Very disappointing experience with Hachette Learning. I paid for my books and also paid substantial delivery costs, yet the delivery company is refusing to deliver them because of an additiona... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very useful platform and even more useful staff. Mo is particularly helpful and is always so quick to reply and help with any queries!
Initial support was great, however as soon as we placed the order everything that could go wrong did. There is no telephone support, and 'tickets' take over a week to be responded to. Tests were not... Toon meer
Dealing with sales team was frustrating. We were not interested in online platform, but didn't know that the only way you can get access to any teacher resources was to pay $800 to access online.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hachette Learning (formerly Hodder Education) is more than a creator of quality content, product and services. For over 150 years we have worked closely with educators, academics, awarding bodies, partners and learners to design and deliver focused, accessible, flexible, pedagogically robust solutions to help teachers to teach and students to learn, wherever they are in the world. We are part of Hachette UK and have a unique independence in the market that enables us to give our attention to the most important element within our company – you; schools & colleges, teachers, learners, parents and caregivers. Our solutions are delivered in flexible ways (print & digital) to suit different teaching and learning approaches and we have a renowned Professional Development programme to help teachers to continue to grow and develop, with workshops and training, alongside support from our John Catt range of books, directories, educational guides and magazines specifically aimed at forward-thinking schools.
Contactgegevens
50 Victoria Embankment, EC4Y 0DZ, London, Verenigd Koninkrijk
- hachettelearning.com
3,3
Gemiddeld
1K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
No answer key
I can't zoom the ebook more than 200% it's slow and need time to move to the next page.
The book don't include an answer key.
23 oktober 2023
The material is sufficient I would be…
The material is sufficient I would be really helpful if the transcripts and answers were somewhere easily accessible. I think the price is not reasonable considering all to are paying for is some recordings. The resource could really use some extra teaching activities.
10 september 2023
It's very easy to explain the concept…
It's very easy to explain the concept and topic.geat book to self study and save money for paying tuition
31 augustus 2023
It would be great if you made ppt for…
It would be great if you made ppt for the lessons and ready lessons plans. For the quiz’s it would be great if you provide a pdf for the quiz’s not just online.
8 september 2023
I ordered my book Almost two months ago…
I ordered my book Almost two months ago and they did not arrive, i tried to contacto them, and they did not even help
24 augustus 2023
Very quick to respond and sort the…
Very quick to respond and sort the problem out. One of our courses had dropped out in the transfer, so it shouldn't have been an issue but he got it up and running very quickly for us.
19 oktober 2023
Servicio pésimo
Pedí un libro de matemáticas para mi hija el 7 de septiembre y aún no ha llegado. No avisan durante el proceso de compra sobre el posible retraso .
No existe seguimiento del pedido. El contacto con la editorial es difícil y el sistema de envío pésimo.
Después de escribir varios mail me contestan justificando que es normal que el envío pueda tardar hasta mes y medio. Dudo que vaya a recibir el libro.
6 september 2023
It was quick,Thanks.
18 oktober 2023
David Redfern was a very informative…
David Redfern was a very informative lecturer who greatly aided my understanding of the curriculum
17 oktober 2023
Review zonder uitnodiging
Antwoord van Hachette Learning
Hi Ted, thanks for leaving a review from our AQA A-level Geography event! We will pass on your feedback to David and look forward to welcoming you to a future CPD event with us. Thanks James
not very clear re purchase
17 oktober 2023
Very well structured books
The books are very clear and have a good mix of questions in increasing levels of difficulty, very well selected.
2 september 2023
Book great, shipping stinks
The book is fantastic, thank you to Paul Hoang and other contributors. I would give you five stars but your shipping costs are just unreasonable. It doubled the cost of the book to get to me. Hopefully you can figure out a solution to this for future buyers.
1 september 2023
Boost Learning Platform
A prompt and helpful response as to how to access the new Boost platform.
11 oktober 2023
Process of making online order is good…
Process of making online order is good with good directives on how to log in. The only thing to work on is customer service reply to questions asked and a proper customer service email should be accessed anywhere.
13 oktober 2023
I haven't received my order.
1 september 2023
online version poor quality blurry
I ordered this online version of this book. The poor quality of the pdf makes it impossible to use without zooming in . Wish I had ordered the actual book itself. .
31 augustus 2023
E-versions
We had never subscribed to the e-verisons of Geography Review and Law Review and was unsure how to get access and give access. The replies to emails were quick and easy to understand
31 augustus 2023
Really fast service.
12 oktober 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.