gunnergear.com Reviews 

447
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

im 81 retired senior laser and rocket development scientist us army,,,,wary of any remote internet purchasing. I purchased several items from these guys,,,,never have i recieved, in person or remote... Toon meer

Beoordeeld met 5 van de 5 sterren

Oh yeah, I got my Donald Trump limited edition, EDC Keep America Great, spring assist, mechanism knife today!!! 🤩👍👍 Donald Trump celebrated his win, against, Kamala Heroins, election ra... Toon meer

Beoordeeld met 5 van de 5 sterren

I had an issue with a defective product. The response from the company was immediate and satisfactory in every way. We used 1 photo transmitted to define and identify the defect. New scope arrived in... Toon meer

Beoordeeld met 1 van de 5 sterren

I just got my Black Widow knife today deployed it once and it wouldn’t retract into the handle. This is the second knife I’ve had problems with, I’m not sure once I get them both back to Gunner gear t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sportwinkel

Geschreven door het bedrijf

Gunner Gear offers the highest quality brands that experts have come to know and trust. By partnering and networking with the top companies in the industry, they've built an online reputation that is unmatched with prices that are unbeatable.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

447 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(447)

64 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Security Camera Order

Customer Service is top notch. It turns out to be an unexpected supply issue. They immediately responded to my concern and offer a fair resolution. I will buy here again.

25 augustus 2025
Review zonder uitnodiging
Logo gunnergear.com

Antwoord van gunnergear.com

Hello Roger,
Thank you for your feedback. Unfortunately, we’ve just been made aware of an unexpected delay with the Spy Camera you purchased. We sincerely regret that this was not communicated sooner.

As a very small American business, we do our best to ship as quickly as possible, and in fact both of your previous orders with us were fulfilled and shipped within a few days of purchase. This delay is an isolated situation, not reflective of our usual service, and we regret the inconvenience it has caused.

We’ve already sent you an email with a resolution, please check your inbox (and spam/junk folder just in case). We truly appreciate your past support and look forward to making this right.

Best regards,
Customer Service Team
Gunner Gear

Beoordeeld met 5 van de 5 sterren

I committed to purchase a set of…

I committed to purchase a set of President Trump Knives, that included one knife a month for eight consecutive months. After the third month, as promised by Gunner Gear, they sent me a very nice wood display case with a lighted background that impressively shows all eight knives. The payment was deducted on the same date every month, and I received the final knife today. I appreciate that. I also purchase items occasionally from Gunner Gear, and they're always high quality, affordable items. Thanks folks, your customer service is remarkable, and you've answered every question I've ever asked. I have a very high opinion of this company based on my experience dealing with them for just shy of one year.
It's disturbing to read comments by a select few that display their ignorance by using derogatory and potentially damaging words like "scam" in their feeble attempt to gain attention. I take this more personally than I should, but that may give you an idea about how I've come to like and trust Gunner Gear.
I'll buy from them whenever I can..
Jimmy Farrell

18 augustus 2025
Beoordeeld met 1 van de 5 sterren

Scam

Scam! Scam! Scam! I absolutely did NOT sign up for a stupid "blade of the month club"!!! When I tried to sign in it didn't recognize my password and wouldn't send me a link to change it to opt of their money making scam! I will report this company to the consumer protection agency and better business bureau and warn EVERYONE that I can not to do business with this "company"!

18 augustus 2025
Review zonder uitnodiging
Logo gunnergear.com

Antwoord van gunnergear.com

Hello Skott,
Thank you for your feedback. To access your account at any time, you can register your email using the following link: http://gunnergear.com/register

To clarify, you elected to receive special pricing for The Black Widow Blade as part of a promotional offer that included enrollment in The Blade Club. All relevant information about the subscription and any add-ons was clearly presented during checkout, and confirmation emails were sent to ensure transparency.

That said, we’ve already taken care of your request by canceling the subscription and providing a cost-free path to a full refund for the item sent as part of your membership.

We kindly ask that you reply to our email confirming this information. If your concern has been resolved, we would greatly appreciate it if you could update your review and star rating to reflect the facts and the resolution provided.

Best regards,
Customer Service Team
Gunner Gear

Beoordeeld met 1 van de 5 sterren

Absolutely thieves

Absolutely thieves! Don't bother liars and cheats.

4 augustus 2025
Review zonder uitnodiging
Logo gunnergear.com

Antwoord van gunnergear.com

Hello Chris,

We take these concerns seriously and would like the opportunity to look into this further. At this time, we have not been able to locate an order under the information provided in your review.

Please contact our customer support team at support@gunnergear.com with any details you may have, such as your full name, order ID, or the email address used at checkout, so we can investigate and assist you directly.

Gunner Gear is a small American business, and we are committed to ensuring every verified customer receives their order as promised.

Best regards,
Customer Service Team
Gunner Gear

Beoordeeld met 5 van de 5 sterren

I like the products I've bought

I like the products I've bought, well made, & at a decent price. I had a problem with shipping. they replied and resolved my concerns in under 24 hours. Good quality products. Good customer service. I'll continue to buy from them.

