Paige Harris, the Relationship Manager always gives her best to keep clients in the loop. Near or far she makes me feel like I matter to the company however small an investor I am. My three years with... Toon meer
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Lees wat reviewers zeggen
The Company is so straightforwardly easy to contact and, Lo!, one finds a human answering the phone!! I would single out Paige Harris and her wonderful Customer Service team.
We were treated like part of this wonderful family. Fantastic experience, being guided through the Spirit Library, and sampling some excellent whiskies and gins. Listening to the history of the... Toon meer
Bedrijf heeft geantwoord
Reiss has been so very engaging and respectful towards us, giving the most suitable investments best suited to our situation. He is very knowledgeable and patient, giving us all the time we needed wit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hackstons are redefining the luxury tangible goods market, offering a taste of excellence through curated collections of rare whiskies, fine wines, and exclusive spirits. Founded on cask whisky ownership, our business allows clients to explore whisky as both a consumable and an investment. We offer a full range of services, from cask ownership to bottling and resale, making us a one-stop destination for collectors and investors alike. Our newly opened flagship store in Knightsbridge, London, provides an immersive retail experience, with bespoke tastings and expert guidance on building your spirits portfolio. Visit us in-store or online to discover our premium offerings and enjoy a personalised, unforgettable experience.
Contactgegevens
30 St Mary Axe, EC3A 8BF, London, Verenigd Koninkrijk
- 020 3307 0410
- info@hackstons.com
- hackstons.com
4,8
Uitstekend
392 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The first barrel is in house!
Everything went so well from start to finish. Glen was amazing all the way through! Just so easy! Really made my year and it is a long term investment so had to be perfect or it would
Not have worked!
Well
Done
17 juli 2023
Antwoord van Hackstons
Hi Anthony,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Glen, we will be sure to pass the feedback on. We're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
The team are very knowledgeable and…
The team are very knowledgeable and intuitive
A pleasure to invest with
29 juni 2023
Antwoord van Hackstons
Hi Lawrence,
thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Hackstons and we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Hackstons Whiskey InvestmentI had little knowledge of whiskey…
I had little knowledge of whiskey investment and I had a very positive experience with Reiss and the team at Hackstons.
I would recommend Hackstons, they were extremely personable and professional and I look forward to the long term investment return.
8 februari 2023
Review zonder uitnodiging
Antwoord van Hackstons
Hi Elizabeth, thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you had a positive experience with Reiss, we will be sure to forward on the feedback, and above all, we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
I had a terrific experience
I had a terrific experience! My parents have already worked with the company and had similar excellent service. The whole process of investment was clearly explained, and after explaining what kind of investment I was interested in, a perfect investment opportunity at the right price was found immediately. The knowledge of the staff was excellent and everyone was so polite and helpful. This will be first of a hopefully long and fruitful relationship with the company!
15 juni 2023
Antwoord van Hackstons
Hi Thomas,
Thank you so much for taking the time to leave a review, we really appreciate it! We're so pleased that you've had a really positive experience with Hackstons, and really look forward to working together moving forward!
Many thanks,
Hackstons - Sam
Experience with Hackstons
The information and the clarity. The Sales pitch from Glen was clear and open. The separation of the financial compliance was important. Access to submission and payment was clear. I shall only know in five years whether it is a worthwhile investment however I was given sufficient information to make that decision.
One point for improvement would be making available access to independent information on the security of Hackstons data and the governance of the FSA rules that Hackstons apply to the people who invest through them
6 juni 2023
Antwoord van Hackstons
Hi Michael,
Thank you so much for taking the time to leave a review, we really appreciate it! We're pleased to hear that you had a positive experience with Glen and will be sure to pass the feedback on. Thanks also for your other feedback, we will definitely take this into account. And above all, we look forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Max was brilliant
Max was brilliant, very knowledgeable and answered any questions I had with full and definitive answers. Top man👍
5 juni 2023
Antwoord van Hackstons
Hi Mark,
Thank you for your review, we really appreciate you taking the time to share your feedback! We're delighted that you've had a positive experience so far, and we'll be sure to pass your feedback on to Max. We're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Your staff are the best and your…
Your staff are the best and your systems are so straightforward. In the short time, I have been doing business with Hackstons I have found the experience to be well beyond my expectations. Ten out of ten for customer service and treatment.
12 juni 2023
Antwoord van Hackstons
Hi Trevor,
Thank you for taking the time to share your review, it's much appreciated! We're really pleased that you've had a positive experience so far, and we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Very good information given to about…
Very good information given to about the process and the long term strategy. I was constantly kept informed by emails and phone calls.
The payment process was very easy and they were very helpful if I needed their advice.
1 juni 2023
Antwoord van Hackstons
Hi Peter,
Thank you for taking the time to share your review, it's much appreciated! We're delighted that you've had a positive experience so far, and we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Very helpful and provide good…
Very helpful and provide good investment advice in line with your budget limitations
7 juni 2023
Antwoord van Hackstons
Hi Ian, thank you so much for taking the time to leave a review! We're so pleased to hear that you had a positive experience working with us, and we look forward to working with you moving forward.
