Gus & Bella Box Reviews 

292
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 3 van de 5 sterren

I hate leaving less than 5 star reviews but I feel this is very overpriced and that was with the 25% discount. I’ve given it 3 because you get some good stuff in there but I’m going to have to giv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic lil company selling sub boxes that are what cats and owners want. Items are quality and arrive on time. My cats adored their recent box so much so Maisie’s under bed bunny kicking the bunny... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I really look forward to our monthly box from Gus and Bella - our cats devour the treats and love the toys. There’s always a ‘wow’ or an ‘awww’ moment when I check out the human gifts too - they’re cu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The G&B box is a subscription that myself and my two cats look forward to every month! Every single time we are astounded at the thought, love and care that has gone into the curation. From toys and t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Evenementen en entertainment

Geschreven door het bedrijf

Gus & Bella Box is the subscription box for cats - and their humans! Each month we'll deliver toys and natural treats for your cat, and cat-themed/wellness goodies for you, all tailored to a monthly theme. You can also purchase as a one-off gift box.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

292 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(292)

21 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

A box of excitement for your kitties

We recently received our first box....it had a great variety of treats for the kitties and me, even the packaging is cat friendly and caused some excitement!!! Im so pleased I signed up as I love getting new things to keep them stimulated...thank you soooooo much 😻😻😻 from Li, Monty and Pearl xxx

11 december 2020
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

You're very welcome Lianne. Thanks so much for such a positive review :-)

Beoordeeld met 5 van de 5 sterren

A very unusual and very well thought…

A very unusual and very well thought out concept for cat lovers and their felines.

You can just purchase a box or have a subscription tailor made to your affordability.

For approx £30 these kitty gift boxes are a delight, lovely packaging which your cat will enjoy sitting in undoubtably and a thoughtful collection of cat treats, wet and dried or either if you just email your preferences and lovely cat themed gifts inside which are often themed to the time of year like Halloween, Christmas etc.
You certainly get your moneys worth and a bit more.

You can suspend and resume your subscription whenever you wish and the owners couldn’t be more flexible and helpful.

There may be others offering this but they’d be hard pushed to better this service and value.

I’d like to find some constructive criticism here but there isn’t any to be found.
You’re onto a winner here and I urge cat owners and cat lovers to give this a try, you won’t be disappointed m.

7 december 2020
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Steven thanks for such a positive review! :-D Means a lot - so thank you for taking the time to feedback.

Beoordeeld met 5 van de 5 sterren

Absolutely love getting my Gus and…

Absolutely love getting my Gus and Bella box every month! There hasn't been a treat that my cats haven't loved and it has introduced me to a few brands I wasn't aware of (and will now be buying!) My smallest cat climbs into the box itself immediately and will sit in it constantly. Love the human treats too, very excited for my Christmas box! Everything is always good quality and the customer service is also quick, friendly and helpful.

7 december 2020
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Izzy so glad you and your cats are enjoying the boxes. Thanks for taking the time to review us! :-)

Beoordeeld met 5 van de 5 sterren

Had my first box in November my cat…

Had my first box in November my cat Rooney had his nose in the box when I opened it, couldn't wait for me to unwrapped his treats. Well worth the money and a few treats for us to

4 december 2020
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Delighted you enjoyed the box - thanks for taking the time to review us :-D

Beoordeeld met 5 van de 5 sterren

Love everything about it

Love everything about it. Filled our christmas stockings with all the bits

2 december 2020
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Antwoord van Gus & Bella Box

Fantastic to hear you enjoyed the box :-D Thanks for the feedback

Beoordeeld met 5 van de 5 sterren

Gus and Bella Review

I would highly recommend Gus and Bella. The number one subscription Box for cats on the market. Delivering smiles for both cats and their owners. If you like to share happiness, this box will surprise. Natural and organic products sourced for sustainability and eco friendly. Each box is a learning experience as you discover new products on the market from the comfort of your home. You’ll discover new tastes, treats and playful experiences to integrate new ways to develop your cats journey in their evolution. Excellent customer service by (wonderful Emily) - a truly great brand appreciated by cats and their owners.

