Grae Cove Reviews 

995
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Grae Cove has been very helpful with returns/refunds. Of the three blouses I ordered (in two different orders), two were cut too small in the torso, but the third is perfect. I absolutely love Grae Co... Toon meer

Beoordeeld met 5 van de 5 sterren

As a first time buyer, I ordered several items, hoping at least one would fit or be flattering. I was pleasantly surprised by the number of items I really liked and that worked well! When I did decide... Toon meer

Beoordeeld met 5 van de 5 sterren

After reading some reviews I was sceptical but my order arrived on time, the clothes appear good quality and true to size (possibly a little big - normally I’m 8-10 and XS fits best). Their refund pol... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely LOVE Grae Cove! I am blown away by their quality. It is rare something surpasses expectations, but the clothes are beautiful fabric, well made seams etc. Lovely and breathable for summer. P... Toon meer

Bedrijfsgegevens

  1. Damesmodewinkel

Over Grae Cove

Geschreven door het bedrijf

Hi! 👋 We're Grae Cove and we’re stoked to meet you. Our mission is simple: create beautiful, premium essentials using sustainable materials to offer you a new kind of luxury living—and all at an exceptional price. Sound impossible? Well, we thought so too, until we skipped tradition and took matters into our own hands: crafting our goods with our own designers and crafters. Rather than designing pieces that are meant to be worn once, we’re designing lasting pieces using sustainable or natural fabrics from responsible and ethical sources. Our collections feature eco-friendly fabrics like linen that is certified OEKO-Tex Standard 100 in a number of carefully crafted designs truly made to last. The fabrics are 100% traceable European flax and woven in China. That's just one way we're #TheGraeWay.

Best Sellers
New Arrivals
Dresses
Bedding
Tops
Bottoms

🍃 All Linen, All Season Long
  • Comfy Chic
  • Premium Quality
  • Everyday Prices

✈️ Complimentary Shipping
  • 30 Day Free Returns
  • Free Shipping Over US$79.00

Discover the Premium Linen You’ll Love For Life at graecove.com.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

995 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(995)

0 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Surprising Experience

I bought two blouses, each beautifully sewn. The linen is great quality, not too thin. The shipping did not take longer than other clothing companies and I was informed of the shipping progress along the way. I will be buying more linen items from this company!

26 juli 2023
Beoordeeld met 1 van de 5 sterren

VERY BAD EXPERIENCE I WANT TO RETURN…

VERY BAD EXPERIENCE I WANT TO RETURN WHAT I PURCHASED AND THEY DO NOT GIVE ME MY LABLE TO RETURN WHAT I PURCHASED

23 juli 2023
Logo Grae Cove

Antwoord van Grae Cove

Hi Esperanza -

I'm sorry that you did not have a smooth return process.

I just looked up your order in our returns portal and I do not see your request there. I will send you an email so we can get this handled right away for you.

Warm Regards,
the Grae Cove team

Beoordeeld met 5 van de 5 sterren

Pleasantly Surprised

As a first time buyer, I ordered several items, hoping at least one would fit or be flattering. I was pleasantly surprised by the number of items I really liked and that worked well! When I did decide to return something, the customer service was quick and personal. Another pleasant surprise :) Quality is good, colors are luscious. Shipping did not take long at all either.

19 juli 2023
Beoordeeld met 4 van de 5 sterren

EDIT to: 4 weeks and still no package. 😨

Customer service communications have been good but it’s been a month and I still haven’t received my package. I’ll update once I get them.

Update! I finally got my dresses they fit great. I reached out to customer service with my measurements before purchasing and they helped me choose some style.

I’m busty and something I should have remembered is that wrap and faux wrap don’t really work for the girls. But I’m going to stitch the neckline down and call it a day.

The fabric was comfortable and light. Very pretty colors. I lovely smell of linen.

Make sure you leave plenty of time for your packages to arrive but you’ll be happy once they get there!

25 juli 2023
Logo Grae Cove

Antwoord van Grae Cove

Hi there -

I'm sorry to hear that the original package was lost. But, I'm pleased to hear that we were able to resolve your issue quickly. I understand that a new replacement order has already been arranged.

Thank you again for your patience.

Warm Regards,
the Grae Cove team

Beoordeeld met 4 van de 5 sterren

Shirt shrinks

I purchased this blouse based on the measurements given, since it was not American made and the sizes could be different numbers. It had a fabric sizing on it when it arrived, so I washed it in cold water and dried it cool, per the instructions. The blouse shrank and is now too small. Had I ordered my normal size it probably would be fine. I cannot return it since it’s been washed, but I would not have known it would shrink without washing it. Catch-22. I’ll probably cut it apart and make a sewing pattern for it to make one myself, adjusting the size. Otherwise the quality of the blouse is very good—well constructed and good quality linen. And yes, it’s real linen!

18 juli 2023
Beoordeeld met 5 van de 5 sterren

This company is terrific

This company is terrific. Highly ethical and trustworthy. I never thought I'd give such a high rating to a company. They deserve it. I bought a pair of shorts. They were perfect and very well made. The fit was perfect and I wore them hiking as well as for dress. I bought another pair. I bought two dresses. Perfect and well made. They have a wonderful sense of style and quality. No old-lady clothes here. These are trendy and timeless, quality products for a low price. The return can be complicated but they are responsive and best of all they are environmentally conscious.

25 juli 2023
Beoordeeld met 3 van de 5 sterren

Love the fit not the fabric.

Love the fit, the color and the cut. Sadly, it comes out of the dryer wrinkled and even wetting it and letting it drip dry, doesn't work well.

15 juli 2023
Logo Grae Cove

Antwoord van Grae Cove

Hi Rosemary, Thanks for your feedback. i'm pleased to hear that you love the fit of the garment.

I've included some tips from our blog about how to remove wrinkles from your linen clothes without the use of an iron. https://www.graecove.com/blogs/blog/how-to-get-wrinkles-out-without-an-iron

Hope this helps! Please let us know if you have any further questions.

Warm Regards,
the Grae Cove team

Beoordeeld met 5 van de 5 sterren

Would definitely order from here again.

I ordered the Ainsley in clay. It's beautiful! I bought a small, which is a nice roomy fit. I'm 5'6" tall and 136 lbs. You might consider going down a size, if you don't like too baggy. Delivery was one week. Very happy with my purchase. Would definitely order again.

22 juli 2023
Beoordeeld met 4 van de 5 sterren

The shirt fabric and style was lovely…

The shirt fabric and style was lovely but unfortunately size XXL was too small for me (I measure 50-46-50 and usually take size 2X). I could not get the return/refund site to work - tried several times. So disappointed that the shirt was too small and I couldn’t process a return. Edit: They just got back to me quickly and issued a refund. Good customer service! Wish they made bigger plus sizes as the shirt is very nice.

24 juli 2023
Logo Grae Cove

Antwoord van Grae Cove

Hi Lynne - I'm pleased to hear that you felt your shirt fabric and style were lovely. But, I'm sorry to hear that you did not have a smooth returns process.

I see you return request from August 15. I've approved your return and also processed your refund. I've also sent a follow-up email as well. Please kindly check.

Please let us know if you have any further questions.

Warm Regards,
the Grae Cove team

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