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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Reasonably simple to register and add your details. Need your current info first, then activate the account via the email link. Once activated, you add previous addresses, names, etc. I didn't think... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Initially my results came back as negative. However some months later I was informed of a match. The policy information was correct and the insurance company said my letters had been returned. So at l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was simplicity itself to register, sit back & wait for the results - absolute child’s play with nothing to lose. Start tracing what legally belongs to you that’s down some rabbit hole with this fir... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Scam! They require extensive personal information, including your address, ID, and photo, but do not allow you to opt out of sharing your data with third parties. After submitting everything, I rece... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Alternatieve financiële diensten

Geschreven door het bedrijf

Bring lost accounts, pensions and investments back home. Find everything from your first bank account to your forgotten shares for free.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

109 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,9

Alle reviews

(109)

77 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Amazing result

I was not expecting the result I got, a few weeks of waiting and I have been reunited with almost £15k from a private pension due to opting out of SERPS. I did not expect anything at all but thought it worth checking....wow, I am amazed, thanks so much.

2 mei 2025
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Thank you so much for sharing this amazing news! We're delighted that we have been able to help.

Beoordeeld met 5 van de 5 sterren

Gretel to the rescue

I've been trying to find an old pension plan that I took out a number of years ago, I even had a policy number and everything, no one could find it. But after a few months Gretel has come to the rescue and found it for me. Just waiting on confirmation from the pension company now, so 5stars for gretel for coming through.

26 april 2025
Review zonder uitnodiging
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Antwoord van Gretel

Thanks so much for taking the time to leave such a positive review. We really appreciate you taking the time and we're glad we could help.

Beoordeeld met 4 van de 5 sterren

Painless

Painless access - high security but if you know your details then no issues arise. It seems I may have a forgotten private pension - have contacted the company concerned and they are now progressing my query. It would be lovely to receive any amount, however small. Pleased Gretal alerted me. Thank you.

17 april 2025
Review zonder uitnodiging
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Antwoord van Gretel

Thank you so much for your review - we're delighted to have helped. As I'm sure you'd expect, data security is of paramount importance, but we've tried to make the process as easy as possible.

Beoordeeld met 5 van de 5 sterren

Give Gretel a go it’s free

I had heard about Gretel and decided to join. All I can say is amazing they found a lost pension from many years ago. I would never have found this on my own. This service is completely free and they do not take any commission. Thank you Gretel

16 april 2025
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Thank you so much for taking the time to leave a review. We're delighted to have helped!

Beoordeeld met 5 van de 5 sterren

Tom was so helpful!

Tom was so helpful. Communicated well and persisted until he found my daughter's Child Trust Fund. I definitely wouldn't have tracked this down without him.

24 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Names changes are rubbish

When you have been married, divorced, changed your name back to your maiden name, then got married a 2nd time - it can't deal with this. I have told it numerous times what my name change was on what date and what my evidence docs are and it shuffles it round into the wrong order. It thinks it knows better than I know myself what I was called and when. Annoying.

22 maart 2025
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Hi Deborah. Thank you for your feedback. Gretel is in fact built to deal with multiple name changes and we have hundreds of thousands of members in a similar situation who have not encountered the issues you've raised. You are very welcome to email support: https://www.gretel.co.uk/contact and we can help you get this sorted quickly.

Beoordeeld met 1 van de 5 sterren

I have been on this for months on end…

I have been on this for months on end and provided ample details to no avail. Not sure how hard they are getting on at companies but I think I’m gonna have to try a different one to use

2 maart 2025
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Thank you for your feedback. We're sorry that you haven't had a match yet.

Gretel works by interrogating the data that companies share with us. This means that if a company isn’t yet working with us or sharing specific data with us, we may not be able to get a match.

However, we do also have a sizable Company Search function to help members reach out to companies who are not yet sharing data with us. I hope that helps.

Beoordeeld met 1 van de 5 sterren

really not sure this works at all

really not sure this works at all. Many months past and not a dickie bird about policies my family had

21 maart 2024
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Thank you for your feedback. We're sorry that you haven't had a match yet.

Gretel works by interrogating the data that companies share with us. This means that if a company isn’t yet working with us or sharing specific data with us, we may not be able to get a match.

However, we do also have a sizable Company Search function to help members reach out to companies who are not yet sharing data with us. I hope that helps.

Beoordeeld met 2 van de 5 sterren

not sure how or why it does not pull up…

not sure how or why it does not pull up any information on me, surely it would show current pension pots which I know about. it does not pull a single result up for me

21 februari 2025
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Thank you for your feedback. We're sorry that you haven't had a match yet.

