Gus & Bella Box Reviews 

292
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 3 van de 5 sterren

I hate leaving less than 5 star reviews but I feel this is very overpriced and that was with the 25% discount. I’ve given it 3 because you get some good stuff in there but I’m going to have to giv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic lil company selling sub boxes that are what cats and owners want. Items are quality and arrive on time. My cats adored their recent box so much so Maisie’s under bed bunny kicking the bunny... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I really look forward to our monthly box from Gus and Bella - our cats devour the treats and love the toys. There’s always a ‘wow’ or an ‘awww’ moment when I check out the human gifts too - they’re cu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The G&B box is a subscription that myself and my two cats look forward to every month! Every single time we are astounded at the thought, love and care that has gone into the curation. From toys and t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Evenementen en entertainment

Geschreven door het bedrijf

Gus & Bella Box is the subscription box for cats - and their humans! Each month we'll deliver toys and natural treats for your cat, and cat-themed/wellness goodies for you, all tailored to a monthly theme. You can also purchase as a one-off gift box.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

292 reviews

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4,7

Alle reviews

(292)

21 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Disappointing :(

I hate leaving less than 5 star reviews but I feel this is very overpriced and that was with the 25% discount. I’ve given it 3 because you get some good stuff in there but I’m going to have to give away the hat (and maybe the bag). I would’ve preferred more things for the cats rather than just cat-themed things.

I got the August box and perhaps I should’ve looked into it more beforehand but there was a distinct lack of products for my cats specifically. I don’t like plastic straws and I got four of them, the hat is definitely not my style (which will be donated) and the bag just being a plain undyed canvas colour makes it not something I’d pick up usually. The notepad is okay, the design is cute but the paper feels a little cheap. The lick treats haven’t been tried yet but they look good. There was one catnip toy which my cats liked and a treat dispenser wheel thing which also feels cheap/looks awkward to use but they’ve yet to use it so I can’t fully comment on that. The poo bags and Biscoff biscuits were a nice touch though. The shipping was also fast and it was packaged beautifully. Overall not an awful experience but definitely not worth the money, in my opinion.

I would’ve reached out to customer service but I’d already opened/tried some of the products so it wouldn’t be able to be sent back.

7 augustus 2026
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Thank you for taking the time to leave such a detailed review. I'm sorry to hear the August box wasn't quite what you were hoping for.

We always want customers to know exactly what to expect before subscribing, which is why we show the current month's box photo on both our homepage and subscription page, alongside a breakdown of the contents. As a cat and human subscription box, each month typically includes:

1–3 toys, gifts or wellbeing products for cats
2–4 premium food or treat items for cats
3–4 cat-themed lifestyle products for their human

This is clearly specified on the sign up page. We appreciate that this balance won't suit everyone, and if you're primarily looking for products just for your cats, I understand why you felt disappointed as the box does not sound a good fit for you.

That said, I'm sorry you didn't contact us directly before leaving your review. Even when products have been opened, we always do our best to find a fair resolution if a customer is unhappy, so we'd have loved the opportunity to help.

Thank you again for your honest feedback. We genuinely take all customer comments on board.

Beoordeeld met 5 van de 5 sterren

Brilliant

Have been subscribed for 2 years now and look forward to it every month. My cats and I enjoy everything in the box 😊.

8 juli 2026
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Thank you for taking the time to review us :-) Delighted to hear you and your cats have been loving your monthly boxes these last 2 years!

Beoordeeld met 5 van de 5 sterren

Every month a great surprise

Each box arrives beautifully packed and crammed with great toys and bits that I'd never think of to get for my 3 cats, been over a year and not had a repeated toy yet! Cats obviously love the box as much as the fun stuff inside 🤣

15 juni 2026
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

So glad to hear your 3 cats are loving their monthly boxs! Thanks for taking the time to review us

Beoordeeld met 5 van de 5 sterren

I've been using Gus and Bella for a…

I've been using Gus and Bella for a while, and sadly for me, my previous box contained a few items that were for the wrong sex and a faulty item. I contacted Gus and Bella and I must praise how brilliantly Emily has been with handling the whole situation. I returned the items that I didn't want, including the faulty item, and was sent a replacement, which I love and was much more suitable for my needs. I was laughing also, because I was getting the toys ready for my cat, and she's more like "move out the way, I want the box and the bits of paper" 🤣 the joys of our beloved fur babies. I would highly recommend Gus and Bella, and not only the company and their products, but their customer service, which is second to none. Nothing is too much trouble for them, and they genuinely care about ensuring that a customer is happy. I will happily continue to purchase boxes as and when for my cat and myself. Thank you G&B!

