Just got a splitter for my car, thin and cheap materials, cracked and snapped when drilling into bumper sent photos to them, they claim to have a brilliant refund/exchange policy, to put it lightly th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordered an exhaust from them, realised that I didn’t need it, communication and response time is immaculate and the return policy was very efficient. Very professional, highly recommend them!
Bedrijf heeft geantwoord
BMW 530d 218ps 2003 plag & play exhaust complete 70mm. Personal experience, after installing exhaust great soud after 2500rpm. and for sure moore boos. Car to be upgraded on Dyno after this upgrad... Toon meer
Bedrijf heeft geantwoord
Prompt arrival, well packaged extremely neat TIG Welding on the manifold. Not fitted yet but if I dont answer this request for a review right now I will be continually asked to do so. But overall... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Here at Gravity Performance, we strive for perfection with our huge range of stainless steel exhaust systems, aluminium radiators & high flow air induction kits.
Contactgegevens
Verenigd Koninkrijk
- sales@gravityperformance.co.uk
- gravityperformance.co.uk
4,3
Uitstekend
444 reviews
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Exhaust Back Box – Toyota Celica GT 1.8 99-05
Installed 21 March.
I had five comments/complaints after I installed this exhaust:
1. Unless I print out your email I don't have an invoice for my records.
2. Designed to fit using the OEM donut gasket and spring bolts - not true, it's not a direct replacement as there are no nuts welded to the flange like the original has.
3. The gasket is not the same ID as the original and therefore a very loose fit on the front pipe (10mm difference) - again, not a direct replacement.
4. Both hanger brackets were at the wrong angle.
5. I like the sound of the exhaust, not too loud even with the bung/restrictor removed. Unfortunately, there is a lot of vibration, and it's not because the exhaust is touching the body or chassis.
The only item that has been rectified is I now have an invoice.
I can only drive the vehicle with the restrictor installed.
I sent many photos and a video. After a few emails, I am now being ignored.
21 maart 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Jeff,
I hope you are well.
I am very sorry to see that you have had a negative experience with your latest purchase, we would never want any of our customers to go away un-happy and are more than happy to help.
I can see that we have contacted yourself to try and help you fit this system to your vehicle correctly.
Not to worry, please find I have reached out to you again to get some further information on this issue and help you get it resolved and turn your experience into a more positive one!
Please do not hesitate to get in contact with us if you need anything else Sales@gravityperformance.co.uk our team are always on hand to help
Kind Regards.
Sam.
Gravity Performance.
Great experience
Quality parts. Good deals from time to time. Fast shipping.
18 maart 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Matt
I hope you are well.
Thank you for going out of your way to leave us a review, we do really appreciate this!
That is great to hear! We do send all orders out as fast as possible as we do know the excitement of ordering new parts!
We do hope you choose us again in the near future.
Kind Regards.
Sam.
Gravity Performance.
Good quality products
16 maart 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Callum
I hope you are well.
We do appreciate the 5 stars and feedback here.
I do hope you are enjoying your new front mount intercooler, this is a great bit of kit and is especially good if you are looking for more power in your vehicle as this will support it nicely!
If you do have any other questions in the mean time please do get in touch.
Kind Regards.
Sam.
Gravity Performance.
Antwoord van Gravity Performance
Hi Neil
I hope you are well.
Thank you for going out of your way to leave us a review, we do really appreciate this!
That is great to hear! We do send all orders out as fast as possible as we do know the excitement of ordering new parts!
We do hope you choose us again in the near future.
Kind Regards.
Sam.
Gravity Performance.
First on line order
I put my first online order in today which I got wrong , and I needed to change.
I called, and they were really helpfull on the telephone and through emails.
within the hour the order was cancelled and my money was returned to pay pal.
I was able to re order with confidence.
What awsum customer service !!
I would certainly recommend 👍
7 maart 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Good Afternoon Charlie,
I hope you are well.
We do appreciate the 5 stars and feedback here.
We are very glad we could be of help here!
We do hope you choose us again in the near future.
Kind Regards.
Sam.
Gravity Performance.
Fast delivery and price
Fast delivery and price. Excellent quality.
5 maart 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Graeme
I hope you are well.
Thank you for going out of your way to leave us a review, we do really appreciate this!
That is great to hear! We do send all orders out as fast as possible as we do know the excitement of ordering new parts!
I do hope you are enjoying your new brake discs, these are a great addition to your vehicle and will help you stop a lot better!
We do hope you choose us again in the near future.
Kind Regards.
Sam.
Gravity Performance.
Información Distorsionada
Compramos un escape de esta empresa por eBay,se anuncia con el precio más barato y periodo de entrega más rápido,cambiar esa información para que el consumidor tenga más clara la compra
18 februari 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Roberto,
I hope you are well.