Gretel works by interrogating the data that companies share with us. This means that if a company isn’t yet working with us or sharing specific data with us, we may not be able to get a match.

However, we do also have a sizable Company Search function to help members reach out to companies who are not yet sharing data with us. I hope that helps.

Beoordeeld met 5 van de 5 sterren

Wow, so simple to use

Wow, a simple and free service to find lost money! Easy process and all done online with no hassle. Well done!

6 februari 2025
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Thanks so much for leaving a great review. We really appreciate it when members take the time.

Beoordeeld met 5 van de 5 sterren

Easy to ue made it feel safe

Easy to ue made it feel safe. Immediate result!

5 februari 2025
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Thank you so much for your positive review. We always really appreciate it when members take the time.

Beoordeeld met 4 van de 5 sterren

Easy to use and whilst it hasn't…

Easy to use and whilst it hasn't unearthed lost pensions or accounts for me yet, well worth the time registering.

5 februari 2025
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Thanks so much for leaving us a positive review. More companies are coming on to Gretel all the time, so even if there isn’t a match right away, Gretel will keep searching and any future matches will be notified by email.

Beoordeeld met 5 van de 5 sterren

Found my daughters trust fund and…

Found my daughters trust fund and amount for her 18 birthday great takes the work away from me.

30 januari 2025
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Thank you so much for your kind review! We're delighted to have been able to help.

Beoordeeld met 5 van de 5 sterren

Found lost shares

Found lost shares - or at least company name (as have changed hands several times I think), within minutes. Am following up today. Impressed. Thank you.

27 januari 2025
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Thank you so much for taking the time to leave a review. Really kind of you and much appreciated.

Beoordeeld met 5 van de 5 sterren

Nice surprise

Easy to find any lost accounts. My son’s child trust fund that was set up and forgotten about was located straight away! Nice surprise since I didn’t expect anything to show up! Thank you!

31 december 2024
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Thank you so much for your kind review. Delighted to have been able to help.

Beoordeeld met 2 van de 5 sterren

Waste of time and hope

Been registered for a few months and absolutely nothing!!! Registered with another one and within seconds I had virtually all my pension info. You say you are new, but all my providers are well known such as Scottish Widows, but to have NO RESULTS is really poor!!!

26 november 2024
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Hi and thanks for your review.

We are still relatively new and have a lot of ground to cover before we have all the providers working and sharing data with us which is why a match may not happen immediately. Whilst our coverage is by no means complete, Gretel is always on. This means that once a member has created their account, even if there isn’t a match right away, Gretel will keep searching and any future matches will be notified by email.

I'm sorry that we haven’t been able to provide an instant result but we will work tirelessly to get more and more providers to share their data.

Beoordeeld met 5 van de 5 sterren

Polite, Curtious & Helpful.…

Having registered with Gretel a few months ago and in all honesty having forgotten I'd done this, it was a great surprise to hear that they had found a policy I didn't know existed. I was anxious with the ID questions and reached out to the Gretel Support Team, Tom Simmonds was so helpful and guided me through. Thank you

7 november 2024
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Thank you so much for this generous review. We really appreciate your taking the time to leave these kind comments.

Beoordeeld met 5 van de 5 sterren

I was met with kindness and empathy

I was met with kindness and empathy. The lovely case worker kept me updated on the progress, actioned documents promptly. Gretel has strict rules and I was reassured that they will only release information once all information has been cross checked. Highly recommned this, epecially during such a difficult time. Thank you very much.

9 oktober 2024
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Thank you so much for your kind review. It was a pleasure to support you through this more complex case.

Beoordeeld met 5 van de 5 sterren

Located my deceased husband's shares

Registering on Gretel was the most productive this I have ever done since the passing of my husband in 2020. We are now in 2024 and they found! an investment for my late husband. It was not found straight away but I got a message that they will continue to search and I couldn't believe it when about 6 months later, I got an email saying they find 1 account in his name. I contacted the company and YES! there was an account with very significant amount. Without Gretel, that money would have been lost because I had no idea it was there. I will recommend Gretel to anyone in similar position.

6 september 2024
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Thank you so much for your review. We really appreciate all the feedback we get.

Beoordeeld met 5 van de 5 sterren

Highly recommend

I found this wonderful service on Martin Lewis, Moneysaving expert. Whilst in my case (5 shillings from 1965 in an old Post Office Savings Bank) there wasn't a hidden surprise, they were amazing in helping me to quickly ascertain this fact. Excellent service.

25 september 2024
Review zonder uitnodiging
Logo Gretel

Antwoord van Gretel

Thank you so much for your review. We're always here to help.

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