13 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My husband loves his knife set and we…

My husband loves his knife set and we are about to receive our last one. We had problems with our credit card on this one and the team worked with us quickly as we got the bank to stop declining and we're finally able to make the transaction. Thank you!

5 augustus 2025
Beoordeeld met 5 van de 5 sterren

My package was sent back to them as the…

My package was sent back to them as the address was incorrect. I immediately contacted them and they resent it with correct address. My order was exactly what I wanted and I was very pleased. I will certainly recommend this company to everyone, especially when they see my mercandise!

9 augustus 2025
Beoordeeld met 5 van de 5 sterren

Kudos to Emily S your customer support…

Kudos to Emily S your customer support specialist for handling my issue. Emily did a great job offering suggestions, promptly retarding my emails and finally resolving the issue completely. As I said before… Gunner gear offers-unique and quality products and based on the support I received from Emily, you have excellent customer support. Those two things combined, are key to a successful thriving business.
Well done!
Mike

31 juli 2025
Beoordeeld met 3 van de 5 sterren

Overall not impressed with the…

Overall not impressed with the GunnerGear company, received their add through Guns.Com for the "Silverback" limited supply knife *flash sale* my total was $133.07 with shipping, not bad considering the knife is $190 not on sale. Then came the shipping, the company wrapped the shipping label over the edge of the package according to USPS which caused it to be delayed almost a week which I reached out to try and inform them of the issue to prevent further customer ordered being mishandled but they disregarded and reinformed me the package was coming and they had done their part. Today the knives finally came in and I'm not very impressed, for knives that new should have been 190$ I was expecting higher quality. Knives came with screws loose, scratches and rough spots on the aluminum and steel blade. I'm a machinist so I care a lot more about the finish quality of a product and might be picky but even for some $60 knives they seem to have lacked in the Quality Control department or maybe I was just expecting more. If your looking for a EDC knife that is high quality and stands out look elsewhere, but for a daily carry that you'll use and abuse these aren't bad knives at all. Blades are sharp, double action in and out is snappy and smooth overall build quality isn't bad. Just overall unimpressed with the finish quality of the machining and the paint/coating. And the responses from the company. (Again they did nothing wrong but could improve on the way they handle their packaging but didn't reach out or inquire to figure out what about, just claimed they did their part.)
Was excited for high quality USA made knives and while they are indeed USA made I wouldn't say the quality stands head n shoulders above other brands. Would love to hear some feedback from the company and talk to someone about my thoughts and experience to help prevent more new customers from having the same issues.

29 juli 2025
Review zonder uitnodiging
Logo gunnergear.com

Antwoord van gunnergear.com

Hi Mathew,

Thank you for your thoughtful and detailed review. We’re sorry to hear your experience didn’t meet your expectations and would like to offer some clarification.

Your order (#DA5DA2852C) was placed on 07/17/25 and shipped on 07/19/25. We provided tracking information and fulfilled the order within the promised time frame. While we regret that USPS may have delayed the final delivery due to a label handling issue, we were not made aware of this concern until after shipment, and we did reply promptly to each of your emails.

We genuinely value feedback about shipping practices and product quality. The Silverback is designed to be a practical, durable everyday carry option, though it should absolutely meet a standard of finish we can be proud of. If you believe your knives arrived defective or below that standard, please contact us at support@gunnergear.com with photos, we’d be happy to investigate and offer a solution.

We appreciate your support and your honesty, and we’d be grateful if you’d consider updating your review to reflect the full resolution of the issue. Your input helps us continue improving the customer experience.

Best regards,
Customer Service Team
Gunner Gear

Beoordeeld met 1 van de 5 sterren

I did order some products from this…

I did order some products from this company and I was not impressed with the quality. Somehow I was registered in the knife of the month club (don't recall signing up for that)? I cannot get through to talk to a real person. Not impressed.

21 juli 2025
Review zonder uitnodiging
Logo gunnergear.com

Antwoord van gunnergear.com

Hello Scott,

Thank you for your feedback. I'm sorry to hear about your experience and would like the opportunity to make things right.

We were unable to locate an account under your name, but we’d be happy to assist further. Our support is centralized through email to ensure clear and documented communication. Please reach out to us at support@gunnergear.com, and we’ll gladly review your order, clarify the subscription enrollment, and provide return options if needed.

We appreciate your support and look forward to helping resolve this for you.

Best regards,
Customer Service Team
Gunner Gear

Update 07/24
We were able to connect with Mr. Mclaren and clarify the details regarding the subscription. He chose not to return the most recent shipment for a refund, and the matter has since been resolved.

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

Awesome Customer Service. Absolutely Love the EDC Knife I received. Great Communication. Thanks for helping us Support the U.S.A.
Keep up the wonderful work you are doing. Thanks Again

9 juli 2025

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