Greenking Pubs Reviews 

I live in the village of Kentford outside Newmarket. The Kentford pub is absolutely appalling. There is zero atmosphere and non existent customer services they wouldn’t know the meaning of a warm welcome or hospitality. I went in there for a drink with my daughter and her family at 7.15 tonight and at 8.30 we were asked to leave because they were closing ! On the way out when we were talking amongst ourselves saying how unimpressed we were. A boy who was behind the bar (definitely a young brat) not a young man. Told us no one had asked us to come in ! Do NOT waste your money the decor is dreadful it smells of fish and the ladies loo is like a freezer ! The manager and the brat behind the bar should go on a weekend to Dublin to see how a quality pub is run . The Kentford it’s a joke. There are two new housing estates being built they have a good location and a beautiful garden and no idea how to create a decent village pub avoid at all costs

Lovely meal as always at The Old Bell Harpenden. Friendly and helpful staff and fantastic food. Thank you Jackie and Sharon amazing customer service today.

The review is about the Whitehouse pub wetherby road Leeds. I was asked to play father Christmas over December 2024, This was arranged to be a cash payment from Adam ( manager) at NO point was I asked to be DBs checked, Not even a risk assessment for the role. Everybody can make their own minds up if this is right knowing your children are vulnerable while being in their premises? This has since been brought to their attention (Reginal manager). But they won't reply to my phone calls or emails. It's a shame because the pub has great staff and the food is great led by Carla head chef.

I went into Wetherspoons in Sevenoaks yesterday evening where the rugby was showing on their screens. (Using the rugby as an example of how busy they were) It was absolutely packed with people eating and drinking and no free tables. When the rugby finished people started going. The tables were cleared and wiped immediately and chairs put back to where they belonged. It looked like they had never been as busy as they were. Now this is Wetherspoons, so why can't the Bull at Otford Kent do the same. Been there on a Saturday evening and all the tables were absolutely full of plates and glasses and staff were standing around chatting at the end of the bar and I had to clear a table myself to sit. It was still like It when we left 2 hours later. This has happened on 3 occasions now, and I have given up. It seemed like this pub had got itself together which was wonderful, but the staff are letting it down

Mum, siblings and kids had Christmas Dinner at the Thorn Inn Warrington on Christmas Day.
Meal was beyond sub standard and late.
Although a complaint was raised, the apology came back that Chief Cook had gone sick that day, very little else.

I’d expect a partial refund, or a compensatory meal as the meal cost a substantial amount.

Very disappointed with the response

The good companion in portsmouth was an amazing visit, great food and the staff were amazing. Mandy was awesome and made the visit even more enjoyable

Went for a meal at the Mersey Clipper Prenton. Great food and fantastic service :)

Came into for a few drinks with a friend into the oak tree farm Sunderland, went to the till to order desert and the server Leah’s attitude is not great very abrupt and quiet rude.

Other couple was ordering deserts and she said no more of the eclair and I said ‘do you have the eclair for my order’ to the response of her saying WHAT. Need to learn manners, I say as a customer.

I went to Barlow Croft in Wythenshawe Beth greeted us and took to our table we had booked Beth was very friendly polite and was very helpful when we ask for anything. The carvary was very busy but we where served quickly and the food was delicious staff on carvary where cheerful and polite we will definitely be back thanks

Fantastic service by Jules today at Greyhound Northampton

Greeted promptly by Ryan who took us straight to a table.
Drinks arrived promptly after ordering, shortly followed by our meals which were good value for money and tasty.
Ryan also assisted me to navigate my phone to use my voucher.
Very polite and helpful!
Will visit again.

Food and service amazing .. the Sunday lunch was cooked beautifully very busy but this didn’t affect the prompt friendly service

I ordered halloumi salad with none existent quinoa, mixed beans (just 2 on plate) and kale . the 2 strips of red pepper were raw not roasted … my salad contained 75% gem lettuce .. cost £10.95
Green king was Lymewood haydock st.helens

Today 6/7/24 I visited The Bridge Inn at Shawford for breakfast with my wife and son. Adam and the whole team were pleasant and friendly and very welcoming. The food was great as was the service and we had plenty of time to enjoy our visit.

Sandmartin pub at Chafford Hundred Thurrock.
We arrived for a drink at 5.30pm there was a reserved notice on the table for 6.45 under the name Kelly (there were other tables with the same name). When a couple of people arrived sitting at another table, the guy came over and said that we had to move….it wa La 6.30pm we said that we would finish our drinks and vacate the table, he became aggressive and threatening and demanded we leave immediately. We are locals, and this is one of the reasons we done go to this pub, the ‘regulars’ are aggressive and think that they own the pub.

Waterside pub rugby Warwickshire
Took the family for a meal 9 of us including children all vegetarians had the carvery and our options was a pie order on the app at table when the waitress came to the table with some of our order for the children we went to get the adults the server at the counter only recognised part of our order we had to tell him the extra ie the pie's and was told the kitchen will be bring over to table after 20 mins we asked where they were told the kitchen had forgotten about it ❗ and they would be with us in 9 mins 45 mins later I asked again as we had finished our meals without the main part of our dinner and told you can have them as a takeaway 😡 so we did when I mentioned our problem with the management team they said yes we are aware of the problem we hope you enjoy your meals thank you for coming great customer service NOT ❗❗😡😡 if you love meat and a carvery that's great however if you're vegetarian maybe chase your order from the start as for going again it's going to be a big change of attitude before i take my family again 😡😡😡

The food was appalling and I have pics I would like to show ,,,of the RAW CHICKEN,,, we were served ,,, the customer service has actually been worse than the food ,,, if that’s possible that is ,,i ,wish I could put a pic or two on this review ,,,

How discusting the food, service and attitude was
At the brookehouse farm swindon tonight
Ruined birthday meal
-10 STARS
Raw chicken
Burnt burgers over 45 mins wait for 2 missing meals
Never again

My husband and I went to 'The Sloop Pub' in Kingskerswell near Torquay.
We had the BOGOF big breakfast deal £4.79!! what exceptional value.
The meals were delicious and the service was great.
We had previously been to the Pub for their lunch time deal which was also great value and very tasty.
Well done Greenking!!

Have been going to the Garden Hall Inn for past 2 years for the pub quiz and purchasing food to my horror this rectangular shape supposed to be a fish with hard batter appeared a replacement appeared looking like fish not much better
I do not expect 5 star food for the price but would
expect to have food that is edible what was served
not far off food poisioning