I couldn't book online as I had a voucher to redeem, so I phoned. After various experiences I've had lately with other companies, it was great to go through a minimal process before I ended up talkin... Toon meer
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Lees wat reviewers zeggen
Excellent service from staff at Great Rail Journeys. Booked a trip to Norway and Lapland by phone and they were able to give me some really useful advice and options. The follow up confirmation email... Toon meer
Great Rail Journeys delivered a 100% perfect holiday! We have come home bursting with energy and magnificent memories. The tour manager, Sanjay, was world-class—he recognized exactly what we needed, l... Toon meer
Having only visited Florence before, this tour was a great way to explore other Tuscan cities and towns and the surrounding countryside. All three hotels were very comfortable with the one in Montecat... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Geschreven door het bedrijf
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Contactgegevens
4th and 5th Floor, HQ Building, Hudson Quarter, Toft Green, YO1 6JT, York, Verenigd Koninkrijk
- 01904 734 359
- holidays@greatrail.com
- greatrail.com
4,8
Uitstekend
30K reviews
Vraagt klanten om een review
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Well done GRJ as always
Got through quickly and Gail sorted everything out. All booked for the Edinburgh Tattoo next year!
10 oktober 2026
Lovely customer service team
Lovely customer service team. Jasmine took my original query & came back to me with answers. Very friendly and professional. Booking process easy.
10 oktober 2026
Friendly knowledgeable and helpful staff
6 oktober 2026
Very thankful for the help in securing…
Very thankful for the help in securing 4 reservations
7 oktober 2026
Very easy to deal with
Very easy to deal with, showed he cared about making it a positive experience
9 oktober 2026
Great Rail Holiday
Great holiday in South of France. Well planned excursions with a mixture of site seeing historic town and restaurants
1 mei 2026
I'm a longstanding supporter of GRJ
I'm a longstanding supporter of GRJ. I've experienced a few mishaps along the way but everything has been resolved professionally by GRJ.
7 oktober 2026
Great holidays with great service
Very helpful, friendly staff. Easy to book the holiday we wanted and relevant info arrived by email very quickly. Good range of holiday types and styles to choose from.
8 oktober 2026
Easy to use website to find & book…
Easy to use website to find & book holiday. However emailed documents would not open and when copies requested they didn’t either.
9 oktober 2026
Great service
Really helpful proactive service from Ashanti to make sure we could link our booking with our travelling companions. Thankyou
7 oktober 2026
I had a few phone calls with Paul…
I had a few phone calls with Paul Nicolls who kept me informed during my booking procedure and his information and knowledge helped me a great deal in choosing my final journey.
9 oktober 2026
Great experience
Great sights, great guide and a very nice group of people. Tour ran very smoothly. And good value for money!
9 oktober 2026
Great sales team- everyone i have…
Great sales team- everyone i have spoken to have been friendly and efficient. Our first booking with Great rail journeys . Very impressed so far
9 oktober 2026
Efficient and focused
9 oktober 2026
First time train travelers
Leamin was so very helpful as this was our first experience setting up a train trip. He made everything so easy and answered all our questions.
9 oktober 2026
The representatives knew the product answered all questions
I had several questions and the agents were able to answer all of them. Plus, there were a couple of questions I did not think of they answered!! It was so nice to talk with representatives that actually knew the product!!!
9 oktober 2026
Quick and easy to book.
Website easy to follow making booking easy. Confirmation very prompt and when I mentioned something that I had personally forgotten to put in notes it was dealt with immediately.
9 oktober 2026
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