Many thanks,
Hackstons - Sam
HACKSTONS what a team
HACKSTONS what a team
Great to be part of a very successful team
MAX is brilliant to have on your side
My second dealings with max hopefully more to come in the future
COLIN
5 juni 2023
Antwoord van Hackstons
Hi Colin, thank you so much for taking the time to leave a review! We're so pleased to hear that you had a positive experience working with Max, I'll be sure to pass on the feedback. We look forward to working with you moving forward!
Many thanks,
Hackstons - Sam
Great experience
Reiss is really providing a lot of information and reacts quickly on enquiries and questions. Really nice experience! Looking forward to work with Hackstons and Reiss in particular
25 mei 2023
Antwoord van Hackstons
Hi David, thank you so much for taking the time to leave a review, we really appreciate it! We're so pleased to hear that you had a positive experience working with Reiss, and we'll be sure to pass the feedback on. We really look forward to working with you moving forward.
Many thanks,
Hackstons - Sam
My 7th Whisky Cask
This is my 7th Whisky Cask with Hackstons and each time I have had excellent advice and guidance from my portfolio manager Glen Hajdaraj.
30 mei 2023
Antwoord van Hackstons
Hi George,
Thank you so much for taking the time to leave a review! We're so pleased to hear that you had a positive experience with Glen - I'll be sure to pass the feedback on. We really look forward to working with you moving forward and hope to see you at one of our upcoming client events!
Many thanks,
Hackstons - Sam
I've been curious about Cask whiskey…
I've been curious about Cask whiskey Investments for some time but had no idea how to go about it. Then I came across Hackstons and the rest is history!
Max explained everything to me step by step and he was happy to go over things as often as needed until I had a firm grasp of what I was signing up to. His patience was comendable and he was a lovely guy to do business with. I am now the proud owner of a Cask and I look forward to an ongoing relationship over the coming years as my investment is managed.
Hackstons is a great company to deal with and all that is left to be said is thank you Max. You are a credit to your company. Christine
5 april 2023
Antwoord van Hackstons
Hi Christine,
Thanks for taking the time out to leave us a review! We're delighted to hear you had such a positive experience with Max, I'll be sure to pass on the feedback to him. We look forward to working with you well into the future and hope to see you at one of our upcoming client events!
Many thanks,
Hackstons - Dom
Easy Whisky Investment decisions
Hackstons (Glen) provided clarity and direction on the various options available. All the way along the discussion was based on understanding what I wanted. The appropriate advice was given leaving me with the investment decision. A thoroughly enjoyable experience. Thank you.
10 april 2023
Antwoord van Hackstons
Hi Adrian,
Thanks for leaving us a review! We're glad to hear you had such a great experience with Glen, I'll make sure to pass on the feedback! We look forwards to seeing you at one of our upcoming client events.
Many thanks,
Hackstons - Dom
Very friendly and helpful
Very friendly and helpful, providing plenty of useful information and maintaining good lines of communication. Highly recommended.
5 april 2023
Antwoord van Hackstons
Hi,
Thanks for the review! We are delighted to hear about your positive experiences with our team and hope to see you at one of our upcoming client events!
Many thanks,
Hackstons - Dom
So far great support from Glen
So far great support from Glen. He’s called several times even though I am working in Saudi Arabia at the moment. I haven’t made a very big investment but he has followed up with just a friendly call. I hope the investment will go as well as the contact.
28 maart 2023
Antwoord van Hackstons
Hi Christopher,
Thanks for taking the time to leave us a review! We're glad to hear about the positive experience you had with Glen, I'll be sure to pass on the feedback to him. We hope to see you at one of our upcoming client events.
Many thanks,
Hackstons - Dom
The ease of business with this company…
The ease of business with this company and its employees
29 maart 2023
Antwoord van Hackstons
Hi Jeff,
Thanks for the review! We're glad to hear you had such a positive experience with our employees and hope to continue working with you well into the future. We hope to see you at one of our upcoming client events!
Many thanks,
Hackstons - Dom
Transparent information sharing and…
Transparent information sharing and response to queries.
21 maart 2023
Antwoord van Hackstons
Hi Hardeep,
Thanks for taking the time to leave us a review! We're delighted to hear about our teams transparency and wish you all the best for the future. We hope to see you at one of our upcoming client events!
Many thanks,
Hackstons - Dom
Very helpful as usual
26 maart 2023
Antwoord van Hackstons
Hi Janice,
Thanks for leaving us a review! We're glad to hear you had such a positive experience with the team. We look forwards to continuing to work with you and hope to see you at one of our upcoming client events.
Many thanks,
Hackstons - Dom
Antwoord van Hackstons
Hi Andrea,
Thanks for leaving us a review! We're delighted to hear about your positive experience with us! We wish you all the best and look forwards to seeing you at one of our upcoming client events.
Many thanks,
Hackstons - Dom
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