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic lil company selling sub boxes…

Fantastic lil company selling sub boxes that are what cats and owners want. Items are quality and arrive on time. My cats adored their recent box so much so Maisie’s under bed bunny kicking the bunny and O’Malley is running up and down the hall mewing with his new favourite felt crab dangly stick toy 🥰

22 april 2026
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Thanks for leaving such a positive review! So glad to hear you're loving your monthly box :-D

Beoordeeld met 5 van de 5 sterren

Amazing little treat for the cats (and…

Amazing little treat for the cats (and myself!) each month, well worth the money, especially for cats who need lots of enrichment. Communication is really good and they’re a super friendly team!

14 april 2026
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Thank you for taking the time to leave us such a positive review :-D Hope you continue to enjoy the boxes!

Beoordeeld met 5 van de 5 sterren

Lovely independent subscription box…

Lovely independent subscription box company. My cat absolutely loves the goodies, and I enjoy opening it just as much. Each box has a new theme and is packed with a generous selection of useful items and treats. Their customer service is excellent—they’ve been really helpful with any questions I’ve had. Definitely worth considering; you and your cat won’t be disappointed.

20 maart 2026
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Thank you for leaving such a wonderful review! So glad you're loving the boxes and hope you and your cat continue to enjoy them

Beoordeeld met 5 van de 5 sterren

We LOVE Gus & Bella boxes packed with goodies…

I really enjoy receiving Gus & Bella boxes, they're not only great for the cats but also for me!! I look forward to seeing what goodies they have for me & my 2 cats get excited as soon as they've seen the box!! Great company & fantastic boxes!

13 maart 2026
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

So glad you're loving the boxes! Thanks so much for taking the time to review us :-D

Beoordeeld met 5 van de 5 sterren

Loving my new subscription- I have 3…

Loving my new subscription- I have 3 cats whom I simply adore and only the best is good enough for them. So, with trepidation I signed up to my first box.

Would the food included be safe, away from the big global players whom I don’t trust any more and tasty enough? Would the toys be truly play proof and excellent quality? Would the treats for me be, frankly - good enough quality.

Hell yes to all 3‼️ I love the embroidery on the sleep mask in my 2nd box, the treat dispenser is fab quality and all my 3 cats love it. The hand cream in box 1 I love (nice treat for my hands) Daisy & Lola compete to sleep on the lovely cat blanket in box 1 etc. etc. and the *free* cat bed that came with my 2nd box I expected to be pants and it’s FAB‼️🤩

Yep, still subscribed and next month the 3rd box will be arriving. Delighted and am happy to recommend xx

19 januari 2026
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Thank you for taking the time to leave such a wonderful review :-D So glad you and your 3 cats are loving the boxes so far and we hope that continues!

Beoordeeld met 5 van de 5 sterren

Amazing!

We love receiving a box full of goodies every month. The mix of pet and human items are always very good and the products are high quality. The themes are great and match up well with holidays.

16 december 2025
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Lovely to hear you're enjoying your monthly box of goodies! Thanks for taking the time to review us

Beoordeeld met 5 van de 5 sterren

Best box subscription!

Absolutely amazing!! Best subscription we’ve had. The boxes are always full of surprises and my cats absolutely love them every time! Definitely recommend ❤️

15 december 2025
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Thank you for such a wonderful review - really appreciate it and glad you enjoyed the box!

Beoordeeld met 5 van de 5 sterren

Fantastic communication, great company.

Fantastic communication. Fantastic little gifts, not only for your cats but also yourself. Great company to purchase from - Stephen and Evie (my cats) are in love!

15 december 2025
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Delighted to hear youu are all loving your Gus & Bella Box! Thanks for taking the time to review us

Beoordeeld met 5 van de 5 sterren

Gus and Bella boxes are fantastic!

Gus and Bella boxes are fantastic! I have been a loyal customer for over a year and have never been disappointed with the items I've received. There is a great range of things and my cats and myself thoroughly enjoy and look forward to it each month. Also the communication between myself and the lovely people working at Gus and Bella are always quick to answer any questions or queries. I fully recommend to any cat owner as a treat each month. It will 100% bring a smile to your face and make your cats jump for joy.

17 november 2025
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Thanks you for taking the time to lesve such a wonderful review! Really appreciate it :-)

Beoordeeld met 5 van de 5 sterren

What a great idea

What a great idea! Me and my cat both love the monthly boxes. Initially I ordered a one off box and thought I’ll stop my subscription after receiving it however I keep saying this every month. Seeing my ginger cat so happy and excited just make it impossible to stop as it’s all worth it. Every box has a different theme so you never receive same items. There’s usually also always a handmade item by another small business which is exciting to see. Honestly one of the best decisions made when I started this subscription!🥰🐈

25 oktober 2025
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Thank you for such a lovely positive review! So glad the subscription has brought some happiness to you and your cat :-)

Beoordeeld met 5 van de 5 sterren

A monthly delight!

