoken down to. Advice from their tech meant upgrading my c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They build up and installation were carried out smoothly and efficiently, staff very helpful. There was a slight issue either mesh units and when I phoned the helpline the lady tried to assist but u... Toon meer

Bedrijfsgegevens

  1. Internetaanbieder

Geschreven door het bedrijf

We're a Scottish, local, independent broadband provider focused on delivering amazing connectivity to local towns and villages via our state-of-the-art ultra-fast full fibre broadband network. GoFibre is now available to over 120,000 homes and businesses in more than 40 locations across Scotland and the North of England with broadband download speeds ranging from 150Mbps to 1Gbps (and more if you're a business and ask nicely). Our local customer service team are always on hand to help out, no matter how big or small the query - just get in touch. We'd love to have you join us and welcome you to the ultra-fast, ultra-reliable and buffer-free world of GoFibre broadband.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,8

Alle reviews

(2.110)

783 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good service for couple year's Thank-you

Good service for couple year's Thank-you

8 mei 2026
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey Kelly,

Thank you for the great review! We’re really pleased to hear you’ve had good service over the past couple of years – long-term happy customers are what it’s all about.

Thanks again for your continued support and for choosing GoFibre!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren

Been with GoFibre for some time now and…

Been with GoFibre for some time now and so far service has been reliable and faster than that provided by our previous broadband company

7 mei 2026
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey Mr Torano,

Thank you for the fantastic review! We’re really pleased to hear that after being with us for some time, the service has remained reliable and a clear step up from your previous provider.

Long-term happy customers are exactly what we aim for, so it’s brilliant to hear GoFibre is continuing to hit the mark! Thanks again for your continued support

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey Mark,

Thank you for the great review! We’re really pleased to hear you’re enjoying the service and that everything’s hitting the mark.

Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren

Great communication when necessary and…

Great communication when necessary and ease of organising repair

7 mei 2026
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey Mary,

Thank you for the fantastic review! We’re really pleased to hear the communication was clear when needed and that getting a repair organised was nice and easy.

That’s exactly the kind of hassle-free, ultra-helpful service we aim to deliver. Thanks again for choosing GoFibre!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren

Best thing I ever did joining go fibre…

Best thing I ever did joining go fibre watching films sport etc no buffing just relax and watch and enjoy at a great price

6 mei 2026
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey Jude,

Thank you for the fantastic review! We’re really pleased to hear joining GoFibre has been such a game changer for you.

No buffering, just putting your feet up and enjoying the films and sport at a great price? That’s exactly the kind of ultra-fast, ultra-reliable experience we aim to deliver!

Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren

From start date GoFibre has been…

From start date GoFibre has been excellent.
Staff are very proffesional and very helpful at all times.
Would recomend

5 mei 2026
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey Melvyn,

Thank you for the fantastic review! We’re really pleased to hear GoFibre has been excellent for you from day one.

It’s brilliant to know the team have been professional and helpful throughout – that’s exactly the standard we aim to deliver.

We really appreciate the recommendation – thanks again for choosing GoFibre!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren

Very good

The installation guy was so polite and explained everything really well. He waited after the install was complete just to make sure our tv connected and checked all the rooms to make sure we had good signal

5 mei 2026
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey Kaitlin,

Thank you for the fantastic review! We’re really pleased to hear the engineer made such a positive impression.

Taking the time to explain everything clearly, making sure your TV was connected, and even checking the signal throughout the house before leaving is exactly the kind of ultra-helpful service we aim to deliver.

Thanks again and welcome to the GoFibre family – we’re really glad to have you with us!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren

Installed when arranged

Installed when arranged, workmen very quick and tidy, great service

5 mei 2026
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey Michael,

Thank you for the fantastic review! We’re really pleased to hear everything happened as arranged and that the installation team were quick, tidy and delivered a great service.

That’s exactly the kind of ultra-smooth experience we aim to provide. Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren

Very good service from engineer

Very good service from engineer

5 mei 2026
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey Stephen,

Thank you for the great review! We’re really pleased to hear you received very good service from the engineer.

That’s exactly the kind of ultra-helpful experience we aim to deliver. Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren

We have had expert service since choosing Go fibre

We have had expert service since choosing Go fibre as our broadband provider.
Customer service is extremely helpful and supportive when we have had the few problems experienced and anything is dealt with promptly.
Highly recommend this provider for your broadband requirements.

