4 star knocking the 1 star off as pricey £11but I can't fault the service It's states within 3 hr window it was 20mins from the order being placed to arrival The delivery guy was lovely placed th... Toon meer
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Lees wat reviewers zeggen
Reliable, quick to organise, fast delivery and really like that I could track the delivery as it went. Easy system to use and Leonardo was friendly and polite when he arrived. Will be using again!
I am so grateful to the courier who delivered the package to my Son after a drive of more than four hours. I’m so glad the courier reach safely travelling so far away to provide such Services. Thank y... Toon meer
Bedrijf heeft geantwoord
Excellent service. I arranged for boxes of merchandise to be sent to Manchester and Liverpool. Simple to book, easy to track (we're big fans of watching the van symbol move around the map on it's jour... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Smart. Scalable. Same-day delivery. Gophr is a smarter, nationwide courier platform that connects businesses that need things delivered quickly, with professional local couriers...and then uses tech to help manage those deliveries for a better, more reliable experience.
Contactgegevens
Verenigd Koninkrijk
- hello@gophr.com
- gophr.com
4,7
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick delivery, and helpful
Polite , helpful and a quick delivery.
23 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi Sylvia,
Appreciate it - thank you.
Gophr Team
Very Pleased Thanks - Vasile Danciuc
Very pleased with my delivery from Vasile Danciuc. His help with handling the goods, friendly approach and quick delivery was very much appreciated. Thankyou again Vasile for the prompt delivery and your help.
22 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi Alex,
Glad Vasile looked after you so well - thank you!
Gophr Team
Excellent delivery from Fanel
19 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi Damien,
Good to hear Fanel delivered - thank you!
Gophr Team
Fast efficient service and d delivery
Fast efficient service and delivery. Driver was polite and helpful.
18 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi Carole,
Good to hear - thank you.
Gophr Team
Courier was polite and professional
Courier was polite and professional. Unloaded the delivery carefully in the place I selected. I would recommend this service to everyone.
16 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi Rosie,
Polite, professional and placed exactly where you wanted it - cheers for the recommendation.
Gophr Team
Fast delivery nice man can’t complain
Fast delivery nice man can’t complain
16 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi Mo,
No complaints here either - thank you!
Gophr Team
Amazing…
Amazing delivery service from Abdul at Gophr. I ordered some rather heavy bags of stones from Wickes and used their same day delivery service. Abdul carried every bag into my garden (I felt bad that I couldn’t help him) but he did it with a smile and was very friendly and professional. Highly recommend.
15 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi Janine,
Sounds like Abdul went above and beyond with those bags - thank you for the kind words!
Gophr Team
Delivery
Put the delivery in the place we're i told him you via ring camera
Excellent
15 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi Graham,
Followed your instructions to the letter - good to hear. Thank you.
Gophr Team
Shout to my courier Ali Fuseini
Shout to my courier Ali Fuseini!
He was amazing helpful and efficient
14 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi Buky,
Ali gets a well-deserved shout - thank you!
Gophr Team
The gentleman who delivered was very…
The gentleman who delivered was very helpful polite was a pleasure to meet him
Nice to know there are some caring genuine people around
Sandra miles
14 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi Sandra,
Kind words - thank you.
Gophr Team
Excellent service and great streamlined…
Excellent service and great streamlined app/ website!! Neil did an amazing job with my courier. Many thanks
14 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi there,
Good to hear Neil delivered - thank you!
Gophr Team
Antwoord van Gophr
Hi there,
Cheers - thank you!
Gophr Team
Delivery was on time.
11 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi there,
On time - thank you!
Gophr Team
Drivers: Don't let them bully you. Here is what to do
Gophr management often uses 'Final Warnings' to silence drivers who report payment errors or missing Congestion Charges. If they underpay you or threaten your account for raising a legitimate issue, do not just stay quiet.
1. Collect Evidence: Take screenshots of every job offer and your final earnings immediately.
2. Report to Clients: Contact the head offices of the companies you deliver for (Wickes, Screwfix, etc.). They have 'Supplier Codes of Conduct' and don't want their brand linked to unfair treatment.
3. ACAS & Unions: Even if you are self-employed, you can open a dispute with ACAS for withheld pay. Contact the IWGB union to report systemic abuse.
4. Legal Action: Use 'Money Claim Online' (Small Claims Court) for any unpaid charges.
They rely on us being quiet to keep their contracts. If we all report these issues to their big clients, they will be forced to treat us with respect.
9 december 2025
Review zonder uitnodiging
Antwoord van Gophr
Hi Jawad,
We’re sorry to see this - we did reach out to talk things through, and we know we should have replied sooner. That’s on us.
We put a lot into our couriers - training, support, and tools to help them do well. Many have been with us for years, plenty work with us full-time. We pay above the minimum wage, offer benefits through our partner Onsi, and run a Courier Advisory Board where couriers help shape how we work. If a courier falls short of the standards we set, we follow a clear process - with a chance to appeal at every step.
That process is the same for everyone. We don’t give warnings or close accounts over payment questions - those are always handled on their own.
In your case, the warnings were about delivery performance and behaviour towards our team, with a chance to appeal each one. On the congestion charge - couriers cover this, as set out in our terms and the same across the industry.
Thanks for the chance to clarify - wishing you the best in what comes next.
Gophr Team
On time good good good
8 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi Tesfay,
Appreciate it - thank you!
Gophr Team
Great service amazing speed three hour…
Great service amazing speed three hour delivery is spot on would highly recommend
8 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi Adam,
Cheers for the recommendation - see you next time!
Gophr Team
Very friendly and efficient
Very friendly and efficient, goods delivered on time, great service 👍
7 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi Tina,
On time and friendly - good to hear. Thank you!
Gophr Team
Charles Wallin was outstanding today
Charles Wallin was outstanding today. I was out and concerned about the delivery time, I rang him and he agreed to ring me 20 minutes before. I was home in time to accept the package and able to conclude my errand stress free. Thank you so much Charles
7 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi Annibel,
Sounds like Charles went the extra mile to make it work for you - thank you.
Gophr Team
Very good and fast delivery would…
Very good and fast delivery would highly recommend
7 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi Sharon,
Appreciate the recommendation - thank you!
Gophr Team
Nice delivery man
7 mei 2026
Review zonder uitnodiging
Antwoord van Gophr
Hi there,
Cheers - thank you!
Gophr Team
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