Harley Street Healthcare Reviews 

The aftercare from Youssef has been amazing . Always answers all questions and queries quickly, but is also extremely pro active in reaching out checking on your progress. Five weeks in and this is still happening. Outstanding aftercare !

Great from start to finish. friendly staff who made me feel very comfortable overall very good experience

I recently had a hair transplant with Harvey Street Hair Transplants, and so far my experience has been excellent.

From my initial consultation through to the procedure itself, the team were friendly, professional, and took the time to answer all of my questions. They explained every step of the process clearly, which helped put me at ease before surgery.

On the day of the procedure, the staff made sure I was comfortable throughout, and the surgeon and technicians were reassuring and attentive. The aftercare instructions were detailed and easy to follow, and I've continued to receive support whenever I've had questions during my recovery.

I'm still in the early stages of healing, so it's far too soon to comment on my final results, but everything has gone smoothly so far and I'm happy with the care I've received. Based on my experience to date, I would happily recommend Harvey Street Hair Transplants to anyone considering a hair transplant.

I had my hair transplant here a couple of days ago, and my experience was excellent. The entire team was professional, friendly, and made me feel comfortable throughout the procedure. The staff explained everything clearly and took great care of me. Thank you all for your excellent service—I highly recommend this clinic!

Great experience with the whole team, would recommend them & their services to anyone!

Fantastic service by Dr Rafiqs team. I have recently had the PRP treatment and everything was professional and on time.

I highly recommend this clinic, From consultation to aftercare, everything was excellent, They’ve consistently checked in on my recovery weekly for over a month, requesting updates and photos to ensure proper healing

Special thanks to Jubi, Ijaaz, third lady(miss her name)! the whole Manchester Team for the professionalism during the transplant day.

Their ongoing support and attention to detail really stood out. I felt well looked after throughout and confident in the care provided.

A great team and outstanding aftercare, definitely a 5-star experience.

Communication is second to none, great service and very considerate of all your needs.

Staff friendly and helpful, also the after care has been very reassuring. I would highly recommend.

Perfect! No complaints. Dr and team very professional and informative. Answered all my questions and did a great job with my hair transplant.

Aftercare game is on fire!!!
🔥 🔥 🔥.
Youseff, in particularly, is very caring and thoughtful. He literally monitored my healing process from the day of surgery, every week, until shedding phase and beyond.
10/10 for the transplant and aftercare service!!!!
You guys are great!

I've used Harley St Healthcare four times over the past 10 years and previously considered the company excellent. In 2017, I was consulted by several of its competitors in Manchester, but chose Harley St Healthcare because of its straightforward approach and what I felt at the time was a genuinely professional attitude towards customers.

Unfortunately, my most recent experience was extremely disappointing. The level of service I received fell well below my previous experiences and, despite my concerns, the company refused to refund my payment. Sadly, this no longer feels like the same company I dealt with years ago. In my opinion, the professionalism and customer service that once set it apart have significantly declined.

I plan to have one final hair transplant in the future, but after this experience I'll be travelling to Turkey or Eastern Europe for treatment instead. I won't be using Harley St Healthcare again.

Based on my personal experience, I would advise others to look elsewhere. Once payment had been made, I felt customer care and accountability noticeably declined. I also found the process unnecessarily bureaucratic, with repeated requests for medical letters, revised letters, and additional documentation. The volume of administrative hurdles became mentally exhausting and left me feeling frustrated and totally overwhelmed throughout the process.

Overall, this experience has completely changed my opinion of a company I once recommended without hesitation. I'm now having to go to court for my money back they have had for 4 months, not bad for a precedure, beard to scalp transplant, the clinics dr said they don't even do at their clinic. But their keen salesman Hakeem was happy to tell me anything to get my money they now wont return, hoping id opt for something different on the day.

The company offered me a partial refund, which I declined because I believed i was entitled to a full refund. Then later promised a full refund that didn't materialise due to never ending unnessessary systemic barriers. The NatWest even said what they were saying made no banking sense and advised to call the fraud line. I was particularly upset because the money had been partially given to me as a gift by my grandfather, who is in his 80s. In my opinion, it no longer feels like the reassuring, patient-focused business I remembered. Instead, I've came away feeling that financial considerations are now prioritised over customer experience and common decency.

Really good

The service so far has been really good and reassuring. Looking forward to my next few treatments

The staff at the transplant clinic were great and really helpful a great service and really helpful with the after care and phoned me two days later to check everything is going well, I couldn’t recommend enough

A very professional team. Everyone worked well together. Place was great. Would definitely recommend. Obviously I don’t know what the result is going to be like but fingers crossed

Worst business ever please save your time and money and go to a better establishment service is very bad communication is even worse than that I would not recommend this place to anyone

I didn't believe I could afford to have a hair transplant in the UK.

This place was affordable, excellent care during and after, and the staff were friendly and took into consideration what you'd like done in terms of the procedure.

Would use again, although i'm hoping I never need to.

They doing good .
Amazing stuff and very good doctor
It’s been 12 days since I had my hair transplanted and everything is good i recovered well ..

Brilliant and friendly team (staff), explained the procedure down to every last detail, procedure was straight forward and dealt with in a safe manner. I would reccomend this company.