golfscape Reviews 

I usually do not care to write reviews but I felt compelled here because it made trying to book a harmless round of golf with my buddies a stressful nightmare.

DO NOT USE! I booked a round from my phone with Heron Lakes golf course using a google search. The very first option i saw was “book online” from google, which I did and the book online link seemed to be tied to golf club, come to find out that I was not on Heron Lakes site (i find this out later), instead it was GolfScape.com. I Booked for 3 people at 11:30am on Saturday from my mobile. Fee’s for 3 players on the actual site would have been $136 dollars (finding this out after calling the club, will get into this in a bit), I got an immediate charge to my credit card for $174, i then get a text from the club 1 day before my tee time stating they moved my tee time 40 mins later which i was not happy about. So i call the club and they said that because I booked through a third party (Golfscape), the time they showed available was not actually there anymore on the actual clubs site. On top of that they told me I’d still need to pay for my tee time as I was showing as not paid yet. Somehow Golfscape charged me for what would almost be 4 players which I have a confirmation for 3, I'm being completely up-charged with the fees not making any sense at all!

I’ve disputed this now with my bank, but the hassle of all all this was such a pain in the ass. And I didnt even know I was using Golfscape to begin with. BE CAREFUL BOOKING if you are not on the actual golf club site. They disguise it to look like they’re whatever golf club you are trying to book with. Will charge you far more than what you think. Total Scam!!!

This site is such a joke.

Booked a 6:30AM tee time in Scottsdale, they took my money, sent a confirmation email that it was reserved, I showed up to the course and 630AM was not even an option for a tee time, the course had a 6:25AM, or a 6:34AM... my name was on neither of those times. Refunds say they take 90days. This company is a total scam. DO NOT USE THEM

These guys know what they’re doing, and do a great job at it

I booked a round of golf at Machrihanish Golf Club in Scotland. I made an error and booked on the day have tickets to the practice round at the 2024 Open Golf Championship, so I was ready 6 weeks+ in advance to go to cancel my tee time on that day, and switch for another day. This is where the fun begins

The online agent confirmed me to that the tee time had been canceled. Perfect. Then, later that day tells me that the golf course, Machrihanish Golf Club, will not accept cancellations for my tee time. I have never seen a golf course, 6+ weeks out, no accept a cancellation. I found the email of the club pro (Jennie Dunn) and emailed her directly. She said to me there would be no issue, just cancel through GolfScape. I followed up and forwarded the email to GolfScape and again, told them the club pro said not a problem.

The next day, GolfScape again came back to me and said that Machrihanish Golf Club will not accept cancellation. I once again followed up and Ms. Dunn said that there was no effort made by GolfScape to contact her. She forwarded me a screen shot of her reaching out to GolfScape asking them to cancel the payment and issue a refund to me.

I am currently still waiting as I have an email trail from Ms. Dunn and an email trail from the Golf Scape online agent who can not keep their story straight.

I will leave another review based on the outcome, but at this point, I cannot believe the dishonesty, the deceitfulness and the lack of professionalism shown by the GolfScape team. I will go look for Machrihanish Golf Club on Trustpilot now and give them a 5 star rating, as Ms. Dunn said that although she cannot do a refund, because the booking came from the GolfScape platform, she will do whatever she needs to do, to accommodate myself and my friend.

Scammed, same as everyone else. Made a booking, never was real. Lost over 200.

I booked a few flights at Els course in Desaru, Johor, recently but had to cancel. My credit card charges were not refunded and I tried contacting someone at golf scape. The contact does not work.

Although I had booked and been charged for a tee time at a club in Las Vegas through golfscape.com, the club had no record of my booking, so I paid again at the club and moved the tee time out. Upon advising Golfscape of the occurrence, they assured me the refund would be taken care of covering the additional charge. It was not. Forced to dispute the charge with the original credit card company. Worst experience with an on-line golf organization. Never use them.

We booked a reservation in Scottsdale and needed to move it. Called the course and they had no reservation for us. Have attempted contact to golfscape for assistance with no response. They charged our card and now we can’t seem to contact anyone… very disappointed

Excellent customer service from the concierge service. I missed a booking and they kindly rearranged with zero fuss. Highly recommended 👌

Tried booking a Game, they deducted the money from my account and then the website displayed an error that the booking wasn't available anymore. Couldn't get money back, even after contacting the concierge desk there was no reply. I will never use this site again.

We went to Hawaii last week, and played 3 incredible courses over our stay. We had to move one of our tee times and golfscape was quick to confirm the changes and everything went smoothly.

Sara and the team at golfscape made the golf outing I set up for my client a success. We played the TPC Scottsdale Stadium course, and had a great time.

Golfscape is the first site that comes up for the Pagosa Springs Golf Club on the web. They aren't even affiliated with the PSGC. The Golfscape website says it is an instant booking. When I called the Pagosa Springs Golf Club they said they had no affiliation with Golfscape. Golfscape made me lose out on golfing with my buddies.

We just returned from our golf trip/bachelor party to Cabo. The courses were great, and the booking process was really easy. I did my research before booking, and golfscape had plenty of great reviews on their website. They provide a great service, ensure your tee time is properly booked, and i’ll be sure to use them again on the next one.

I had a fantastic experience playing at the Punta Espada golf course using Golfscape's booking system! The website was really easy to use for reserving my tee time. The golf course itself was absolutely stunning – the greens were perfectly maintained, and the views were breathtaking! The Golfscape team was incredibly helpful and quick to assist me with any questions I had. I highly recommend it.

Booked a tee time in Mexico and the course did not receive anything from them. I am now fighting with them to get my money back. Thank heavens I used AMX for this booking.
Do NOT use these guys as by many of the reviews they are just a SCAM

We are on Mexico trip now and have been emailing Golfscape for a week for rescheduling and canceling but, their email response is not clear enough and they never picked up my calls and they never returned my call.

We booked tee times for Palmilla Golf Club and Cabo real golf club through their website. We got Covid 19 in Mexico and reached out a head of time to cancel our bookings with them.

Golfscape said they will cancel all the bookings and refund the full payment. However, when I called each golf courses, they both said they haven't gotten any messages from Golfscape and our tee times were still on.

We told them we cannot make it for tee time and they said we are not allowed to play anyway with Covid-19 and I agree with it.

Each golf courses said they don't have access to anything, so reach out to Golfscape for full refunds.

However, Golfscape is not responding clearly!!! Let us get refund!

I made a booking at leven golf course and when I arrived they knew nothing about the booking. On contact with golf scape there was nothing and now I’m down £200 . Do not use this company be warned bryden

I booked a tee time, unfortunately I had to cancel and gave adequate time within the cancellation period, it has been 72 hours no email to confirm that my cancellation was completed. I have tried all forms of communication with no response- awful customer service and 500 quid down - I would not recommend this form of booking going forward

Reservation system will allow u to make tee times that are outside the course’s hours of operation. Total scam requiring payment upfront too.