I’m tryin to cancel my membership but I couldn’t do it as I have to provide documents to prove that I am no longer interested. It’s not like I am joining other gym but I have moved to another place an... Toon meer
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Love the range of classes on offer and the majority of the instructors are fabulous. However, the gym is filthy. The level of cleanliness and standard of cleaning is appalling. The group exercise... Toon meer
Bedrijf heeft geantwoord
Classes are either morning or early evenings, for many people not convenient, who works non-standard schedule. Cancellation of contract is a nightmare. Why I should provide all medical reports, or... Toon meer
Bedrijf heeft geantwoord
كل الشكر للكابتن بكري و الكابتن يوسف ، ع المجهود الطيب الي يقدمونه لنا وخاصه الكابتن بكري كل الشكر له وانه يحاول يطور الشباب الي موجودين Many thanks to Captain Bakri and Captain Youssef for their... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In 2017, GymNation burst onto the UAE fitness scene, with a mission to become The People’s Gym and an ambition to make improving your health and wellbeing by going to the gym less intimidating, more affordable, accessible, and fun for everyone in the region. We felt residents had been overcharged for substandard (and boring) gym facilities for far too long. This had to stop! So, we decided to lead a new movement, and spearhead the fight against inactivity. GymNation was born, and it was time for us to provide a better kind of gym experience, one that builds strength and self-confidence. One that stands with everyone, for every ability, for every shape, and for every size. A gym that is actually committed to getting more people moving across the region. We don't just call ourselves "The People's Gym", we live by that motto too! You don’t have to chase impossible perfection at GymNation, and you don’t need to have buns of steel, a six-pack, and muscular arms to be welcome here. GymNation is a community here to support everyone, to celebrate and inspire each other to become better versions of ourselves, whatever our fitness goals.
Contactgegevens
Control Tower, Motor City, DXB, Dubai, Verenigde Arabische Emiraten
- getfit@gymnation.com
- gymnation.com
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Heeft 73% van zijn negatieve reviews beantwoord
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Antwoord van GymNation
Proud to be part of GymNation
Proud to be part of GymNation. Great energy, supportive teams, and a strong focus on creating a positive experience for both members and staff. It’s exciting to see the company continue to grow and improve.

Antwoord van GymNation
The gym is so good even the environment…
The gym is so good even the environment inside the gym.
My question why they not open the sauna in branch Alain Mall??!!!!!
We need it it plllllzzzzz

Antwoord van GymNation
Great atmosphere at the gym, just waiting for my branch to reopen!
I’ve had a really good experience with GymNation overall. The gym has a great atmosphere, good equipment, and I’ve always enjoyed working out there.
The only reason I’m giving 4 stars instead of 5 is because my usual branch has been temporarily closed for quite some time, which has made it very difficult and inconvenient to visit the other branches. I hope it reopens soon because I really enjoy being a GymNation member! 🤍

Antwoord van GymNation
Les Mills classes are amazing
Les Mills classes are amazing. My partner joined a month after me and now we go together most evenings, which honestly keeps us both accountable.

Antwoord van GymNation
Very very bad experience
Very very bad experience
Detailed Review
Very disappointed with my experience at GymNation. The biggest issue is the poor customer service and lack of follow-up. I was given assurances that my membership cancellation would be taken care of, but despite repeatedly following up, nothing was properly resolved.
What is most frustrating is having to contact them again and again for something that should have been handled the first time. Every time I follow up, I receive another assurance, but there is no proper action or clear update.
I honestly expected better professionalism and customer support from GymNation. The experience has been extremely frustrating and has left me feeling that once the membership is taken, customers are not given the same level of attention.
If you are considering joining, I would strongly recommend understanding their cancellation policy and getting everything confirmed in writing before signing up. My personal experience with the cancellation process and customer service has been very disappointing.
1 star is honestly more than this company deserves.
1 star is honestly too generous.
The most unorganized company with absolutely horrible customer service. Be very careful before paying! Once they have your money, good luck getting it back if you need to cancel. Nobody answers calls, complaints are ignored, and they simply don’t care.
Ladies, don’t waste your money just because it’s advertised as a ladies’ gym section is there. The equipment is very limited and definitely not worth the price.
I even saw a similar Google review before joining and ignored it because of their promises. I regret it. I’ve also met other members who had the same experience and never got their money back. I myself it’s still one month and more that i didnt get my money back.
Awful service. Complete waste of money. I will make sure people will know who ur truly are
24 hour access is the whole reason I…
24 hour access is the whole reason I signed up, I work night shifts and this is the only gym neer me that actually works with that schedule. Machines are always in good shape

Antwoord van GymNation
I've joined gyms before in the UK and…
I've joined gyms before in the UK and quit within a month, but this one's different. My pt actually adjusted the program when I told him my knee was acting up, and he checks in every couple of weeks to tweak things. The app for booking sessions is a bit clunky but honestly a small price to pay.

Antwoord van GymNation
Very bad experience..they do offers to…
Very bad experience..they do offers to collect refund amount as i didnt use it at all and i asked th erefund within less than 14 days as oer their policy of cancellation . when i visited again the accountant mentioned that no refund in spite as per UAE regulations
Please take care of such place
Paid for membership and now refused to…
Paid for membership and now refused to refund back.
GymNation is a great gym to start your…
GymNation is a great gym to start your training journy

Antwoord van GymNation

Antwoord van GymNation
Nice gym I have work with them long…
Nice gym I have work with them long time I like the gym hop the open the extension soon so we will have big space soon

Antwoord van GymNation
dont sign up , you will regret it!!
I would strongly advise anyone considering GymNation to not through with it, i just had a customer service agent call me and shouting at me.
Best for interactive body movements with their classes
The gym is great for beginners, especially for people like me who are not familiar with some of the equipment. They also offer a variety of classes, which is very helpful if you don’t have the energy or confidence to self‑teach in the gym. The classes are interactive, engaging, and allow you to explore different workouts throughout the week.

Antwoord van GymNation
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