I couldn't book online as I had a voucher to redeem, so I phoned. After various experiences I've had lately with other companies, it was great to go through a minimal process before I ended up talkin... Toon meer
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Lees wat reviewers zeggen
Excellent service from staff at Great Rail Journeys. Booked a trip to Norway and Lapland by phone and they were able to give me some really useful advice and options. The follow up confirmation email... Toon meer
Great Rail Journeys delivered a 100% perfect holiday! We have come home bursting with energy and magnificent memories. The tour manager, Sanjay, was world-class—he recognized exactly what we needed, l... Toon meer
Having only visited Florence before, this tour was a great way to explore other Tuscan cities and towns and the surrounding countryside. All three hotels were very comfortable with the one in Montecat... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Geschreven door het bedrijf
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Contactgegevens
4th and 5th Floor, HQ Building, Hudson Quarter, Toft Green, YO1 6JT, York, Verenigd Koninkrijk
- 01904 734 359
- holidays@greatrail.com
- greatrail.com
4,8
Uitstekend
30K reviews
Vraagt klanten om een review
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The agent I spoke to was very helpful.
6 oktober 2026
Stress free booking experience
Call answered promptly by Morgan who dealt with my booking super efficiently.
11 oktober 2026
Tuscany : Florence, San Gimignano & Pisa
Having only visited Florence before, this tour was a great way to explore other Tuscan cities and towns and the surrounding countryside. All three hotels were very comfortable with the one in Montecatini Terme being a lovely family run hotel offering all that you could want as a base for the various excursions. The two free days gave the chance to explore Montecatini, return to one of the places already visited, or relax around the hotel. Gayle was an excellent tour manager providing us with plenty of information to get the best out of our stay and ensuring everything ran as smoothly as possible.
14 september 2026
Review zonder uitnodiging
Richard was very polite and efficient
Richard was very polite and efficient. He made me feel that he knew what he was doing. He promised to call me back about something, and he did.
10 oktober 2026
Richard was very helpful in the advise…
Richard was very helpful in the advise given to complete the booking
11 oktober 2026
Excellent Knowledge Staff
The booking was very straightforward and the member of staff knew the answer to all of my many questions. He was extremely polite and courteous.
11 oktober 2026
Helpful agent
Our agent Claire was very helpful in coordinating our reservation with our traveling companions.
11 oktober 2026
The person that I spoke to was helpful…
The person that I spoke to was helpful and friendly
6 oktober 2026
Very easy to find what' you want great…
Very easy to find what' you want great friendly staff and helpful all the time
11 oktober 2026
Kristen was very attentive to my many…
Kristen was very attentive to my many questions. She was very patient and knowledgeable about all aspects of the Rocky Mountaineer trip my sister and I were interested in. She also kindly applied all the eligible coupons that were offered. A very pleasant and courteous staff member.
11 oktober 2026
The process went smoothly including…
The process went smoothly including reserving a slot for a friend who later made her reservations. She commented how easy it was to confirm the reservation.
9 oktober 2026
Helpful staff
Booking our holiday we were very happy with the helpful member of staff who gave us honest advice regarding our connecting transport and necessary accommodation in London.
11 oktober 2026
Quick and so easy
11 oktober 2026
Very efficient and friendly.
9 oktober 2026
The website provided me with all the…
The website provided me with all the information I needed . However when I paid I wasn't sure if the money had gone through so I phoned the number given and got through to someone pretty quickly the who could confirm that the booking had gone through. The member of staff was very helpful.
11 oktober 2026
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