Outstanding customer care. Kept me informed every step of the way. An extraordinarily worry-free process. I needed my electric motorized wheelchair removed from a friend's driveway (where it dec... Toon meer
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Lees wat reviewers zeggen
The service was really great and the estimate was reasonable. I needed to get a few bulky items removed from home that was taking up space in my garage and back yard. My appointment window was accurat... Toon meer
Bedrijf heeft geantwoord
Booking the appointment was easy enough. I provided photos, answered specific questions and was quickly scheduled for a whole house clean out the next day. Their team arrived promptly, did a brief w... Toon meer
Bedrijf heeft geantwoord
Very courteous, professional easy to work with. The only hic-up was having to reschedule 2 times. Just need to have a better network for all your city’s you offer service in. That being said the coupl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
LoadUp is a nationwide full-service junk removal and hauling company specializing in guaranteed upfront pricing online and dedicated customer support. Call 844-239-7711 or book online today.
Contactgegevens
280 Interstate N Cir SE, Suite 250, 30339, Atlanta, Verenigde Staten
- (844) 239-7711
- support@goloadup.com
- goloadup.com
4,2
Goed
2K reviews
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Quick and Easy Couch Removal
Used LoadUp to get rid of an old couch. Easy to schedule, on time, and done fast. Couldn’t have been smoother.
20 maart 2026
Review zonder uitnodiging
Antwoord van LoadUp Junk Removal
Thank you for choosing LoadUp, Ryan!
I love that they are a local business
I love that they are a local business, they are very respectful and conscientious! I would recommend them 100% of the time! I will also use them on the future if needed! Thank you Mathew & Rhion!!
19 maart 2026
Review zonder uitnodiging
Antwoord van LoadUp Junk Removal
Thank you for the kind review, Teresa! We’re thrilled to hear you had a great experience with the team, and your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!
Antwoord van LoadUp Junk Removal
Hi Matt,
Thank you for taking the time to share your recent LoadUp experience. We strive to provide exceptional service for every customer, and it seems we may have fallen short this time. We’d greatly appreciate hearing more about your experience to understand how we can improve and make things right. Please don’t hesitate to reach out to us at Support@goloadup.com.
NO SHOW
The order was scheduled to be picked up yesterday between 8am and 12pm. They did not show to pick up the order yesterday. At 4pm I finally received communication stating they couldn't make it that day. Is 0 stars an option?
UPDATE: As requested I have contacted LoadUp "so they can find a solution to make this right". Will update here if their response/outcome is meaningful.
16 maart 2026
Review zonder uitnodiging
Antwoord van LoadUp Junk Removal
Hi Michelle,
Thank you for bringing this to our attention. We strive to provide timely and reliable service; however, there are rare delays that may occur beyond our control despite our best efforts. We understand your time is valuable, and we regret that we fell short of your expectations. Please reach out to us with your order number at support@goloadup.com so we can find a solution to make this right. We truly appreciate your contacting LoadUp.
Quincy and his assistant were very…
Quincy and his assistant were very efficient and friendly. The job went off without a hitch and I will definitely use go Load Up again and will recommend this company to friends and associates. Thank you.
18 maart 2026
Review zonder uitnodiging
Antwoord van LoadUp Junk Removal
Thank you for the kind review, Bob! We’re thrilled to hear you had a great experience with the team, and your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!
Antwoord van LoadUp Junk Removal
Thank you for choosing LoadUp, Don!
Antwoord van LoadUp Junk Removal
Thank you for the feedback, Wendy! We’re thrilled to hear you had a great experience with the team, and your support is truly appreciated. Thank you so much for choosing LoadUp!
Friendly and Professional
Service was prompt and super friendly. I'd definitely use them again in the future.
16 maart 2026
Antwoord van LoadUp Junk Removal
We’re thrilled to hear you had a great experience with the team, and your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp, Tabitha!
Eddie and his team were polite
Eddie and his team were polite, efficient, and on time. They were a great help! Thanks
16 maart 2026
Antwoord van LoadUp Junk Removal
Thank you for the feedback, Steve! We’re thrilled to hear you had a great experience with the team, and your support is truly appreciated. Thank you so much for choosing LoadUp!
Polite
Polite, efficient, no mess and even hauled off the remnants of the foam undermattress pad
16 maart 2026
Antwoord van LoadUp Junk Removal
Thank you for choosing LoadUp, James!
Antwoord van LoadUp Junk Removal
Thank you for choosing LoadUp, Arlene!
My Loader was timely
My Loader was timely, efficient and communicated with me well. He was friendly and helpful.
16 maart 2026
Antwoord van LoadUp Junk Removal
Thank you for the kind feedback, Sam! We’re thrilled to hear you had a great experience with the team, and your support is truly appreciated. Thank you so much for choosing LoadUp!
The guys were great and worked fast-…
The guys were great and worked fast- would definitely use them again !
16 maart 2026
Antwoord van LoadUp Junk Removal
We’re thrilled to hear you had a great experience with the team, and your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp, Sarah!
Guys were friendly and were able to get…
Guys were friendly and were able to get my TV and cabinet out in a timely fashion.
16 maart 2026
Antwoord van LoadUp Junk Removal
Thank you for choosing LoadUp, Ann!
Antwoord van LoadUp Junk Removal
Thank you so much for choosing LoadUp, Debra!
Great Service, but at a cost
Easy to book, very friendly service over the phone. Very glad they aren't using AI to replace customer service. The only thing that wasn't great was that when the loaders arrived, they mentioned that LoadUp was just a booking site, and that they contract local companies to do the work, and then charge twice as much as the local company would if you booked directly through them. They said I would only pay the flat fee. But the company that ended up loading my stuff separately charged me extra to take an additional table that wasn't originally on the order. Just glad my junk is gone, but I wouldn't use load up in the future.
8 maart 2026
Antwoord van LoadUp Junk Removal
Hi Meredith,
Thank you for your feedback. We are glad to hear you had a great experience with our customer service team. Yes, we do work with independent contractors nationwide to complete services. The team is not permitted to charge customers separately for any items, as that is against our policy. We will be reaching out to you directly to gather more information and see how we can improve your experience. Thank you for choosing LoadUp!
Totally awesome experience
Totally awesome experience. Lowest price for removing my elliptical as well. Very happy with LoadUp.
16 maart 2026
Antwoord van LoadUp Junk Removal
Thank you for the kind review, Matthew! We’re thrilled to hear you had a great experience with the team, and your support is truly appreciated. Thank you so much for choosing LoadUp!
Great communication from the time I…
Great communication from the time I booked until after the pickup. Very professional.
16 maart 2026
Antwoord van LoadUp Junk Removal
Thank you so much for choosing LoadUp, Jody!
Incredibly kind and helpful gentlemen
Incredibly kind and helpful gentlemen! They took care of the work quickly and had a great attitude. 10/10 would gladly hire again!
15 maart 2026
Antwoord van LoadUp Junk Removal
Thank you for the kind review, Sammy! We’re thrilled to hear you had a great experience with the team, and your support is truly appreciated. Thank you so much for choosing LoadUp!
Antwoord van LoadUp Junk Removal
Thank you so much for choosing LoadUp, Alex!
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