The candles are amazing and I'm a several times repeat customer. I especially like the ones that arent too sweet smelling like some of their fall and evergreen scents. Most importantly I've had amazi... Toon meer
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Lees wat reviewers zeggen
I love these candles. The odor absorbing line is fabulous for kitchen cooking odors, freshening restrooms, and handling pet odors. The scent and air cleaning remains after you extinguish the flame. T... Toon meer
I first discovered GC accidentally via a late night facebook scroll. I loved the variety and my original order scents were dynamite and lasted the noted 30-days or so. For this order, I caught a reall... Toon meer
Bedrijf heeft geantwoord
I have found that no one in Goose Creek wears just “one hat”; initially Dana responded to my email about shipping and then followed up to make sure that I received my candles. Days later when I realiz... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Create a warm, inviting atmosphere in every room of your home with artisanal scented candles and other ambiance-enhancing fragrance products from Goose Creek.
Contactgegevens
Verenigde Staten
- goosecreekcandle.com
4,6
Uitstekend
15K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 30% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Love the aromatic scents!
Love the aromatic scents!! Burns perfect. Delivery is a bit slow.
Very easy to order, or change order
19 september 2026
You went ahead and placed an order that…
You went ahead and placed an order that I tried to cancel an hour or so after I had placed it, but you sent it anyway. The process to try to return the unused and unwanted candles was horrendously difficult, and I'm still waiting for my return label to be sent! This ridiculous process has taken well over a week and still hasn't been finalized by your customer service rep. I won't ever order from Goose Creek candles again! Never! Also, The customer service phone number isn't a valid working number! So much for your customer support system! You need major revamping and a working phone line! Get with it!
19 september 2026
Antwoord van Goose Creek
Hi Lauren!
We understand how frustrating it can be to request a cancellation shortly after placing an order, then experience additional difficulties trying to complete a return. Waiting more than a week for the return process to be finalized only adds to that frustration, and we appreciate you sharing your concerns about the support experience.
Since you've already been working with our Customer Support team, there's nothing further you need to submit at this time.
We appreciate your patience while your request is being reviewed.
— Goose Creek Customer Support
My order that I received all the…
My order that I received all the candles glass is cracked up and broken unable to burn unsatisfied customer
19 september 2026
Antwoord van Goose Creek
Hi Bernardine!
We're sorry to hear that your order arrived with damaged items and understand how frustrating that experience can be.
We'd like the opportunity to investigate this further and help find a resolution. Since we cannot access your order details through Trustpilot, please submit a support request using the link below.
https://goosecreeksupport.zendesk.com/hc/en-us/requests/new
Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We'd appreciate the opportunity to review your order and work toward a resolution.
Thank you for bringing this matter to our attention.
— Goose Creek Customer Support
Having my Home smell like Heaven...
Having my Home smell like Heaven.... You are my ONLY GO2....4EVER!!!!:)
19 september 2026
I loved them im ordering more
19 september 2026
Goose Creek is more than just great products, every customer is a VIP
I have found that no one in Goose Creek wears just “one hat”; initially Dana responded to my email about shipping and then followed up to make sure that I received my candles. Days later when I realized that a candle was broken, without hesitation Dana responded to my email and within days I received a replacement candle. I have always loved burning Goose Creek candles, wax melts, using the soaps and sprays as well as gifting Goose Creek but the personal attention from Dana really made me feel like a VIP ⭐️! Wow. So impressed.
19 september 2026
I loved all the candles I bought
I loved all the candles I bought. The candles smelled wonderful.
19 september 2026
Superior in every way
The products and customer service is superior to Bath and Body Works. Won’t go back.
19 september 2026
Great customer service and wonderful…
Great customer service and wonderful candles!
19 september 2026
Absolutely love Goose Creek candles…
Absolutely love Goose Creek candles...the best fragrances (and all the way through!) and long, clean burn! I don't buy 3 wick candles from anyone else!
19 september 2026
The fast shipping is always a plus
The fast shipping is always a plus! Communication is great. The candles smell amazing but the plug in love love
19 september 2026
Best Smelling Candle Ever!!!!!
Long lasting scent. Smells amazing. Lasts a long time.
19 september 2026
My candles arrived quickly
My candles arrived quickly, they were packed very well to insure no breakage. The smell is amazing and I'm glad I ordered 3 of them. I can now have the lovely smell all winter.
19 september 2026
I love how the fall jars look and the…
I love how the fall jars look and the smell is fabulous. They were shipped quickly and in great condition. The sale price was wonderful also.
19 september 2026
Nice selection of seasonal candles and…
Nice selection of seasonal candles and well packaged candles.
19 september 2026
Great selection
Great selection. Great sale prices. I never buy just one my last purchase was about nine candles.
19 september 2026
Smells just like the Yankee candle…
Smells just like the Yankee candle retired grape scent!
19 september 2026
Great fragrances and great prices.
19 september 2026
Everything just smells so good
19 september 2026
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