I am very sorry to see that you have had a negative experience with your latest purchase, we would never want any of our customers to go away un-happy and are more than happy to help.
However the issue you have faced here is not something that is controlled by ourselves, due to Brexit and the UK leaving the EU customs charges are something that is applicable to all customers ordering our item from outside of the UK and has been for some time now.
I can confirm that this is outlined on our website and eBay under the 'delivery' section and stated that ordered outside the UK may be subject to additional fees.
The delay in your order is due to your item being held by customs awaiting payment from yourself before it could be released for delivery to you.
In regards to returns, I can confirm that we do have a 30 day return period on our items for peace of mind.
Please find we have reached out to you via email to have this issue resolved as we do want to work with you here and turn your experience into a more positive one!
Kind Regards.
Sam.
Gravity Performance.
Ripped me off!
Rang this company and asked for advice for the exhaust on my car. They told me which one would fit so ordered. Exhaust came but it was completely wrong! But this company would not allow me to return it and the customer service was horrendous! As well as charges for me to ring them!? Have left me out of pocket. Find a company with quality service. Avoid these.
25 februari 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Jonathan,
I hope you are well.
I am very sorry to see that you have had a negative experience with your latest purchase, we would never want any of our customers to go away un-happy and are more than happy to help.
I can see that we have contacted yourself following a phone call with you to try and help you fit this system to your vehicle correctly but we have had no response.
Not to worry, please find I have reached out to you again to get some further information on this issue and help you get it resolved and turn your experience into a more positive one!
Please do not hesitate to get in contact with us if you need anything else Sales@gravityperformance.co.uk our team are always on hand to help
Kind Regards.
Sam.
Gravity Performance.
Excellent service and very helpful and…
Excellent service and very helpful and professional.
Would recommend this company and give them 5 star rating.
13 februari 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi William
I hope you are well.
We do appreciate the 5 stars and feedback here.
I do hope you are enjoying your new backbox for the Mazda MX-5, this is a great item and sounds incredible once fitted.
If you do have any other questions in the mean time please do get in touch.
Kind Regards.
Sam.
Gravity Performance.
Focus st 225 exhaust
Bought an exhaust for a focus st 225 no reviews online so was buying blind eyed but at the price it’s at was worth a shot exhaust turnt up with a hole is the box thought nothing of it bolts gaskets were missing but no damage to the exhaust which is nicely welded contacted as wanted to install exhaust same weekend before I drive somewhere for a break but when contacted they didn’t want to send bolts they revived photos and wanted more which I explained the exhaust is perfectly fine but I just wanted bolts to be sent out for next day delivery so went out bought bolts installed myself found out the mid section is a bit too small and that cause the back box to be on the slant and possible to get the exhaust hanger on but the exhaust it’s self sounds amazing and can’t complain to much for that price
17 februari 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Harry,
I hope you are well.
Thank you for your feedback here. We are sorry to hear that you are unhappy with the item you have purchased!
I can see that we have been in contact with yourself to try and resolve the issues you are facing and we have offered a partial refund for the bolts you have purchased, however we are unaware about the fitment issues you have faced.
Not to worry, please find we have reached out to regarding this as we do want to get this sorted for you and turn your experience into more of a positive one here
Please do contact our team at Sales@gravitypeformance.co.uk if you have any other questions.
Kind Regards.
Sam.
Gravity Performance.
Very pleased
Ordered a couple of items from the website. Very reasonable prices and exceptionally fast delivery. Will definitely be using gravity performance again in the future
13 februari 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Simon
I hope you are well.
Thank you for going out of your way to leave us a review, we do really appreciate this!
That is great to hear! We do send all orders out as fast as possible as we do know the excitement of ordering new parts!
I do hope you are enjoying your new bits for your Mini, these are great bits of kit and being bolt on upgrades are nice and easy to fit!
We do hope you choose us again in the near future.
Kind Regards.
Sam.
Gravity Performance
Responded quickly to my enquiry
Responded quickly to my enquiry, exhaust has now been fitted and does sound great,did fit with adjustments as stated
5 februari 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Chris
I hope you are well.
We do appreciate the 5 stars and feedback here.
I do hope you are enjoying your new catback for the MK5 GTI, this is a great system and sounds incredible once fitted.
If you do have any other questions in the mean time please do get in touch.
Kind Regards.
Sam.
Gravity Performance.
Brake disks
Good knowledge,
Great customer service.
Excellent disks.
Rapid delivery
7 februari 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi
I hope you are well.
Thank you for going out of your way to leave us a review, we do really appreciate this!
That is great to hear! We do send all orders out as fast as possible as we do know the excitement of ordering new parts!