I really look forward to our monthly box from Gus and Bella - our cats devour the treats and love the toys. There’s always a ‘wow’ or an ‘awww’ moment when I check out the human gifts too - they’re curated perfectly for the cat lover & honestly, I’m not sure who loves our boxes the most- me or my fur babies !!!

24 oktober 2025
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Delighted to hear you're loving the boxes and they can bring a bit of excitement to you and your cat each month! Thanks for the review

Beoordeeld met 5 van de 5 sterren

Amazing box

Amazing box
Gus and Bella has been an amazing box. I love that they do vegan friendly options and that it is something to share with my cat as well as myself. The catnip toys are always strong enough to give my cat a cute reaction, and she has loved most of the treats and food (she's very fussy!). I will gladly keep subscribed, really happy I found a good cat box first try.

24 oktober 2025
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

So glad your cat is loving the boxes so far :-) Thanks for taking the time to review us

Beoordeeld met 5 van de 5 sterren

Gus & Bella is cat approved !

We, and more importantly our cat, loves the products from Gus & Bella and the boxes that we receive. The concept of it is unique and really well thought out and the products that are contained within the boxes are very high quality. Delivery is speedy and communication between customer and business is fast and efficient. They are certainly approved by our cat too! Would highly recommend - all cats deserve a gus and Bella box !

23 oktober 2025
Review zonder uitnodiging
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Antwoord van Gus & Bella Box

Thank you for such a fantastic review! We're so glad your cat is loving their monthly delivery!

Beoordeeld met 3 van de 5 sterren

I am a bit disappointed leaving this…

I am a bit disappointed leaving this review

I got a new kitten and tried 2 subscription box.
Gus and Bella was the one I was looking the most forward to
But personally it was a bit of a miss for me.
I got the October box
For the human gift there was a pusheen lip balm (which wasn’t my cup of tea) and a candle which smells so strong I had to put it outside. There was also a coster that left me mildly indifferent. But it’s just personal taste.
The problem for me was that there was only 2 toys for the cat. One little bat he didn’t care for (it happens) and one wee witchy mouse that he loves but broke within 24h.

By contrast the other subscription box had 5 toys and not a single one broke despite being played with ruthlessly by my hyperactive panther.

Now on the positive side there was 3 sample of cat food I look forward to trying. He is a bit small for 2 of them as they are for adult but I don’t mind waiting. He loves the kitten option though so that’s great.
And for me there was those yummy popcorn that I finished very quickly

Now it’s only one month so I’m going to wait another one and see if perhaps it was just bad luck when it comes to the toys side of things.

Perhaps if there was one Less human goody and one extra toy for the cat I would have been less sad about the mouse breaking

11 oktober 2025
Review zonder uitnodiging
Logo Gus & Bella Box

Antwoord van Gus & Bella Box

Hi - thanks for your feedback. We do promote ourselves as being a Cat & Human subscription box, rather than predominatly cat. So there is always 4-6 items for cats (usually consisting of 1-3 toys/ accessories/ heath products, and 1-3 food samples) and around 3-5 items for humans in each box. This is advrtised across our website. We try and offer a joint experience for the Cat and their Human. I know there are other UK cat subscription boxes that provide Cat-only items which might be better suited to what you're looking for.

We tend to find that our current customers like the mix of toys vs human items, as the box has 2-3 larger toys each month - 1 usually being a potent Catnip one, which is satisfactory to what they're looking for, otherwise they'd very quickly end up with too many toys.

If you follow our social media pages @gusandbellabox - you can see upcoming sneak peeks for the items in the box, so if the human items are not to your taste you can decide to skip it from your customer account.

As for the toy, please accept our apologies that it broke so quickly. We haven't had any other complaints of a similar nature for this particular toy in the box. We always strive to put things right if any items are faulty or break. We'd be more than happy to send you a replacement out. Please just email us at info@gusandbella.com with a photo of the broken toy and we can absolutely send your cat a replacement right away.

Thanks - and hoepfully by the next box you can figure out if the box is the right fit for you and your cat.

Beoordeeld met 5 van de 5 sterren

Love my monthly box for me 4 month old…

Love my monthly box for me 4 month old Maine coon, always toys, snacks & treats. Even some for me!! Look forward to it every month

14 oktober 2025
Review zonder uitnodiging
Logo Gus & Bella Box

Antwoord van Gus & Bella Box

So glad you're both loving your monthly box, thanks for the positive review!

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