Gripix Reviews 

896
•
TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

While I was frustrated at poor stock levels of the ankle length Gripix sock that I wanted, I thought I’d try their calf length socks, which were in stock. Delivered quickly, they’re good for the yoga... Toon meer

Beoordeeld met 5 van de 5 sterren

Faultless from ordering to delivery. Clear communication and email updates throughout. Delivery was by Amazon so top notch. Socks are fantastic quality and better than the other brands out there. My s... Toon meer

Beoordeeld met 3 van de 5 sterren

went for these over a previous other make version, based on delivery time and charge, arrived quite quickly, but for my size the large socks are far too big, as the grip parts ride up the heel, making... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered shin guards but the sizes on website are different to those delivered. Tried twice to email company to return item to get return address ( as per their policy). They simply do not reply, so y... Toon meer

Bedrijfsgegevens

  1. Sportwinkel

Geschreven door het bedrijf

At Gripix We Stock And Sell The Best Grip Socks On The Market! We Offer A Wide Range Of Grip Socks Varying From Mid-Calf, Ankle And Full Length Socks. As Well As Other Accessories Such As Sock Sleeves, Sock Tape And Shin Guard Pads. Grip Onto Your Goal.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

896 reviews

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3,5

Alle reviews

(896)

17 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Best grip best experience SOOO comfortable

These grip socks from Gripix are excellent. I tried different types of socks from GTE and other brands, but these ones from Gripix are much better sized and comfortable. There is a big quality difference and they arrived the next day.

20 oktober 2023
Review zonder uitnodiging
Logo Gripix

Antwoord van Gripix

Hi Abdul,

Thank you so much for your review. We appreciate the positive feedback and we hope we see you again soon!

Kind regards,

Laura - Customer Care Assistant

Beoordeeld met 1 van de 5 sterren

DO NOT USE - AVOID AT ALL COSTS

DO NOT USE!!!

Ordered some socks on 1st October which I had to return as my child's club did not allow calf length ones. At the point of organising the return, I ordered some ankle length ones.

20 days later, I am STILL waiting for a refund for the original order and customer service have stopped replying to emails.

The second order has been lost by Amazon shipping and their advice is to contact Gripix to sort refund/replacement. And guess what? No one is responding to emails.

I've had to go to my bank to start a chargeback for both orders in the hope I get my money back.

AVOID AT ALL COSTS.

23 oktober 2023
Review zonder uitnodiging
Logo Gripix

Antwoord van Gripix

Hi Rachel,

Thank you for your feedback. We are sorry for the issues caused.

Unfortunately, the shipping courier lost the parcel on this occasion. We had tried our best to track the parcel and a replacement was offered.

However as you had opted for a refund, we had processed the refund for both orders and this may have taken a little longer to get back you than expected as it does sometimes take 3-5 business days to process.

We are sorry for the negative experience on this occasion, we would be willing to send the parcel out to you with a different courier service to ensure better delivery service.

Kind regards,

Laura - Customer Care Assistant

Beoordeeld met 1 van de 5 sterren

Poor shipping experience

I cannot comment on the socks as they have never arrived, despite having been ordered twice … one disappointed grandson on his birthday today! Gripix apparently use Amazon Shipping, yet the tracking numbers provided do not relate to my order. Amazon Shipping also state “we do not have your parcel”. Then yesterday I received an email saying my parcel had been “left in the mail slot” (at a time when I was by my kitchen window adjacent to the front door and was able to see clearly that no courier had arrived and no parcel had been delivered. This all feels very suspicious! I shall be requesting a refund.

21 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Recommend.

Easy to order, arrived on time and I am impressed with the quality. My son has been very happy with them so far. I would order these again when needed.

29 augustus 2023
Beoordeeld met 5 van de 5 sterren

very good

very good products and helpful staff in all circumstances helpful in dealing with a returns which i collected in person

9 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesome Company Values

Awesome! From the quality of their socks to the customer service. Absolutely brilliant. I purchased a few for my nephew and now all of his friends want a pair too! I would 100% recommend to everyone!

22 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Customer Service

Amazing customer service from the team at Gripix. Love everything about the grip socks. Can't wait to use them in my next football match.

22 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

BUY FROM ANYWHERE EXCEPT FOOT GRIP UK... DO NOT RECOMMEND

Worst communication ever.
Deceitful postage information.
Rang bank to reverse transaction and finally Foot Grip sent out my product to then find only 2/3 of the order showed up.
Sent follow up emails and no reply.
Decent product though steer clear of this company.
DO NOT RECOMMEND

19 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have never received the goods

I have never received the goods. You have sent it to a wrong address in Geelong It was supposed to be a Christmas present for my grandson and has only just been sent 2 months after I ordered it.
Originally I would have given you my postal box address as that is where all my post goes to.
My actual adddress is 15 Warwick Hill Drive Point Lonsdale 3225. There is no facility to receive mail there ie no letterbox. All together this has been a very bad experience and would ensure I don’t deal with you again
Jo Fearon

10 december 2022
Beoordeeld met 3 van de 5 sterren

Lack of communication

I am disappointed with the lack of communication from Foot Grip regarding my order. I was only told the socks were not in stock after I sent a query, one month after I placed my order. I then asked for a refund, which was ignored, and then the order was dispatched. The socks took about six weeks from order to delivery - I would have liked to have been informed of the delay before ordering.

19 februari 2023

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