im 81 retired senior laser and rocket development scientist us army,,,,wary of any remote internet purchasing. I purchased several items from these guys,,,,never have i recieved, in person or remote... Toon meer
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Lees wat reviewers zeggen
Oh yeah, I got my Donald Trump limited edition, EDC Keep America Great, spring assist, mechanism knife today!!! 🤩👍👍 Donald Trump celebrated his win, against, Kamala Heroins, election ra... Toon meer
I had an issue with a defective product. The response from the company was immediate and satisfactory in every way. We used 1 photo transmitted to define and identify the defect. New scope arrived in... Toon meer
I just got my Black Widow knife today deployed it once and it wouldn’t retract into the handle. This is the second knife I’ve had problems with, I’m not sure once I get them both back to Gunner gear t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Gunner Gear offers the highest quality brands that experts have come to know and trust. By partnering and networking with the top companies in the industry, they've built an online reputation that is unmatched with prices that are unbeatable.
Contactgegevens
4300 S US HIGHWAY 1 203-291 , JUPITER, FL, 33477, Verenigde Staten
- 888-572-8551
- support@gunnergear.com
- gunnergear.com
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Gunner backs there products
When the item I purchased failed. I sent memo to support. They replied with a solution. Gunner backs there products
Happy knife owner
Got a Trump knife for free just had to pay for shipping. Doesn’t get better than that, right. Once the order was in route I could track the order if I wanted to. It was delivered on the very day the tracking said it would arrive. The Trump knife was way better than I thought it would be. Very nice actually. Thanks again for sharing the offer and shipping it to me. Great job Gunnergear!
Terrific quality
Terrific quality, sturdy built and top quality release/extraction mechanism. Good steel on blade, holds a sharp edge.
In my opinion
In my opinion, the different products I received, some were cool, unique and useful. But, I thought the price was the same for the good stuff and the not quite good worth the price products. Basically, overall not everything was worth the subscription price.
Thank you all soooo much!! I love your company!!
My experience with gunnergear has always been great!! The products are outstanding!! Custer service is top notch!!
Excellent
I have been purchasing different products from Gunner Gear and not only the products are of excellent quality but their customer service is excellent as well.
Thank you Gunner Gear.
Nice products and super fast service!
I contacted Gunner Gear with a question I had about my Black Widow Blade. It was a gift and the action had stopped working causing the blade to slide freely in the handle. They replied within a few minutes with an easy reset troubleshoot and my knife is back in action! I will be back for more!
Enjoyed the great selection of knives!
Great selection and looked forward to each month's surprise!
Heartfelt appreciation
I truly appreciated how Ms. Emily helped me with my problem of a defective
Trump pen. Though it may have seemed trivial, she was really helpful and gave attention to how the problem could be solved all the way to sending a replacement to my niece who lives in California since I am from the Philippines and ordered through her. I did not expect the caring attention she gave -she has shown me what a great and reliable company you are! Thank you!
Great Products and Customer Service
I have made many purchases from Gunner Gear and have been really happy with them. I had two knives which quit working, so I contacted their customer support. They responded immediately and helped me get the knives replaced through the warranty. It was easy and seamless and they were a big help. I’ll hands down keep doing business with them.
Stun gun/ flashlight
I purchased the tactical flashlight/stungun, worked great for about 2 weeks then flashlight quit working , stun gun still worked . So decided to see why it was rattling when shook ? Well I couldn’t believe what I saw, the battery , wires and all internal parts had 2 pieces of cardboard folded into little pieces holding everything tight together , I removed them and and all the internal parts were so loose it was a matter of time it was gonna break anyway. It looked like 6 yo put these together and hoping no one would open and see. Well I’m telling you open back end of flashlight and inspect the product , like me, you’ll be very disappointed. Let me know if this has happened to anyone else , oh called customer service and well let’s say I still have the broken flashlight .

Antwoord van gunnergear.com
Well packaged except one knife was not…
Well packaged except one knife was not inserted in the carton correctly and the end of the sheath had punctured the carton. One carton end is reinforced, but the other is not. The one knife of the two was inserted incorrectly.

Antwoord van gunnergear.com
Quick and efficient customer service
I accidentally selected some additional items onto my order. A quick email to support and those items were immediately removed. Excellent customer service!
Fixed technical order error
I ordered one item and a second that I clicked No thanks got put on the order. I contacted them immediately and they removed that second item and issued a refund within minutes.
Quality and customer service
Really enjoy the products from a quality and customer service standpoint. Durable, fair pricing, and good communication.
Great products and fantastic customer service
I really enjoyed the products I received in my subscription. I always felt like I got my money's worth. I needed to cancel my subscription due to financial constraints, and all it took was a simple email to cancel it. I will definitely subscribe again when things get better.
Ask them about the return policy
I truly believe that if you sell a product you should stand by it's performance and quality...and by that I mean at least have free returns which should include shipping labels... But Gunner Gear does not do that. So it's pretty much purchased at your own risk... because if you are unhappy about your purchase you will have to pay for the shipping fee to have it returned. And it's a strong possibility that the return shipping fee will be as much as the purchase itself.
Yeah I read your reply but still if someone is dissatisfied with the quality and the performance of anything that they purchase it seems like to me the company will stand behind that and have free shipping since I paid almost more for shipping than I did for the item. So you can say what you want to say about the what's "clearly stated" at checkout but if you stood behind your products then this wouldn't even be an issue...but like I said, you fooled me once. And as for small businesses, there are plenty that offer return free shipping. Oh and by the way as for you guys trying to see if I'm a real person or if I've done business with you guys it's evident that I have... so I'm not putting out my name and address and phone number. I'll tell you what...send me yours and we'll talk. And besides, my name and address is stuffed inside the box that I paid $30 for to return this mess to you.

Antwoord van gunnergear.com
absolutely fair and friendlt treatment
i purchased night vision binoculars and my credit card was charged much more than the purchase price. as it turned out somehow i ordered 4 instead of the one that i thought i purchased. called and they immediately canceled the order and my credit card was credited. i have absolutely no issues with gunner gear. i would recommend them to my friends
Buyer beware!
I believe this company is scam! Buyer beware! Company will initiate charges for merchandise not ordered. They claim to be a small local company but it is impossible to reach a live person or otherwise get a response from them to disuss a product or to resolve a problem. The listed phone number is automated without the ability to either reach a live person or leave a message . Simply a prerecorded message instructing the caller to use email. Have tried the "Leave Message" several times on the website, as well as sending emails to their "Support" email address. Received one automated message saying they will respond in 72 hours. That was weeks ago. I was finally filed a claim with my credit card carrier. and the outcome is still up in the air. In the meantime I am stuck with merchandise i did not order and a potential credit card charge for something I never ordered, to say nothing of the time invested and the frustration experienced in trying to resolve a problem not of my making.

Antwoord van gunnergear.com
The baton flashlight was terrible
The baton flashlight was terrible, not bright at all and the lazer pointer was worthless

Antwoord van gunnergear.com
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