7 mei 2026
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey Alison,

Thank you for such a fantastic review! We’re really pleased to hear you’ve had such a positive experience since choosing GoFibre as your broadband provider.

It’s great to know the team have been helpful and supportive whenever needed, and that any issues have been dealt with promptly – that’s exactly the kind of ultra-reliable service we aim to deliver.

We really appreciate the recommendation – thanks again for choosing GoFibre!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

29 april 2026
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey J Purvis,

Thank you for the great review! We’re really pleased to hear you received excellent service.

Thanks again and welcome to the GoFibre family – we really appreciate it!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren

Everything carried out in a…

Everything carried out in a professional manner.

5 mei 2026
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey E.B.

Thank you for the great review! We’re really pleased to hear everything was carried out in a professional manner from start to finish.

That’s exactly the standard we aim to deliver. Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren

Excellent Broadband

Compared to my previous supplier the broadband is brilliant Download: 158.12, my previous who advertised fast broadband speed was only 75, I'm very happy with Go Fibre. Getting connected was quick, the engineer was excellent and talked me through everything. Safe to say, I'm very content with Go Fibre

12 november 2025
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey Edward,

Thank you for the fantastic review! We’re really pleased to hear you’re enjoying such a big improvement compared to your previous provider and that the service has been hitting the mark.

It’s great to know getting connected was quick and that the engineer took the time to talk you through everything clearly – that’s exactly the kind of ultra-smooth experience we aim to deliver.

“Very content with GoFibre” is exactly what we love to hear. Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren

Recommended

Smooth, efficient, engineer knowledgeable, tidy and ensured our understanding of the connection and the app. Recommended

6 mei 2026
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey,

Thank you for the fantastic review! We’re really pleased to hear everything was smooth and efficient from start to finish.

It’s great to know the engineer was knowledgeable, tidy and took the time to make sure you were comfortable with both the connection and the app before leaving – that’s exactly the kind of ultra-helpful service we aim to deliver.

We really appreciate the recommendation – thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 4 van de 5 sterren
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey Wade,

Bloody magic?! We’ll absolutely take that!

Thank you for the brilliant review – we’re really pleased to hear you’re enjoying the service. Hopefully we can turn that 4star into a 5 star in the future!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren

The process of switching to Go Fibre…

The process of switching to Go Fibre was simple. Staff were all extremely helpful

5 mei 2026
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey Ronald,

Thank you for the fantastic review! We’re really pleased to hear the switch to GoFibre was simple and hassle-free.

It’s brilliant to know the team were helpful throughout the process too – that’s exactly the kind of ultra-smooth experience we aim to deliver.

Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, and efficient service thankyou.

6 mei 2026
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey Bernice,

Thank you for the great review! We’re really pleased to hear you found the service friendly and efficient – that’s exactly what we aim for.

Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 4 van de 5 sterren

I reviewed the work yesterday and…

I reviewed the work yesterday and cannot comment on how well it works

6 mei 2026
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey Helen,

Thank you for the review! We’re really pleased to hear the installation side of things went well so far.

Hopefully now everything is up and running, you’ll be enjoying an ultra-fast, ultra-reliable service too! If you ever need any help or have any questions, please don’t hesitate to get in touch.

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren

Best broadband service I've ever had

Best broadband service I've ever had
Fast no buffering and ultra smooth
Engineer was great, clean tidy and knew his stuff
A great experience would recommend.

2 mei 2026
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey John,

Thank you for coming back and updating your review – we’re really pleased to hear everything worked out well in the end!

It’s brilliant to know you’re now enjoying an ultra-fast, ultra-smooth service with no buffering, and that the engineer made such a positive impression too. "Best broadband service I've ever had" is quite the compliment - THANK YOU!!

We really appreciate you giving us the opportunity to put things right, and thank you again for your recommendation and support.

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

Beoordeeld met 5 van de 5 sterren
Logo GoFibre Broadband

Antwoord van GoFibre Broadband

Hey Gail,

Thank you for the great review! We’re really pleased to hear everything’s been running ultra-smooth with no complaints at all.

Thanks again and welcome to the GoFibre family – we really appreciate it!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

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