I do hope you are enjoying your new brake discs, these are a great addition to your vehicle and will help you stop a lot better!
We do hope you choose us again in the near future.
Kind Regards.
Sam.
Gravity Performance.
Quick delivery and easy to fit
Ordered a full stainless steel exhaust system. Order was very nice, delivery was very quick and had a fun day fitting the unit the Saturday. Sounds and looks great
2 februari 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi James
I hope you are well.
We do appreciate the 5 stars and feedback here.
I do hope you are enjoying your new catback for the Megane 225 RS, this is a great system and is ideal if you are going for further power. Being a bolt on upgrade this is a quick install and sounds incredible once fitted.
If you do have any other questions in the mean time please do get in touch.
Kind Regards.
Sam.
Gravity Performance.
Excellent quality exhaust
Excellent quality exhaust. Quick delivery. Well packaged. Garaged fitted it with no problem at all in about an hour. Great service.
8 februari 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Peter
I hope you are well.
Thank you for going out of your way to leave us a review, we do really appreciate this!
That is great to hear! We do send all orders out as fast as possible as we do know the excitement of ordering new parts, especially exhaust parts!
I do hope you are enjoying your new exhaust system for your vehicle!
We do hope you choose us again in the near future.
Kind Regards.
Sam.
Gravity Performance.
Great Service
From my enquiry in the beginning to the delivery using Gravity Performance was brilliant! Great advice and service. Keep up the good work 👍
25 januari 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Andrew
I hope you are well.
Thank you for going out of your way to leave us a review, we do really appreciate this!
That is great to hear! We do send all orders out as fast as possible as we do know the excitement of ordering new parts, especially exhaust parts!
I do hope you are enjoying your new brake discs, these are a great addition to your vehicle and will help you stop a lot better!
We do hope you choose us again in the near future.
Kind Regards.
Sam.
Gravity Performance.
Gravity exhaust system R53, great experience
Bought a Gravity exhaust system for my R53 Mini Cooper S and have to say the experience from start to finish was superb! Spoke to a guy at Gravity to check I was ordering the right part, who was very helpful, and professional. The kit arrived very quickly, even the guys fitting at the local garage, said the parts were well made! Once fitted, I instantly felt the power output vs the OEM exhaust and pleased overall! Would definitely recommend!
8 januari 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Jordan
I hope you are well.
We do appreciate the 5 stars and feedback here.
We are very glad to hear that you had a great experience with ourselves!
I do hope you are enjoying your new catback for the Mini Cooper S, this is a great system and is ideal if you are going for further power. Being a bolt on upgrade this is a quick install and sounds incredible once fitted.
If you do have any other questions in the mean time please do get in touch.
Kind Regards.
Sam.
Gravity Performance.
Lexus exhaust
I recently purchased an exhaust for the lexus, i ordered it on a Wednesday it came by 3pm the next i was amazed by how quick the turn around was.
Then once i managed to fit it on the weekend was i not only impressed by how nice/clean it looks but also how easy it came together. 10/10 would recommend for high quality parts and quick delivery
4 januari 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Aaron
I hope you are well.
Thank you for going out of your way to leave us a review, we do really appreciate this!
That is great to hear! We do send all orders out as fast as possible as we do know the excitement of ordering new parts, especially exhaust parts!
I do hope you are enjoying your new exhaust system for your Lexus, this is a cracking system which lets you hear more of that grumble!
We do hope you choose us again in the near future.
Kind Regards.
Sam.
Gravity Performance.
I like the response to my order for my…
I like the response to my order for my mg tf exhaust box. I ordered it on Christmas day and within a few days I received it. A great quality and for the price. A great company and I sincerely like to say thank you.
30 december 2023
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Kevin
I hope you are well.
Thank you for going out of your way to leave us a review, we do really appreciate this!
That is great to hear! We do send all orders out as fast as possible as we do know the excitement of ordering new parts, especially exhaust parts!
I do hope you are enjoying your new back box for the MG TF, this is a great item and will help give your vehicle a nice sporty tone!
We do hope you choose us again in the near future.
Kind Regards.
Sam.
Gravity Performance
Subaru sports cat
Fantastic and well priced item , easy to use website and speedy delivery as promised.
28 december 2023
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Gary
I hope you are well.
Thank you for going out of your way to leave us a review, we do really appreciate this!
That is great to hear! We do send all orders out as fast as possible as we do know the excitement of ordering new parts, especially exhaust parts!
I do hope you are enjoying your new sports cat for your Subaru, this is a great bit of kit and will amplify that scooby grumble even more.
We do hope you choose us again in the near future.
Kind Regards.
Sam.
Gravity Performance.
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