23 november 2020
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Thanks for such a lovely review :-D SO glad you're all enjoying the boxes - hope you like the upcoming Santa Paws box!

Beoordeeld met 5 van de 5 sterren

Gorgeous box

Gorgeous box ! Every item in the box is high quality and usable. Lovely toys for cats that are actually usable and interesting for the cats. Human treats are also quite Tasteful and cute ( not over the top on the cat people scale )

18 november 2020
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Antwoord van Gus & Bella Box

So glad you're enjoying the boxes! :-D Thanks for taking the time to feedback - means a lot!

Beoordeeld met 5 van de 5 sterren

Brilliant product and great service

Brilliant product and great service. Quick to deliver and emails sent through the way. The box has lots of great goodies in it and the leaflet that comes has the small and big businesses that provide the items. My cat adores it!! My 12yo son adores it. It’s fab.

18 november 2020
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Antwoord van Gus & Bella Box

So glad to hear you're all enjoying the boxes Jenny. Thanks for the review :-D

Beoordeeld met 5 van de 5 sterren

Gus & Bella Greatness 😻

Just received my November Gus & Bella box, which was I think the best I've had so far although the previous ones were great too. Lots of goodies for the receiver and their Feline friends and all adding up to a far greater value than the subscription cost.
A super easy website to navigate with webchat during office hrs which I used to add December's box to my order.
Notification of when my box is posted and to be delivered.

Fabulous Service

17 november 2020
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Great to hear you're enjoying the boxes Richard and the November one was a hit! Thanks for the review

Beoordeeld met 5 van de 5 sterren

My first box - well worth it.

I received my first Gus and Bella box last week, it was packed so nicely and really exciting to see what was included. I have 8 cats, and before I'd even opened the paper inside, one of them was desperate to get to what was there. (Pillow)
We absolutely love this box, and there was so much inside too, ( all useful) . Everything inside was brilliant. I feel it was well worth the money, and I can't wait for the next to arrive. Love it.

17 november 2020
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Antwoord van Gus & Bella Box

So glad the box had the seal of approval by your 8 cats! :-D Thanks so much for a lovely review

Beoordeeld met 5 van de 5 sterren

Brilliant monthly subscription box of goodies for you and your feline friend.

I look forward to receiving the Gus and Bella subscription box each month,there are always some lovely things for me and my cat to enjoy. This month was exceptional! I love the wonderfully soft blanket and the 'What Cats Want' book. I thoroughly recommend Gus and Bella.I rarely leave my home, even before lockdown so it is lovely to receive some treats in the post each month.

14 november 2020
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Antwoord van Gus & Bella Box

Really glad to hear you and your cat are enjoying the boxes. Thanks so much for such a positive review!

Beoordeeld met 5 van de 5 sterren

Happy Cats & Happy Hooman

Received Nov box today & I may have been more excited than the cats!! Us hoomans received a lovely book (What Cats Want) teapig soothing tea & chocolate popcorn & a fab spoon with a cute cat handle for our hot chocolate nights in. I am well happy. Oh the cats..they had a laser pen a catnip cuddle cushion both of which the kittens are well impressed with. Some salmon& chicken treats & new food for elder cat, a cat advent calendar with treats, Edgar Cooper cat food & the most gorgeous soft blanket they can snuggle on. Yes yes yes I recommend Gus & Bella to all the other crazy cat folk out there. It is fabulous.

13 november 2020
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Antwoord van Gus & Bella Box

Thanks for such a positive review - means a lot :-D Hope you continue to enjoy our boxes!

Beoordeeld met 1 van de 5 sterren

Received one for our cats and couldn’t…

Received one for our cats and couldn’t get over what a rip off it is !!

