Gray-Nicolls Reviews 

We have had our club store (Stenhousemuir CC) with gray-nicolls for a few years now. It’s been excellent and the service has matched the trusted brand name. Good quality, no long wait times, no bulk orders.

Always had a positive experience with Gray Nics - the kit is great quality and customer service is excellent. They were particularly helpful setting up the club shop for the team.

Used Gray-Nicholls for a couple of years now. What a refreshing change to have good quality kit delivered on time and to specification. Really good.

Nick and the team are easy to deal with and always on hand to help with any queries regarding our club's teamwear orders.

It was a really happy with your products what we bought

After being left high and dry by another kit supplier we found Grey Nicolls to be the best and most affordable option.
Nick, our account manager has been great since answering any queries promptly and got our club shop up quickly. GN have a huge range that don’t cost the world so will be using them for the years to come.

The top Brand and Brilliant quality goods for Cricket never go wrong with GRAY NICOLLS. Every time I bought from them never got disappointed. Highly Recommend

I bought the Gray Nicolls Ventus 1.3 5 Star from Talent Cricket in early May. Despite the included knocking and added €40 for extra knocking, the bat still doesn’t perform well—it vibrates on most hits unless it’s perfectly middled. Three experienced teammates tried it and felt the same. I’m unsure if it’s a quality issue with this particular bat or just not suited to my game, but for €400, it hasn’t lived up to expectations.

I would personally recommend other brands at this price.

Absolutely unacceptable experience.
I placed an order on May 6th, and the website clearly states delivery in a few days. It's now been over a week and the items haven’t even been shipped. No updates. No communication. This kind of service is misleading, unprofessional, and completely unreliable. I would strongly advise others to avoid this company—they clearly cannot be trusted to deliver on their promises.

They take the order - hold the money for many days. All of a sudden I get message from their customer service executive and they cancel my order. Really bad service - not expecting from companies boasting about professional cricketers wearing their stuff

⛔️🚫⛔️My order no WG1148881⛔️🚫⛔️
Should not give a single star, they were given for UPS and it’s a week gone by still I do not have my order yet and Gray Nicolos sayings it takes 15 working days to investigate and issue a refund, means it will take three weeks…..still I have to buy it again 😂
⛔️Advice to not to buy from this company directly⛔️

I purchased some cricket pads and payment was taken. A few days later the customer services cancelled my order, advising that this item was now out of stock. Please be aware that they can cancel your order at any time without reason. I am still waiting for my refund. I would expect a Company to be aware of its stock, and if you accept their offer, they take payment, you then have a contract. They could have offered me an alternative product but didn't but they still have my money in their bank and I have no goods that were ordered. I will never buy Gray Nicolls products again and will just purchase a different brand.

I was really disappointed with the Gray-Nicolls Revo Pro 1.0 Cricket Shoes. I purchased them for about 80 quids in mid-July last year, believing they were the top-of-the-line spikes worn by international players, as advertised on their website. However, despite only playing four games last year, the shoes started coming apart at the front during the third game of this season. This is incredibly disappointing, given the price and the supposed quality of the product.

James Bunday & Nick Peters offer great service, speedy delivery on my new playing shirt for the 2024 season.

Good prompt service and quick replies to email. Very happy with purchase and service.