Most the items in it could be bought in shops in town for a 3rd in total of the box price

Shop around and buy things for your cats yourself

12 november 2020
Review zonder uitnodiging
Logo Gus & Bella Box

Antwoord van Gus & Bella Box

Hi I'm sorry to hear you weren't happy with you box. This is in fact the first negative review we've received on Trustpilot so it's a great shame to know the box didn't meet your expectations. We do work hard to ensure every box includes items that at least amounts to the retail value of items if purchased separately in the shop. We often include a handmade item, as we like to support small UK businesses - especially in the current climate. It's harder for handmade items to compete on price as they're not mass produced in big factories. Also we include high protein natural cat food and treats which are 2-5 X more expensive then mass and supermarket brands (which tend to include as little as 5% meat). Given the above reasons, this pushes up the overall cost of the box.

Our latest Winter Tails box has a retail value of £48 if you were to go and buy each item individually. We couldn't identify you from your review to check what box you received. But we'd be more than happy to put things right and send you more appropriate items for your cat. Please just email us at: info@gusandbella.com - and we promise we can work hard to put things right as we don't want any of our subscribers to be unhappy with their box. Thanks - and looking forward to hearing from you.

Beoordeeld met 4 van de 5 sterren

We received a lovely “one time” box as…

We received a lovely “one time” box as a lockdown treat for the cats and their Human. The box contained some really nice treats for us all. It was dispatched really quickly in a nice box, which of course one of the cats tried to sit in! I would recommend Gus and Bella ... I have knocked one star off because the box included a squished Easter egg (our box was purchased in October). Perhaps I am being a little picky - but I didn’t feel it was appropriate ... it didn’t detract from the overall quality of the box though!

9 november 2020
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Antwoord van Gus & Bella Box

Hi thanks for your review - and great to hear you thought the box was great quality. Completely understand your feelings on the Easter Egg. Did you receive a past Spring Kitten box? We kept the items in the box the same as the original box that went out in April as we didn't want to stray away from the theme. But thanks for your feedback and we'll take this into account next time :-)

Beoordeeld met 4 van de 5 sterren

Really good box value wise

Really good box value wise! We got the Halloween box my cat enjoyed his treats and I loved the choc spiderweb lolly and slippers. We use the treat ball daily for his food to help it last longer he got the hang of it quickly.

8 november 2020
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Antwoord van Gus & Bella Box

Thanks for your review - fantastic to hear you enjoyed the box and the treat ball is being well used :-)

Beoordeeld met 4 van de 5 sterren

I really enjoy my Gus & Bella box

I really enjoy my Gus & Bella box. It’s always full of fun little gifts which my cats and I enjoy and like using. My one complaint is that food samples shouldn’t count as items and so I sometimes feel the box is a little overpriced because of this.

6 november 2020
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Hi Amy, thanks for leaving feedback and great to hear that overall you're happy with the box.

Because we try to include a handmade item in a lot of our boxes to help support smaller UK businesses, this can drive up the overall cost of the box. Their items are priced higher as they can't compete with toys that are mass produced in factories. Also the natural cat food tends to be 2-5 X more expensive then mass or supermarket brands just because the quality of the ingredients is that much higher. But thanks for your honest feedback nonetheless and we'll continue to work harder to make sure we're bringing the best possible value to each box :-)

Beoordeeld met 5 van de 5 sterren

Excellent box

Excellent box, first time ordering and my 3 loved the Feline Spooky items...especially the kicker, I've had to order more! Can't wait to see what's next!

3 november 2020
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Thanks for such a fantastic review! means a lot that you've taken the time to feedback :-)

Beoordeeld met 5 van de 5 sterren

New subscription

Received my first Gus & Bella box and I was delighted with it. Lots of goodies for the cats and a couple of treats for me. Look forward to the next month's box.

3 november 2020
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Antwoord van Gus & Bella Box

Fantastic to hear you loved the box! We hope you continue to enjoy future ones. Thanks for reviewing us!

Beoordeeld met 5 van de 5 sterren

Cute socks and kitten friendly

Really impressed with my first box.
Thought I’d treat my nearly 5 month old kitten Darla as the vet was very impressed with her progress (sadly she wasn’t 100% when I got her).
Thank you for making it kitten friendly by swapping the food and I adore my socks!

2 november 2020
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Antwoord van Gus & Bella Box

So glad you and Darla enjoyed the box :-D Thanks for leaving such a positive review!

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